HaloITSM VS Freshservice

Let’s have a side-by-side comparison of HaloITSM vs Freshservice to find out which one is better. This software comparison between HaloITSM and Freshservice is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether HaloITSM or Freshservice fits your business.

Comparison

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HaloITSM

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Freshservice

4.5

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Pricing

Price Plans

Price on Request

Get customise plan according to your business requirement

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₹ 2099

Starter

₹ 4299

Growth

₹ 8799

Pro

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Lifetime Plan

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Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

Not Available

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4.5

1 Ratings & 1 Reviews

Features 4.5

Value for Money 4.5

Ease of Use 4.5

Customer Support 4.5

Likelihood to Recommend

See all Freshservice reviews

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

Features

Product features

Incident Management
User access control
Multi Channel Support
Request Management
Ticket Linking
Reports & Analytics
Automated Routing
Summarization
AI Assistant
Configuration Management
Release Management
SLA Management
Self Service Portal
Knowledge Management
Problem Management
Third Party Integration

Incident Management
Contract / License Management
Self Service Portal
Multi - language
Customization
Analytics
Project Management
IP Whitelisting
Sandbox
Audit Logs
Security
Knowledge Management
Workflow Management
Task Management
Dashboards
Inventory Management
Asset Lifecycle Management
Reports
Mobile App
Customer Success Manager

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

Alternatives

Top Alternative Products

HCL SX

ManageEngine ServiceDesk Plus

BMC Helix ITSM

ServiceNow

See all HaloITSM alternatives

HCL SX

ManageEngine ServiceDesk Plus

BMC Helix ITSM

ServiceNow

See all Freshservice alternatives

HaloITSM vs Freshservice Comparison FAQs

Software questions,
answered

While HaloITSM offers customized features, Freshservice has diverse modules. Select between HaloITSM or Freshservice as per your business needs.

Both these products offer similar features but with a different approach. While HaloITSM emphasizes on user experiences, Freshservice focuses on functionalities.

It all depends on the functionalities that you prefer. While HaloITSM offers add-ons along with essential features, Freshservice emphasizes on customization.

No, the difference between HaloITSM and Freshservice lies in terms of features and functionalities. While HaloITSM can be customized as per the user’s needs, Freshservice addresses the diverse audience.

It depends upon your business requirement. Both HaloITSM and Freshservice provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While HaloITSM is customizable, HaloITSM offers comprehensive modules.

A Quick Comparison Between HaloITSM vs Freshservice

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

Comparison of HaloITSM vs Freshservice In terms of Features
Comparison Between HaloITSM and Freshservice In terms of Deployment Type
HaloITSM or Freshservice: Which Is Ideal for Your Industry
Which Is Better? - HaloITSM or Freshservice

Comparison of HaloITSM vs Freshservice In terms of Features

HaloITSM includes features like Incident Management, User access control, Multi Channel Support and Property Request. Freshservice is known for functionalities like Incident Management, Contract / License Management, Self Service Portal and Multi - language. When you compare HaloITSM vs Freshservice, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between HaloITSM and Freshservice In terms of Deployment Type

While HaloITSM supports Web Based deployment; Freshservice is suitable for Web Based deployment. While selecting between HaloITSM and Freshservice, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

HaloITSM or Freshservice: Which Is Ideal for Your Industry

HaloITSM is ideal for industries like All Industries. For All Industries, Freshservice is a better choice. If you are confused between HaloITSM or Freshservice, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - HaloITSM or Freshservice

HaloITSM and Freshservice can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare HaloITSM and Freshservice during demo to decide which one is best for your business.

Author: Techjockey Team

HaloITSM VS Freshservice

We provide the best software solution for your business needs

HaloITSM vs Freshservice Comparison FAQs

Is HaloITSM better than Freshservice?

Are HaloITSM and Freshservice same?

Which is better HaloITSM or Freshservice?

Is HaloITSM the same as Freshservice?

Can HaloITSM replace Freshservice?

What is the difference between HaloITSM and Freshservice?

A Quick Comparison Between HaloITSM vs Freshservice

Comparison of HaloITSM vs Freshservice In terms of Features

Comparison Between HaloITSM and Freshservice In terms of Deployment Type

HaloITSM or Freshservice: Which Is Ideal for Your Industry

Which Is Better? - HaloITSM or Freshservice

HaloITSM VS Freshservice

We provide the best software solution for your business needs

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HaloITSM vs Freshservice Comparison FAQs

Is HaloITSM better than Freshservice?

Are HaloITSM and Freshservice same?

Which is better HaloITSM or Freshservice?

Is HaloITSM the same as Freshservice?

Can HaloITSM replace Freshservice?

What is the difference between HaloITSM and Freshservice?

A Quick Comparison Between HaloITSM vs Freshservice

Comparison of HaloITSM vs Freshservice In terms of Features

Comparison Between HaloITSM and Freshservice In terms of Deployment Type

HaloITSM or Freshservice: Which Is Ideal for Your Industry

Which Is Better? - HaloITSM or Freshservice

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