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  3. ISL Online VS Zendesk Remote Access Software

ISL Online VS Zendesk Remote Access Software

Let’s have a side-by-side comparison of ISL Online vs Zendesk Remote Access Software to find out which one is better. This software comparison between ISL Online and Zendesk Remote Access Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether ISL Online or Zendesk Remote Access Software fits your business.

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ISL Online
ISL Online

4.3

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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

Get Free Demo
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ISL Online
ISL Online

4.3

Get Free Demo
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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

Get Free Demo

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  • img 6 Ratings & 0 Reviews
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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 419

Standard

$ 659

Premium

$ 23976

Enterprise

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Offers

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Available offers & discounts

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Ratings

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Overall ratings

4.3

6 Ratings & 0 Reviews

91% Likelihood to Recommend

4.3

3 Ratings & 0 Reviews

90% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

fcggfch Jan 05, 2025

Rating

Md Sukurdi Dec 07, 2024

Rating

Scott Garrett Jan 26, 2025

Rating

Jagmohan Joshi Jan 05, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Computer groups
  • checked GDPR/CCPA Compliance
  • checked Video Conferencing
  • checked In-Session Chat
  • checked File Sync & Auto Update
  • checked Direct File Access Permissions
  • checked Session Note Taking
  • checked Remote Command Prompt Access
  • checked Bulk File Transfer
  • checked Two-Way File Transfer
  • checked Flexible UI Layout
  • checked Session Scripting
  • checked Custom Keyboard Mapping
  • checked File Manager
  • checked Session Pause
  • checked Screen Sharing with Control
  • checked Centralized Connection Management
  • checked Admin Console
  • checked Error Logs
  • checked User Activity Reports
  • checked Detailed Session Reports
  • checked Language Localization
  • checked Session Recording & Playback
  • checked Blank Screen Mode
  • checked Remote Reboot Options
  • checked Access Logs
  • checked User Access Management
  • checked Remote printing
  • checked Multi-Factor Authentication (MFA)
  • checked Third Party Integration
  • checked Device Management
  • checked Workflow Automation
  • checked API Integration
  • checked Customizable Branding
  • checked End-to-End Encryption
  • checked Unattended Access
  • checked Task Automation 
  • checked Session Timeout & Auto-Lock
  • checked Queue & Schedule Sessions
  • checked Session Handover
  • checked Multi-Monitor Navigation
  • checked Persistent Session
  • checked Mobile Access Support
  • checked Browser-Based Access
  • checked Cross-Platform Compatibility
  • checked Role-Based Access Control (RBAC)
  • checked Audit Logs
  • checked Ticket Management
  • checked Help Desk Management
  • checked Customer Support
  • checked Self Service Portal
  • checked Live Chat
  • checked Surveys & Feedback

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

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See all ISL Online alternatives img
LogMeIn Rescue (GoTo)

LogMeIn Rescue (GoTo)

EV Reach

EV Reach

HelpWire

HelpWire

FixMe IT

FixMe IT

See all Zendesk Remote Access Software alternatives img

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ISL Online vs Zendesk Remote Access Software Comparison FAQs

Software questions,
answered

While ISL Online offers customized features, Zendesk Remote Access Software has diverse modules. Select between ISL Online or Zendesk Remote Access Software as per your business needs.

Both these products offer similar features but with a different approach. While ISL Online emphasizes on user experiences, Zendesk Remote Access Software focuses on functionalities.

It all depends on the functionalities that you prefer. While ISL Online offers add-ons along with essential features, Zendesk Remote Access Software emphasizes on customization.

No, the difference between ISL Online and Zendesk Remote Access Software lies in terms of features and functionalities. While ISL Online can be customized as per the user’s needs, Zendesk Remote Access Software addresses the diverse audience.

It depends upon your business requirement. Both ISL Online and Zendesk Remote Access Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While ISL Online is customizable, ISL Online offers comprehensive modules.

A Quick Comparison Between ISL Online vs Zendesk Remote Access Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of ISL Online vs Zendesk Remote Access Software In terms of Features
  • Comparison Between ISL Online and Zendesk Remote Access Software In terms of Deployment Type
  • ISL Online or Zendesk Remote Access Software: Which Is Ideal for Your Industry
  • Which Is Better? - ISL Online or Zendesk Remote Access Software

Comparison of ISL Online vs Zendesk Remote Access Software In terms of Features

ISL Online includes features like E-Computer Courses, GDPR/CCPA Compliance, Video Conferencing and In-Session Chat. Zendesk Remote Access Software is known for functionalities like Ticket Management, Help Desk Management, Customer Support and Self Service Portal. When you compare ISL Online vs Zendesk Remote Access Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between ISL Online and Zendesk Remote Access Software In terms of Deployment Type

While ISL Online supports Web Based and On Premises deployment; Zendesk Remote Access Software is suitable for Web Based deployment. While selecting between ISL Online and Zendesk Remote Access Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

ISL Online or Zendesk Remote Access Software: Which Is Ideal for Your Industry

ISL Online is ideal for industries like All Industries. For All Industries, Zendesk Remote Access Software is a better choice. If you are confused between ISL Online or Zendesk Remote Access Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - ISL Online or Zendesk Remote Access Software

ISL Online and Zendesk Remote Access Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare ISL Online and Zendesk Remote Access Software during demo to decide which one is best for your business.

Author: Techjockey Team

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