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  3. Remote Utilities VS Zendesk Remote Access Software

Remote Utilities VS Zendesk Remote Access Software

Let’s have a side-by-side comparison of Remote Utilities vs Zendesk Remote Access Software to find out which one is better. This software comparison between Remote Utilities and Zendesk Remote Access Software is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Remote Utilities or Zendesk Remote Access Software fits your business.

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Remote Utilities
Remote Utilities

4.3

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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

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Remote Utilities
Remote Utilities

4.3

Get Free Demo
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Zendesk Remote Access Software
Zendesk Remote Access Software

4.3

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  • img 5 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 99

Starter

$ 249

Plus

$ 499

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Available offers & discounts

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Ratings

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Overall ratings

4.3

5 Ratings & 0 Reviews

94% Likelihood to Recommend

4.3

3 Ratings & 0 Reviews

90% Likelihood to Recommend

Reviews

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Verified customer reviews

Rating

Binay Saha Sep 11, 2024

Rating

Suraj Rindhe Aug 29, 2024

Rating

Scott Garrett Jan 26, 2025

Rating

Jagmohan Joshi Jan 05, 2025

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Ticket Management
  • checked Multi-Window Control
  • checked Persistent Session
  • checked Clipboard Syncing
  • checked Multi-Monitor Navigation
  • checked Session Timeout & Auto-Lock
  • checked Remote Reboot Options
  • checked Blank Screen Mode
  • checked Session Recording & Playback
  • checked Two-Way File Transfer
  • checked Bulk File Transfer
  • checked Remote Wake-on-LAN
  • checked Error Logs
  • checked Admin Console
  • checked Centralized Connection Management
  • checked Screen Sharing with Control
  • checked Mobile Access Support
  • checked Cross-Platform Compatibility
  • checked Performance Metrics
  • checked Audit Logs
  • checked Customizable Branding
  • checked Patch Management
  • checked Customizable Dashboards
  • checked Multi-Factor Authentication (MFA)
  • checked Remote printing
  • checked User Access Management
  • checked Access Logs
  • checked Remote Task Manager
  • checked HIPAA Compliance
  • checked End-to-End Encryption
  • checked Multi Session Support
  • checked Unattended Access
  • checked Role-Based Access Control (RBAC)
  • checked Shared Toolbox
  • checked Ticket Management
  • checked Help Desk Management
  • checked Customer Support
  • checked Self Service Portal
  • checked Live Chat
  • checked Surveys & Feedback

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Alternatives

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Top Alternative Products

AnyDesk

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See all Remote Utilities alternatives img
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LogMeIn Rescue (GoTo)

EV Reach

EV Reach

HelpWire

HelpWire

FixMe IT

FixMe IT

See all Zendesk Remote Access Software alternatives img

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Remote Utilities vs Zendesk Remote Access Software Comparison FAQs

Software questions,
answered

While Remote Utilities offers customized features, Zendesk Remote Access Software has diverse modules. Select between Remote Utilities or Zendesk Remote Access Software as per your business needs.

Both these products offer similar features but with a different approach. While Remote Utilities emphasizes on user experiences, Zendesk Remote Access Software focuses on functionalities.

It all depends on the functionalities that you prefer. While Remote Utilities offers add-ons along with essential features, Zendesk Remote Access Software emphasizes on customization.

No, the difference between Remote Utilities and Zendesk Remote Access Software lies in terms of features and functionalities. While Remote Utilities can be customized as per the user’s needs, Zendesk Remote Access Software addresses the diverse audience.

It depends upon your business requirement. Both Remote Utilities and Zendesk Remote Access Software provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Remote Utilities is customizable, Remote Utilities offers comprehensive modules.

A Quick Comparison Between Remote Utilities vs Zendesk Remote Access Software

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Remote Utilities vs Zendesk Remote Access Software In terms of Features
  • Comparison Between Remote Utilities and Zendesk Remote Access Software In terms of Deployment Type
  • Remote Utilities or Zendesk Remote Access Software: Which Is Ideal for Your Industry
  • Which Is Better? - Remote Utilities or Zendesk Remote Access Software

Comparison of Remote Utilities vs Zendesk Remote Access Software In terms of Features

Remote Utilities includes features like Ticket Management, Multi-Window Control, Persistent Session and Clipboard Syncing. Zendesk Remote Access Software is known for functionalities like Ticket Management, Help Desk Management, Customer Support and Self Service Portal. When you compare Remote Utilities vs Zendesk Remote Access Software, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Remote Utilities and Zendesk Remote Access Software In terms of Deployment Type

While Remote Utilities supports Web Based deployment; Zendesk Remote Access Software is suitable for Web Based deployment. While selecting between Remote Utilities and Zendesk Remote Access Software, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Remote Utilities or Zendesk Remote Access Software: Which Is Ideal for Your Industry

Remote Utilities is ideal for industries like All Industries. For All Industries, Zendesk Remote Access Software is a better choice. If you are confused between Remote Utilities or Zendesk Remote Access Software, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Remote Utilities or Zendesk Remote Access Software

Remote Utilities and Zendesk Remote Access Software can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Remote Utilities and Zendesk Remote Access Software during demo to decide which one is best for your business.

Author: Techjockey Team

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