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Bland AI

Brand: Bland

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Starting Price
$299

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Starting at $299

Bland AISoftware Overview

Bland Company Details

Founded Year:  2023

Bland AI provides a platform for realistic AI phone call automation.

Director/Founders Isaiah N. Granet, Sobhan Nejad
Company Size 1-100 Employees

Bland AI Pricing & Plans

Build
Starting at $299
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • $0.04/transfer min

  • 50 concurrent calls

  • 2,000 calls/day

  • 5 voice clones

  • 50 knowledge bases

Scale
Starting at $499
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • $0.04/transfer min

  • 100 concurrent calls

  • 5,000 calls/day

  • 15 voice clones

  • 100 knowledge bases

Bland AI Features

  • icon_check Call Automation
    Automates inbound and outbound business calls using AI-powered conversational voice workflows efficiently.
  • icon_check Natural Language Processing
    Understands customer speech naturally and responds contextually during live voice interactions.
  • icon_check Speech Recognition
    Converts spoken customer conversations into accurate real-time text for processing and analysis.
  • icon_check Workflow Automation
    Automates repetitive calling tasks, routing, scheduling, escalation, and customer follow-up processes.
  • icon_check API Integration
    Connects with external applications, CRMs, databases, and enterprise software using robust APIs.
  • icon_check CRM Integration
    Synchronizes customer information, call logs, lead status, and interaction history with CRM systems.
  • icon_check Real-Time Analytics
    Provides live insights into call activity, agent performance, customer engagement, and outcomes instantly.
  • icon_check Multi-Language Support
    Supports multilingual voice interactions for businesses operating across global customer markets.
  • icon_check Appointment Scheduling
    Books, reschedules, confirms, and manages appointments automatically through conversational AI calls.
  • icon_check Sentiment Analysis
    Detects customer emotions and conversation tone to improve service quality and engagement outcomes.
  • icon_check Call Recording
    Records voice conversations securely for compliance, quality monitoring, training, and auditing purposes.
  • icon_check Role-Based Access Control (RBAC)
    Restricts platform access using user roles and permissions for enhanced operational data security.
  • icon_check Data Encryption
    Protects sensitive customer and business communication data using secure encryption technologies.
  • icon_check Load Balancing
    Distributes calling workloads efficiently across infrastructure resources for stable system performance.
  • icon_check Performance Metrics
    Tracks KPIs including call duration, response rates, resolution efficiency, and agent productivity.
  • icon_check Compliance Management
    Helps businesses maintain regulatory compliance standards for customer communication and data privacy.

Bland AI Specification

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Web-Based Web-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMEs
Customer Support
Phone Email Live Chat
Language
English
Integration
API Integration
Training Resources
Live Online Documentation Videos
AI Features
AI Integrated
Technology
Next Generation
Compliance Regulation
HIPAA CCPA CPRA ECPA

Bland AI Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.