Small Business
Designed for startups and growing businesses
Brand: Kore.ai
AI Conversational Software offers advanced natural language understanding, allowing seamless interactions between users and chatbots.
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Brand: Kore.ai
Founded Year: 2013
Kore.ai is a global leader in enterprise conversational AI platform and solutions helping businesses deliver extraordinary experiences.
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
4.7
Out of 5
Overall Rating
Based on
5 Verified Reviews
Rating Breakdown
88% Recommend this Product
Add ReviewUsers generally appreciate Kore AI for its robust platform and strong customization options, which enhance customer interactions and satisfaction. Many highlight the effective training tools and seamless integration with existing systems as significant advantages. However, there are common concerns regarding the documentation, the need for improved functionality in certain actions, and the desire for a more modern widget design. Overall, while the platform is well-received, there are areas identified for enhancement.
Sep 1, 2023
Techjockey Verified
“Seamless Integration with Existing Systems - Kore.ai”
Pros
Kore.ai provided us with a platform that easily integrated into our existing customer service systems. The transition was smooth, and the support team was always available to address our concerns. The AI capabilities have significantly improved our customer interactions.
Cons
The widget appears somewhat dated and lacks a modern aesthetic. It might be beneficial to consider a redesign tailored to specific client needs, as a universal design might not resonate across diverse sectors.
Reason to switch
Implementing the Kore.ai platform within our team for app development has attracted more clients and enhanced our business prospects.
Sep 1, 2023
Techjockey Verified
“Efficient Bot Training and Deployment - Kore AI”
Pros
We've been using Kore.ai for our financial advisory bot, and the training tools available made it easy to teach the bot complex financial terminologies. The deployment was quicker than expected, and the bot has been handling queries efficiently.
Cons
Kore.ai could enhance its offerings by adding additional channels, expanding speech capabilities, and broadening the range for intent training and recognition.
Reason to switch
Building a bot using programming languages such as Python or .NET often requires more time and effort. Streamlining this process can expedite bot development and deployment across multiple channels, especially on platforms like Teams.
Sep 1, 2023
Techjockey Verified
“Top-Notch Customization Options available with Kore AI”
Pros
Kore.ai's platform allowed us to customize our travel assistant bot to a great extent. The bot now provides personalized travel recommendations and handles bookings, leading to increased customer satisfaction.
Cons
I observed that when my bot presents options (a, b, c) for further action, selecting just 'a' doesn't trigger the corresponding function.
Reason to switch
User-friendly, easy to use. Can be used to quickly develop a chatbot
Kore AI
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Kore AI data analytics program is compatible with Windows and macOS operating systems.
Kore app is unavailable on Android and iOS devices.
Kore software supports web-based deployment.
Kore AI pricing starts at 20¢ per conversation for the standard plan at techjockey.com.
Kore AI is designed to serve a wide range of users, including businesses of all sizes, digital marketing agencies, etc.
Kore AI software solution demo is free with techjockey.com.
Kore AI system does not offer a free trial.
Kore AI is a web-based platform. So, you don't have to download any software or app to use it.
Kore AI empowers companies across industries to create remarkable interactions for their customers, agents, and employees. It leverages cutting-edge conversational AI technology and helps businesses to deliver exceptional experiences.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.