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CXone Customer Engagement

by : Nice

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CXone Customer Engagement Software Overview

CXone Customer Engagement is a single unified Customer Experience platform that includes the industry’s most complete and best-of-breed CX applications including: omnichannel routing, analytics, artificial intelligence and workforce optimization. A Unified and integrated way to deliver continuous and automatic improvements. A system that is smart enough to self-learn and adapt itself automatically, based on its own insight.

CXone Customer Engagement Plans & Pricing

CXone Customer Engagement price is available on request

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CXone Customer Engagement Features

Analytics and Reporting

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Workforce Optimization

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AI Driven Feedback and Automation

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Speaker Identification

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Gender Identification

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Speech Silence Detection

Integration

CXone Customer Engagement Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Language:
  • Ubuntu Windows Linux
  • Desktop
  • Web-Based, Perpetual
  • All Industries
  • All Businesses
  • English
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CXone Customer Engagement Reviews and Ratings

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Nice Brand Details

Brand Name Nice
Information NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data.
Founded Year 1986
Director/Founders Barak Eilam
Company Size 1000+ Employees

CXone Customer Engagement FAQ

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