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Kapture CX
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Brand: NiCE
NiCE CXone pulls every channel into one clean workspace. Faster responses and happier customers follow naturally every time.
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Brand: NiCE
Founded Year: 1986
NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data.
Omnichannel Routing Automatic Call Distribution Interactive Voice Response AI Virtual Agents Workforce Management Call Recording Quality Management Interaction Analytics Real-Time Reporting CRM Integration Sentiment Analysis Knowledge Management Self-Service Automation Feedback Management Digital Engagement Workflow Automation 
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Windows 
MacOS 
Desktop 
Cloud-Based 
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The software's price starts at USD 110 per user per month at techjockey.com. However, this may vary depending on any added features, number of users, and deployment type.
NiCE CXone is mainly used by contact centers and customer support teams. It can be used by businesses across industries to manage customer interactions efficiently.
Yes, there are mobile apps available for handling customer interactions.
It works on Windows and macOS systems. Users can access it through supported desktop environments easily.
Yes, a free trial is available for new or interested users. It allows businesses to explore the solution before making a choice.
NiCE CXone works as a cloud-based platform for managing customer interactions. It connects different channels and helps teams handle communication smoothly.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
