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Brand : NiCE
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Starting at
$ 110
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Save upto 18%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. NiCE CXone pulls every channel into one clean workspace. Faster responses and happier customers follow naturally every time. ...Read more
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Omnichannel Routing Routes customer interactions across voice, chat, email, and social channels in a unified system. Automatic Call Distribution Automatically assigns incoming calls to the most suitable agent based on skills and availability. Interactive Voice Response Provides automated phone menus to guide customers and resolve queries without agents. AI Virtual Agents Uses AI bots to handle common queries, reducing workload and improving response times. Workforce Management Forecasts demand, schedules agents, and optimizes staffing for efficient operations. Call Recording Records customer interactions for quality monitoring, compliance, and training purposes. Quality Management Evaluates agent performance using AI insights to improve service quality continuously. Interaction Analytics Analyzes conversations to extract insights, trends, and customer sentiment. Real-Time Reporting Provides live dashboards for tracking KPIs like wait times, resolution rates, and agent performance. CRM Integration Integrates with CRM systems to provide a unified view of customer data and history. Sentiment Analysis Detects customer emotions during interactions to improve responses and satisfaction. Knowledge Management Centralizes knowledge bases to help agents and AI provide accurate answers quickly. Self-Service Automation Enables customers to resolve issues independently through AI and automated workflows. Feedback Management Collects and analyzes customer feedback to improve service and experience. Digital Engagement Supports messaging apps, SMS, and social media for modern customer communication. Workflow Automation Automates backend processes and customer journeys for faster resolution times. | Brand Name | NiCE |
| Information | NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, surveillance, and Robotic Process Automation as well as systems that analyze recorded data. |
| Founded Year | 1986 |
| Director/Founders | Barak Eilam |
| Company Size | 1000+ Employees |
| Other Products | CXone Customer Engagement, CX Analytics, NiCE Knowledge Management |
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