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Brand : Desun Technology
4.5 
5 Ratings
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₹ 25,000 excl. GST
₹ 29,500 incl. GST
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Save Extra with 2 Offers
Save upto 18%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Assured Best Price Calculated Price (Exclusive of all taxes)
₹ 25000
All-in-One Customer Management
Desun CRM brings all your customer information, sales leads, and service records together in one centralized dashboard. Manage contacts, track opportunities, handle support requests, and launch marketing campaigns without switching between tools. This unified approach helps businesses stay organized and make smarter, data-driven decisions.
Professional & Modern Design
With its clean, intuitive, and responsive interface, Desun CRM enhances both your productivity and brand image. The modern design allows users to navigate smoothly and manage clients effortlessly. It’s built to look professional while improving your day-to-day workflow and strengthening customer relationships.
Powerful Support & Ticket System
Deliver outstanding customer service with the integrated ticketing and reminder system. Log and track every support request, assign tickets to team members, and monitor progress in real time. Automated email and in-app notifications ensure no issue goes unresolved, helping you maintain customer satisfaction and trust.
Smart Reminders & Collaboration Tools
Stay ahead of tasks with customizable reminders that can be assigned to individuals or teams. Notifications can be sent directly via email or within the app to keep everyone aligned. This system improves internal communication and ensures consistent, timely follow-ups with customers.
Scalable & Versatile Solution
Designed for businesses of all sizes, Desun CRM adapts to diverse industry needs with ease. Its flexible modules and customization options make it a perfect fit for growing teams. As your business expands, the CRM scales seamlessly, supporting your long-term goals and customer success strategy.
Customer Data Management (CDM)
Contact Management Store, track, and manage contacts with rich details and interaction history. Account Management Organize customer accounts for better relationship and data management. Customer Profiles Build detailed customer profiles with custom fields and history Contact Segmentation Group contacts based on behavior, demographics, or interests for personalized engagement. Activity History Record and review all past customer interactions, including calls, emails, and meetings. Sales Management
Lead Management Capture, score, and convert leads with custom pipelines and notes Contract Management Manage contracts and documentation with full lifecycle tracking Opportunity & Pipeline Management Track sales opportunities through each pipeline stage Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes. Workflow Automation and Management Automate repetitive tasks and workflows to improve sales team efficiency. Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing. Sales Forecasting Predict future sales and revenue using historical data and current opportunities. Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts. Deal Management Organize, prioritize, and manage deals, ensuring timely follow-up and closure. Sales Automation Automate tasks like follow-up emails, lead assignment, and reminder notifications. Marketing Automation
Campaign Management Design, run, and manage multi-step marketing campaigns with ease. Email Marketing Design and send personalized email campaigns, track opens, clicks, and conversions. Lead Nurturing Engage and educate leads over time with targeted content to move them toward conversion. Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase. Customer Segmentation Group customers based on behavior, demographics, or preferences for tailored campaigns. Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits). Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones. Data Sourcing / Integrations
Calendar Integration Sync calendar events for meetings, calls, and follow-ups. Data Import/Export Import or export bulk CRM data with custom mapping options Social Media Integration Manage social media accounts and track customer engagement directly within the CRM. Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns. Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness. Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality. API Access Customizable API for integrating with other business applications or extending CRM capabilities. eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience. Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support. Collaboration Tools
Task / Activity Management Task / Activity Managemen Team Communication Enable real-time internal communication between teams with built-in messaging or chat features. Document Sharing & File Storage Store and share important files, documents, and customer resources easily. Omnichannel Support & Engagement Provide consistent customer support across multiple channels, including email, chat, and social media. Security & Compliance
Role-Based Access Control (RBAC) Control user access based on their roles, limiting access to sensitive data. Data Encryption Encrypt data both at rest and in transit to safeguard customer information. Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans. GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy. Audit Trail Track changes and updates within the system for enhanced security and transparency. AI & Machine Learning
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making. Lead Scoring Use AI to score leads based on their likelihood to convert, helping prioritize sales efforts. Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently. Reporting & Analytics
Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making. Custom Dashboards Create personalized dashboards to visualize key metrics and data relevant to your business. Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions. Sales Performance Reports Track individual and team sales metrics, including revenue, win rates, and pipeline health. Customer Insights Analyze customer behavior and interactions to gain actionable insights for better engagement. Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates. Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning. Performance Tracking Monitor team performance across various functions, tracking progress against KPIs. Alerts & Notifications
Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions. Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed. System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution. Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints. Workflow Trigger Alerts Alert users when specific workflow conditions or triggers are met. SLA Violations Receive notifications when service level agreements are breached or approaching deadlines. Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase). Others
Alerts & Reminders Set automatic reminders for calls, tasks, and deadlines In-App Notifications Get instant pop-up alerts within the CRM dashboard. Project Management Organize project tasks, deadlines, and teams in one place Estimates & Invoices Generate and manage quotes, invoices, and billing records Digital Signature Sign and send documents securely inside the CRM. Expense Tracking Record and categorize expenses for each customer or deal Goals Tracking Track individual or team targets against timelines and quotas | Brand Name | Desun Technology |
| Information | DesunTech tailored development and consulting services are fully equipped with the knowledge and experience to help you build your business for success. |
| Founded Year | 2014 |
| Director/Founders | Santanu Santanu |
| Company Size | 1-100 Employees |
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