Hashtag WhatsApp API

Bulk Messaging & Broadcasting

• Customizable Templates
  Create and personalize message formats
• Message Templates
  Use pre-approved WhatsApp templates for campaigns
• Broadcast Lists
  Send updates to multiple contacts at once
• Bulk Messaging
  Deliver messages to large audiences instantly
• Scheduled Messaging
  Plan and send messages at specific times
• Auto Replies
  Provide instant automated responses.
• Rich Media Support
  Share images, videos, PDFs, and more.
• Preview Mode
  Review messages before sending to ensure accuracy.

Contact Management & Segmentation

• Sync Contacts
  Keep contacts updated automatically.
• Import/Export Contacts
  Easily move contact lists in/out.
• Contact Tagging & Segmentation
  Organize contacts by groups or tags.
• Deduplication
  Removes duplicate numbers for clean lists
• Blacklist/Unsubscribe
  Block or remove unwanted contacts.

Chatbot & Automation

• Drip Campaigns
  Send a scheduled series of messages over time.
• Automated Follow-Ups
  Remind customers automatically after no response.
• Campaign Scheduling
  Pre-plan marketing campaigns.
• Canned Responses
  Use saved replies for quick responses.
• Auto Replies
  Provide instant automated responses.
• Automatic Retry
  Resend messages if delivery fails initially.
• Workflow Automation
  Set rule-based triggers for messaging actions.
• Hybrid Mode
  Combine chatbot and human agent responses.
• Recurring Messaging
  Schedule periodic messages for regular updates.

AI Features

• AI Sentiment Analysis
  Detect and analyze customer emotions in messages.
• Predictive Analytics
  Use AI to forecast user behavior and engagement.
• Lead Qualification
  AI-based lead scoring to identify high-potential prospects.
• AI Chatbots
  Automate conversations using Natural Language Processing (NLP).
• Auto-Responders
  AI-driven replies to enhance response efficiency.

Multi-Agent & Team Collaboration

• Alerts & Notifications
  Get instant updates on customer activity.
• Live Agent Support
  Switch from bot to human agent seamlessly.
• Shared Inbox
  Teams manage customer chats together.
• Unlimited Agents
  Allow multiple agents to manage conversations.
• Internal Notes
  Add private comments within conversations.
• Chat Transfer
  Seamlessly transfer chats between agents.

Integrations

• API Integration
  Connect with external apps and CRMs.
• WhatsApp Business API
  Official API access for enterprise messaging.
• OpenAI Integration
  AI-powered content suggestions and chat automation.
• E-Commerce Platforms
  Integrate with Shopify, WooCommerce, and Magento.
• CRM Integration
  Sync leads and conversations with HubSpot, Zoho, etc.
• Webhooks Integration
  Enable real-time updates with third-party tools.
• Chatbot Integration
  Enhance automation with AI-driven chatbot support.
• ERP Integration
  Synchronize with enterprise resource planning systems.
• Payment Gateway Integration
  Enable payments within WhatsApp conversations.
• Third Party Integrations
  Connect with marketing, analytics, and CRM tools.
• TallyPrime Integration
  Link WhatsApp messages with accounting software.
• E-Signatures
  Collect legally binding electronic signatures.

Analytics & Reporting

• Conversion Tracking
  Measure customer actions after campaigns.
• Campaign Performance
  Track the success of WhatsApp campaigns.
• Delivery & Read Reports
  See message delivery and read status
• Engagement Metrics
  Analyze how users interact with messages
• Real Time Dashboards
  Get live updates on chat and campaign performance.
• Agent Performance Metrics
  Assess agent response times and efficiency.

Security & Compliance

• API Rate Limiting
  Prevents misuse with message limits.
• Role-Based Access Control (RBAC)
  Restrict access by user roles.
• GDPR & CCPA Compliance
  Ensures data privacy regulations are met
• Audit Trail
  Track all activities for accountability
• Audit Logs
  Record detailed logs for system events.
• Data Encryption
  Keeps all messages and data secure.
• Anti Spam Filtering
  Detect and filter spam or suspicious messages.
• Data Retention
  Manage data storage and deletion policies.
• Opt-In/Opt-Out Management
  Ensure compliance with user consent rules.
• IP Whitelisting
  Restrict access to authorized IP addresses only.