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4.3 
19 Ratings & 15 Reviews
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Starting at ₹ 17499
Save Extra with 2 Offers
Save upto 28%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
Buy Now & Pay Later, Check offer on payment page. NeoDove is a telecalling CRM and sales engagement software for tele callers. It helps increase their productivity and convert more leads. It gives users the ease of using a CRM without the complexity of it. Some of its noteworthy features are 360-degree management of leads and multi-channel engagem...Read more
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Automated and Progressive Dialing
Fuel your team’s efficiency with an auto dialer that helps them focus on talking to customers than dialing numbers or keeping track of which one to call next.
Integration with Multiple Platforms
Consolidate all your leads in one place by integrating with platforms like Wix, WordPress, Facebook Ads, Google Ads, Just Dial, MagicBricks, and many more.
Extended Features Through Marketplace
Capture all your calls and ensure seamless customer interactions with telephony service integrations for features such as IVR, virtual numbers, etc.
Multichannel Customer Engagement
Leverage WhatsApp to keep your customers engaged throughout the journey. You can even call, SMS, or email them – choose what they prefer the most.
360-Degree Lead Management
From the leads you upload to the leads that are generated through other platforms, have them all unified in one place. Track the status of each lead through the journey and ensure no lead goes overlooked.
Team Monitoring and Productivity
Know what and how your team is doing. Drive them to achieve higher levels of productivity by cutting back on repetitive manual tasks and making more informed decisions based on their performance.
We make it happen! Get your hands on the best solution based on your needs.
Customer Management
Contact Management Store and update customer contact details for seamless communication. Lead Management Tracks and nurtures sales leads, improving conversion rates and customer relationships. Lead Scoring Assign scores to leads based on interactions to prioritize follow-up actions. Customer Profiles Build detailed page layout of profiles with preferences, history, and behavior insights. Customer Segmentation Group customers based on demographics, behaviors, or purchasing patterns. Customer Interaction History Access comprehensive records of all customer interactions across channels. Customer Lifetime Value (CLV) Calculate and track the long-term value a customer brings to the business. Call Management
Call Recording Record calls for quality assurance, training, or compliance purposes. Call Queuing Calls are placed in waiting (queue) and automatically routed to agent based on criteria of call (classification) Call Tracking Track and analyze call data for performance insights and better decision-making. Call Classification Categorize calls based on predefined criteria for better organization and analysis. Call Notes Written record capturing the key points, decisions, and action items discussed during a customer interaction Ticketing and Case Management
Ticketing System Create, track, and manage customer support tickets for smooth issue resolution. Case Escalation Automatically escalate complex cases to higher-level agents or departments. Knowledge Base Provide agents with a searchable knowledge base to resolve cases faster. Case Resolution Tracking Track the progress of customer cases and ensure timely resolution. SLA (Service Level Agreement) Monitoring Monitor adherence to SLAs to ensure timely service delivery. Purchase History Accesses and uses past customer purchase information to tailor support and service. Communications
Predictive Dialer Predict when an agent will be available to take a call, automatically dialing numbers from a list Omnichannel Support Engage customers across email, phone, chat, and social media on a single platform. Reminders & Alerts Set up automated reminders and alerts for appointments, tasks, and follow-ups. Live Chat Support Monitor live customer chats and provide instant support or interventions. Unified Communications (UC) Combines voice, video, messaging, and collaboration tools into a single system. Workflow Automation and Management
Workflow Automation Streamline business processes by automating repetitive tasks and workflows. Automated Task Assignment Assign tasks to agents automatically based on availability and expertise. Call Back Request Request a return call from an agent at a convenient time Auto Dialer Automatically dial numbers from a list, connecting agents only when a call is answered. Trigger-based Actions Automate actions based on customer interactions, events, or behaviors. Service Request Automation Automatically process and assign service requests for quicker resolution. Analytics and Reporting
Call Analytics Analyze call data for insights into call volumes, outcomes, and customer satisfaction. Customizable Reports Create tailored reports on call center operations, customer service, and more. Customer Feedback Management Collect and manage customer feedback to improve service and satisfaction. Agent Performance Dashboards Visualize agent performance metrics for real-time feedback and improvement. Behavioural Analysis Analyze customer behavior to predict future actions and personalize service. Integrations
CRM Integration Integrate with CRM platforms like Salesforce for a unified customer view. API Integration Leverage APIs to connect external systems with the CRM for extended capabilities. Whatsapp Integration Integrated marketing with other business applications for extending CRM capabilities. VOIP Integration Enables voice communication through the internet, reducing costs and improving flexibility. Third Party Integrations Connect third-party apps and tools for enhanced functionality and data flow. SMS and Email Integration Integrate SMS and email systems for seamless customer communication. IVR (Interactive Voice Response) Integrates IVR systems to automate call handling and improve customer experience. CTI Integration - Computer telephony Connects telephony systems with computer systems to streamline workflows and data sharing. ERP Integration Sync with ERP systems to manage customer data, orders, and inventories. Security and Compliance
Call Logging Captures metadata about a call, such as the caller ID, timestamp, duration, and notes summarizing the interaction Blacklisting A list of items, people, or entities that are regarded as untrustworthy, undesirable, or harmful Data Encryption Encrypt customer data to safeguard privacy and meet security standards. GDPR Compliance Ensure data handling practices comply with GDPR regulations for privacy. Role-Based Access Control (RBAC) Control system access based on user roles to protect sensitive data. Audit Logs Track system changes and access with detailed audit logs for compliance. Whitelisting List of approved IP addresses, recognized executable files, or even established digital signatures. PCI Compliance Ensures the security and confidentiality of customer payment data, adhering to standards. AI Capabilities
AI Chatbots Use AI-driven chatbots for immediate, automated responses to customer queries. Voice Assistants Uses voice-driven AI bots to manage customer queries and improve service efficiency. Voicemail Transcriptions Converts voicemail messages into text format for easy review and follow-up. Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making. Others
Offline Mode Access CRM features even without an internet connection. Geolocation Track the location of leads, prospects, or team members for better context. Campaign Management Planning, executing, tracking, and analyzing campaigns Marketing Engagement Tracks and measures how customers interact with marketing campaigns across various channels. Email Tracking Monitors whether and when recipients open marketing emails to gauge engagement and effectiveness. Data Import/Export Easily import/export customer and business data in bulk or via integration with other systems.
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Pros
“I like their customer support and on-time lead, arrival, and follow-up notifications and WhatsApp messages to engage our customers.” NATCHERO ORGANIC - Jan 3, 2024
“I have used NeoDove. NeoDove has best telecalling services. NeoDove telecalling CRM is one of best example.” Tarun | NeoDove - Mar 10, 2022
“1. Easy user interface 2. Great yet simple features 3. Flexibility with their mobile app 4. Best for managing a telesales team” Pragati Nanda - Oct 18, 2021
Cons
“I have been using NeoDove from a long time and hasn't come to a single con till date.” Pragati Nanda - Oct 18, 2021
“With third-party apps, there is a lack of automation that can be improved further.” Rockstar Y - Oct 16, 2021
Verified reviewer:
Manager, Retail
2-100 Employees
Software user since: 6-12 months
Reviewed on: Sep 10, 2021
Verified reviewer:
Administrator, IT
2-100 Employees
Software user since: < 6 months
Reviewed on: Sep 10, 2021
Verified reviewer:
Executive, IT
2-100 Employees
Software user since: 6-12 months
Reviewed on: Sep 10, 2021
| Brand Name | Simply Vyapar Apps Pvt Ltd |
| Information | Vyapar is the simplest and easy to use Billing, Accounting and Inventory management software. |
| Founded Year | 2015 |
| Director/Founders | Shubham Agrawal |
| Company Size | 501-1000 Employees |
| Other Products | VPOS |
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