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SnapDial

Brand: SnapDial

  • 4.2

  • 5 Ratings

SnapDial is a software tool that facilitates making phone calls directly from a computer or mobile device.

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SnapDial Software Overview

What is SnapDial?

SnapDial is a leading provider of Hosted VoIP solutions specifically designed to meet the communication needs of businesses. With a focus on cloud-based phone systems, SnapDial offers many streamlined and enhanced organizational communication features.

Their services include virtual phone numbers, call routing, voicemail transcription, and more, all aimed at optimizing business communications. With SnapDial, businesses can enjoy flexibility, scalability, and cost-efficiency in their phone systems, making it a popular choice among companies looking to modernize their communication infrastructure.

Why Choose SnapDial Software?

  • User-Friendly Interface: It offers a user-friendly interface that is easy to navigate, making it simple for businesses to manage their communication systems efficiently.
  • Scalable Cloud-Based Solutions: It provides cloud-based solutions that allow businesses to scale their communication infrastructure based on their needs.
  • Advanced Features: It has advanced features such as call analytics, call routing, and CRM integrations, enhancing the overall communication experience.
  • Cost-Effective: It offers cost-effective communication solutions, helping businesses save on expenses while maintaining high-quality services.
  • Reliable Support: It provides reliable customer support to ensure businesses have assistance whenever needed, enhancing the overall user experience.

Benefits of SnapDial

  • Automatic Call Distribution (ACD): It efficiently distributes inbound calls among available agents based on predefined criteria, ensuring smooth call management.
  • Real-Time Reporting: It offers real-time reporting features that provide insights into call performance, agent productivity, and customer interactions, enabling informed decision-making.
  • Call Recording: It allows users to record calls for quality assurance, training purposes, and compliance with regulatory requirements, enhancing customer service standards.
  • IVR (Interactive Voice Response) System: With Its IVR system, businesses can automate interactions with callers, route calls efficiently, and provide self-service options for customers.
  • Integration Capabilities: It offers seamless integration with various CRM systems and third-party applications, streamlining workflows and enhancing communication efficiency.
  • SMS and Email Integration: It allows users to send messages and emails directly from the platform, enabling multi-channel communication with customers for a holistic customer experience.

SnapDial Pricing

SnapDial pricing details are available on request at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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SnapDial Company Details

Brand: SnapDial

Founded Year:  2010

SnapDial is the VoIP phone system provider and helps organizations simplify how they manage their phone and conferencing setup.

Director/Founders N/A
Company Size 1-100 Employees

SnapDial Pricing & Plans

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SnapDial Features

  • icon_check Call Queuing
    Manages high call volumes by placing calls in a queue until an agent is available, improving customer waiting experience.
  • icon_check Call Routing
    Routes calls to the best agent based on criteria for swift resolution.
  • icon_check Call Transfers
    Facilitates seamless call transfers between agents or departments for uninterrupted customer assistance.
  • icon_check Call Recording
    Records calls for quality assurance, compliance, training, and dispute resolution.
  • icon_check Contact Management
    Centralizes customer contact information for efficient and personalized service.
  • icon_check High Quality Voice Over IP (VoIP)
    Offers crystal-clear audio through VoIP for professional communication.
  • icon_check IVR/Voice Recognition
    Uses IVR technology for automated call handling with voice commands or keypad inputs.
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SnapDial Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email Communities
Language
English
Training Resources
Documentation Videos

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SnapDial Review

4.2

Out of 5

img

Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.2
  • Value for Money 4
  • Ease of Use 4.6
  • Customer Support 4.2

86% Recommend this Product

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Which operating system does SnapDial Software Support?

SnapDial Software is compatible with Ubuntu, Windows, Linux and MacOS.

Is there any SnapDial App?

SnapDial is not available for Android and iOS app users.

What is the deployment type of SnapDial Software?

SnapDial Software supports web-based deployment.

How much does SnapDial Software Cost?

SnapDial price details are available on request at techjockey.com

Who uses SnapDial?

SnapDial is typically used by all industries to simplify and streamline the process of making phone calls.

Is there any free trial or demo for SnapDial?

Yes, SnapDial free demo is available at techjockey.com.

Is SnapDial Software Free?

SnapDial offers a free trial. However, the premium plan with advanced features and exciting deals is available at techjockey.com.

How can you download SnapDial?

SnapDial Software installation is not required, as it is web-based. Just open the Setup Wizard to get started.

How does SnapDial Software Work?

SnapDial Software integrates with your phone system to streamline call management, providing features like call queuing and routing for efficient customer service and communication enhancement.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.