Talisma CRM

What is Talisma CRM?

Talisma CRM is a top-tier online CRM solution, catering to both the Indian and global markets. It is a comprehensive omnichannel platform, equipping sales teams to engage with customers effortlessly across various communication channels like phone calls, emails, live chat, and social media. It simplifies the management of customer interactions by managing them through into a unified platform and providing control over automated responses to common inquiries.

With this powerful software, users can easily prioritize tickets based on their importance and allocate them to the appropriate teams to ensure a smooth process for customers to track the status of their submitted requests. Additionally, the software offers a range of features including CRM, lead management, workflow automation, chatbot, and more. The software plays a significant role in managing every aspect of the sales cycle, from prospect management to customer acquisition and management, loyalty, and other processes. It integrates insights and data from different sales and marketing sources and helps with decision-making.

Why Choose Talisma CRM?

Talisma CRM, is a powerful customer relationship management software which sets itself apart as a premier choice for businesses in both Indian and global markets. With a comprehensive omnichannel approach, it empowers sales teams to engage with customers across various communication channels, including phone calls, emails, live chat, and social media.

Benefits of Talisma CRM

• Customization: Talisma allows easy customization and hence can be integrated with any tools.
• Multichannel Support: Talisma CRM incorporates multiple channels of communication like calling, messengers, social media, emails, and text messages.
• Ticket Management: Users can prioritize, categorize and assign tickets based on their importance so that they do not lose track of them.
• Automation (Rule Engine): Intelligent ticket assignment, time-triggered automation and automatic mail notifications enhance the team’s productivity.
• Advanced Reporting and Analytics: Advanced reporting, forecasting, and analytics dashboard offer detailed insights about users' business.
• Mobile accessibility: This CRM is available as a mobile application for both Android and iPhone platforms. It enables seamless working across platforms. This is useful for the sales team in the field who can access customer data whenever they want. Everyone can collaborate remotely and stay up to date.
• Customer support: Its users get 24/7 customer support to resolve any issues that might arise while working with its modules.
• Permission Management: With Talisma CRM, enterprises get access to a set of permissions modules with which they can define access to individual users.
• Opportunity Management: A detailed overview of team-wise deals is available with the opportunity management module. You can also monitor stages, quotes of any opportunity.
• Workflow Management: It supports visual workflow management for rapid designing and automation of any business process with drag-and-drop and a few clicks.
• Case Management: You can monitor multiple cases in queues and define specific escalation and assignment rules for individual teams.
• Order Processing: Talisma CRM can be used to manage the lifecycle of the entire order.

Talisma CRM  Pricing

Talisma CRM pricing starts from Rs 3300 at techjockey.com.

Talisma CRM price in India may vary based on factors like customization, additional features required, number of users, and the deployment type. Please request a call back for subscription-related details and to avail of offers on premium packages.