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UpMatrix

Brand : UpMatrix

Starting Price:

₹ 1,750 excl. GST

₹ 2,065 incl. GST

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UpMatrix Pricing & Plans

Pro
  • 25,000 contacts
  • 5 agents
  • Advance QR Code Responder / Bot Builder
  • Assisted Onboarding
  • Assisted Onboarding
  • Support
  • Email, WhatsApp, Onboarding Support
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

1750
Business
  • Everything in Pro +
  • 2.5 Lac contacts
  • 10 agents
  • Assisted Onboarding and Account Setup
  • 2 Customized Bots
  • 1 On-Demand 3rd Party Connection
  • Email, WhatsApp, Onboarding Support
    • Licenses
    • Monthly

Calculated Price (Exclusive of all taxes)

3200

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UpMatrix Features

Bulk Messaging & Broadcasting

  • icon_check Bulk Messaging Broadcast campaigns allow sending messages to many contacts at once.
  • icon_check Customizable Templates Message templates can be created and submitted for WhatsApp approval.
  • icon_check Auto Replies Automatically responds to customer messages with predefined responses.
  • icon_check Rich Media Support Supports sharing media such as images and videos in chats.
  • icon_check Scheduled Messaging Messages and campaigns can be scheduled for future delivery.
  • icon_check Message Templates Pre-approved WhatsApp templates for utility and marketing messages.
  • icon_check Broadcast Lists Broadcast campaigns allow messaging multiple contacts simultaneously.
  • icon_check Preview Mode Review messages before sending to ensure accuracy.

Contact Management & Segmentation

  • icon_check Sync Contacts Contacts captured via forms or WhatsApp automatically sync to CRM.
  • icon_check Contact Tagging & Segmentation Contacts are auto-tagged and grouped for targeted messaging.
  • icon_check Import/Export Contacts Add or retrieve contacts via CSV, Excel, or APIs.
  • icon_check Deduplication Detect and merge duplicate contacts automatically.
  • icon_check Blacklist/Unsubscribe Manage opt-out requests and block specific users.

Chatbot & Automation

  • icon_check Drip Campaigns Automated message sequences and follow-ups triggered by customer interactions.
  • icon_check Workflow Automation Drag-and-drop workflow builder to automate messaging and business processes.
  • icon_check Canned Responses Predefined quick replies used for common customer questions.
  • icon_check Auto Replies Automatically responds to customer messages with predefined responses.
  • icon_check Automated Follow-Ups Sends reminders and follow-up messages automatically to leads.
  • icon_check Campaign Scheduling Marketing campaigns can be scheduled or repeated automatically.
  • icon_check Recurring Messaging Supports recurring WhatsApp campaigns for ongoing engagement.
  • icon_check Automatic Retry Resend messages if delivery fails initially.
  • icon_check Hybrid Mode Combine chatbot and human agent responses.

AI Features

  • icon_check Lead Qualification Chatbots capture and organize leads with tagging and segmentation.
  • icon_check AI Chatbots AI-powered chatbot builder automates conversations and responses.
  • icon_check Auto-Responders Automated greeting and response messages for incoming queries.
  • icon_check AI Sentiment Analysis Detect and analyze customer emotions in messages.
  • icon_check Predictive Analytics Use AI to forecast user behavior and engagement.

Multi-Agent & Team Collaboration

  • icon_check Alerts & Notifications Sends alerts for lead actions, customer responses, or workflow triggers.
  • icon_check Shared Inbox Team inbox enables multiple agents to manage customer chats together.
  • icon_check Live Agent Support Agents can respond to chats directly through shared team inbox.
  • icon_check Unlimited Agents Allow multiple agents to manage conversations.
  • icon_check Internal Notes Add private comments within conversations.
  • icon_check Chat Transfer Seamlessly transfer chats between agents.

Integrations

  • icon_check Payment Gateway Integration Supports payment links like UPI or Razorpay within WhatsApp workflows.
  • icon_check CRM Integration Integrates with CRM systems to manage leads and customer conversations.
  • icon_check API Integration Connects with external tools and services through APIs and automation tools.
  • icon_check Third Party Integrations Integrates with 60+ external tools like Zapier, Shopify, Google Sheets.
  • icon_check WhatsApp Business API Uses official Meta WhatsApp API for messaging automation.
  • icon_check E-Commerce Platforms Integrates with platforms like Shopify and WooCommerce.
  • icon_check Webhooks Integration Supports webhook integrations for connecting custom systems.
  • icon_check Chatbot Integration Built-in chatbot builder for automated WhatsApp conversations.
  • icon_check OpenAI Integration AI-powered content suggestions and chat automation.
  • icon_check ERP Integration Synchronize with enterprise resource planning systems.
  • icon_check TallyPrime Integration Link WhatsApp messages with accounting software.
  • icon_check E-Signatures Collect legally binding electronic signatures.

Analytics & Reporting

  • icon_check Conversion Tracking Tracks lead activity, responses, and campaign performance metrics.
  • icon_check Campaign Performance Analytics dashboard tracks campaign engagement and results.
  • icon_check Delivery & Read Reports Analytics include delivery and engagement tracking metrics.
  • icon_check Engagement Metrics Tracks message engagement, responses, and campaign performance.
  • icon_check Real Time Dashboards Dashboard shows real-time campaign and lead analytics.
  • icon_check Agent Performance Metrics Agent analytics track responses and performance insights.

Security & Compliance

  • icon_check GDPR & CCPA Compliance Ensure data protection and regulatory adherence.
  • icon_check Data Encryption Secure messages with end-to-end encryption.
  • icon_check API Rate Limiting Prevent spam by controlling API request frequency.
  • icon_check Anti Spam Filtering Detect and filter spam or suspicious messages.
  • icon_check Role-Based Access Control (RBAC) Define user roles and access permissions.
  • icon_check Audit Logs Maintain records of system and user activities.
  • icon_check Data Retention Manage data storage and deletion policies.
  • icon_check Opt-In/Opt-Out Management Ensure compliance with user consent rules.
  • icon_check Audit Trail Track and review system actions for compliance.
  • icon_check IP Whitelisting Restrict access to authorized IP addresses only.

UpMatrix Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises, SMBs, SMEs
  • Email, Communities
  • Videos
  • English

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