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Webcrm

Brand : efficy

Starting at £ 29

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Webcrm is designed to help businesses boost sales and improve customer relationships with features like pipeline management, automation, and integrations. It offers various plans suitable for different business sizes....Read more

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Webcrm Software Pricing, Features & Reviews

What is Webcrm?

Webcrm is a simple CRM software designed to boost sales and improve customer relationships, especially popular in the Nordic countries. It provides a user-friendly solution that helps businesses connect with more customers and manage sales opportunities, whether for small startups or larger enterprises. Webcrm allows you to track email metrics, automate workflows, manage tasks, and estimate revenue through pipeline management.

With tailored dashboards, it caters to specific business needs and offers seamless integrations with other systems. It also prioritizes data protection by being GDPR compliant and ensures local support is available. Webcrm offers various plans suitable for different business sizes, from simple CRM for startups to complete solutions for enterprises, all aimed at helping businesses grow. Each plan includes valuable features to streamline processes and enhance customer interactions.

Why Choose Webcrm Software?

  • User-Friendly: Designed as a simple CRM that salespeople actually love to use, suggesting ease of use and adoption.
  • Increased Sales: Claims to help increase sales by 70%.
  • High Customer Satisfaction: Boasts a 92% customer satisfaction rate.
  • GDPR Compliant: Focuses on connecting with contacts while protecting their personal data.
  • Local Focus: Allows your most important data to remain in Europe with local support available.
  • Pipeline Management: Easily estimate revenue and see where sales efforts need to be increased.
  • Task Management: Follow up and contact customers at the right time with up-to-date information.
  • Automation Tools: Automate any workflow for increased efficiency and time savings.
  • Mail Tracking: Track all key email metrics in real-time.
  • Support Tool: Provides a full overview of customers' requests with integrated information.
  • Tailored Dashboards: Build flexible dashboards tailored to specific business needs.
  • Seamless Integrations: Offers integrations with various systems and an open API.
  • Scalable Plans: Offers various plans (Starter, SMB, Enterprise) to fit different business sizes and needs.
  • Suitable for small business: Ready-to-use CRM for small businesses and startups.
  • Local support: Team of experts ready to assist you locally.

Benefits of Webcrm Software

  • Multi-Channel Lead Management: Captures leads from various sources (beyond just basic lead management).
  • Email Marketing: Goes beyond simple email functionality, suggesting dedicated email marketing capabilities.
  • Advanced Pipeline Management: More sophisticated pipeline features than the basic 'Pipeline Management' listed as a top feature.
  • Web Forms: Captures data from website visitors directly into the CRM.
  • Delivery Phase Management: Helps manage projects or services after the sale is closed.
  • Time Management: Features for tracking employee time, potentially for project costing or billing.
  • Support Module: A dedicated module for managing customer support requests, suggesting more robust help desk capabilities.
  • Email Event Tracking: Tracks specific user interactions with emails (opens, clicks, etc.) for deeper engagement analysis.
  • Integrations: Ability to integrate with other systems and open API to customize needs
  • Increase Sales: Sales are increased by 70% with a modern, user-friendly solution.
  • Customer Satisfaction: Customer satisfaction is upto 92% with the support tool feature.
  • Faster Resolution: The software is built to enable faster problem resolutions locally.

Pricing of Webcrm

Webcrm price in India starts at €25 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Webcrm Pricing & Plans

Starter
  • Minimum 2 users
  • Easy-to-use email
  • Management of sales opportunities
  • Analytics & Reports
    • Users
    • Monthly
Starting at £ 29
SMB
  • Minimum 2 users
  • Multi-channel Lead Management
  • Email Marketing
  • Advanced Pipeline Management
  • Integrations
  • Web forms
    • Users
    • Monthly
Starting at £ 49
Enterprise
  • Minimum 5 users
  • Advanced CRM
  • Delivery Phase Management
  • Time Management
  • Support Module
  • Email events tracking
    • Users
    • Monthly
Starting at £ 69

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Webcrm Features

Customer Data Management (CDM)

  • icon_check Customer Profiles Build comprehensive profiles with data on preferences, interactions, and purchase history.
  • icon_check Contact Management Organize and manage customer details efficiently.
  • icon_check Account Management Maintain records of client interactions and transactions.
  • icon_check Contact Segmentation Categorize contacts for targeted communication.
  • icon_check Activity History Track past interactions and engagements.

Sales Management

  • icon_check Lead Management Capture and nurture leads effectively.
  • icon_check Contract Management Store and manage customer contracts.
  • icon_check Order Management Track and process orders seamlessly.
  • icon_check Quote Management Generate and manage quotations easily.
  • icon_check Sales Forecasting Predict future sales trends with analytics.
  • icon_check Deal Management Manage and monitor sales deals efficiently.
  • icon_check Sales Automation Automate repetitive sales tasks.
  • icon_check Workflow Automation and Management Optimize and streamline workflows.
  • icon_check Opportunity & Pipeline Management Track sales opportunities and pipeline stages.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.

Marketing Automation

  • icon_check Campaign Management Plan, execute, and track marketing campaigns.
  • icon_check Email Marketing Send automated emails for promotions and engagement.
  • icon_check Lead Nurturing Guide leads through the sales funnel effectively.
  • icon_check Customer Segmentation Group customers based on behavior and preferences.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.
  • icon_check Event-Triggered Workflows Automate responses and actions based on customer behaviors (e.g., email opens, site visits).
  • icon_check Automated Campaigns Automatically trigger campaigns based on customer behavior, interests, or milestones.

Data Sourcing / Integrations

  • icon_check Data Import/Export Easily transfer data between systems.
  • icon_check Social Media Integration Connect CRM with social media platforms.
  • icon_check API Access Enable seamless third-party integrations.
  • icon_check Calendar Integration Sync events and schedules with the CRM.
  • icon_check Third Party Integrations Connect with other business tools.
  • icon_check Email Marketing Tools Integration Integrate email marketing solutions.
  • icon_check Marketing Tools Integration Enhance marketing capabilities with added tools.
  • icon_check Interactive Voice Response (IVR) Integration Automate call handling.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.

Collaboration Tools

  • icon_check Task / Activity Management Assign and track tasks efficiently.
  • icon_check Team Communication Enable real-time internal communication between teams with built-in messaging or chat features.
  • icon_check Document Sharing & File Storage Store and share important files, documents, and customer resources easily.
  • icon_check Omnichannel Support & Engagement Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Role-Based Access Control (RBAC) Restrict access based on user roles.
  • icon_check Data Encryption Encrypt data both at rest and in transit to safeguard customer information.
  • icon_check Backup & Disaster Recovery Ensure business continuity with secure backups and disaster recovery plans.
  • icon_check GDPR & Data Privacy Comply with regulations such as GDPR, HIPAA, and CCPA. to protect customer privacy.
  • icon_check Audit Trail Track changes and updates within the system for enhanced security and transparency.

AI & Machine Learning

  • icon_check Lead Scoring Prioritize leads based on AI-driven scoring.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Custom Dashboards Visualize data with personalized dashboards.
  • icon_check Sales Performance Reports Track and analyze sales metrics.
  • icon_check Customer Insights Gain valuable customer behavior insights.
  • icon_check Performance Tracking Monitor team and business performance.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Real Time Analytics Monitor and analyze real-time data to make timely, informed decisions.
  • icon_check Campaign Performance Measure the effectiveness of marketing campaigns, including ROI, reach, and conversion rates.
  • icon_check Forecasting & Trends Use historical data to forecast future sales and trends for improved business planning.

Alerts & Notifications

  • icon_check Workflow Trigger Alerts Receive instant alerts for workflow events.
  • icon_check Event-Triggered Notifications Automatically notify users of key events, such as new leads, meetings, or customer actions.
  • icon_check Custom Workflow Alerts Create custom alerts for specific workflows or actions, ensuring nothing gets missed.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check Customer Interaction Alerts Get notified when customers engage with emails, forms, or other touchpoints.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.
  • icon_check Lead Activity Alerts Get alerts when leads take important actions (e.g., filling out a form or making a purchase).

Webcrm Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, SMBs, SMEs, MSMBs, MSMEs
  • Phone, Email, Communities
  • API Integration
  • Documentation, Videos
  • English

Webcrm Reviews and Ratings

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efficy Company Details

Brand Name efficy
Information Trusted by over 13,500 customers and empowering more than 330,000 users, efficy is Europe’s leading provider of flexible, scalable, and powerful CRM solutions.
Founded Year 2005
Director/Founders Cedric Pierrard
Company Size 501-1000 Employees

Webcrm FAQ

A The starting price of Webcrm in India is €25, as listed on TechJockey.com.
A Yes, Webcrm has an iOS and Android app.
A Webcrm supports Ubuntu, Windows, MacOS and Linux operating systems.
A Yes, Webcrm offers a free trial.
A Webcrm helps businesses build customer relationships and boost sales with features like pipeline management, task automation, and email tracking, all within a user-friendly interface.
A Potential users of Webcrm include small businesses, startups, and enterprises looking to connect with more customers and scale faster.
A Yes, Webcrm offers a free demo upon request.
A No, Webcrm is not available for free.

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