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Wisely

Brand: Olo Inc

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Wisely Software Overview

Olo Inc Company Details

Founded Year:  2005

Olo is a SaaS digital ordering and delivery platform for restaurant brands.

Director/Founders Noah Glass
Company Size 501-1000 Employees

Wisely Pricing & Plans

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Wisely Features

  • icon_check Customer Data Management
    Consolidates guest data from multiple restaurant systems into a centralized platform for consistent customer insights.
  • icon_check Customer Relationship Management (CRM)
    Maintains guest profiles, visit history, spending habits, and preferences to help restaurants build lasting relationships.
  • icon_check Customer Segmentation
    Groups guests by visit frequency, spending, preferences, and behavior to support relevant marketing and retention campaigns.
  • icon_check Marketing Automation
    Triggers personalized campaigns based on guest behavior, purchase activity, and engagement to encourage repeat restaurant visits.
  • icon_check Email Marketing
    Sends targeted email campaigns to selected guest segments using customer data, preferences, and behavioral triggers.
  • icon_check SMS Marketing
    Automates personalized text messages and promotional offers to engage guests and encourage repeat visits.
  • icon_check Customer Analytics
    Analyzes guest spending, visit frequency, and purchasing behavior to support informed restaurant marketing decisions.
  • icon_check Customer Profile Management
    Creates unified guest profiles containing contact details, preferences, visit history, and transaction information.
  • icon_check Reservation Management
    Manages restaurant bookings, availability, guest details, and special requests to streamline the reservation process.
  • icon_check Waitlist Management
    Tracks waiting parties, provides estimated wait times, and sends guest updates to improve the restaurant seating experience.
  • icon_check Table Management
    Tracks table availability, seating arrangements, and dining-room activity to help restaurant teams manage service efficiently.
  • icon_check Order Management
    Tracks online and call-in orders while coordinating order status notifications and pickup handoffs for restaurant guests.
  • icon_check POS Integration
    Connects supported point-of-sale systems to associate transaction details with guest profiles and improve customer insights.
  • icon_check Customer Feedback Management
    Collects guest feedback through surveys and uses customer responses to identify service issues and improve experiences.
  • icon_check Sentiment Analysis
    Analyzes customer feedback to reveal satisfaction trends and help restaurant teams understand guest opinions and concerns.

Wisely Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based Web-Based Web-Based
Suitable For
Hospitality
Business Specific
Restaurants
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs
Customer Support
Phone Email
Language
English
Training Resources
Documentation Videos

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.