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FirstHive

Brand: FirstHive

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A customer data platform that collects, unifies, and analyzes customer data to enable personalized marketing and better business decisions.

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FirstHive Software Overview

What is FirstHive?

FirstHive is a customer data platform that helps businesses collect, organize, and use customer data to improve marketing and customer experience. It gathers data from multiple sources like websites, mobile apps, CRM systems, social media, and offline interactions, and combines it into one place to create a complete customer profile.

The platform cleans and unifies this data so businesses can better understand customer behavior, preferences, and journeys. Using AI and machine learning, FirstHive analyzes data to find patterns and predict future customer actions.

It allows companies to segment customers into different groups and run personalized marketing campaigns across channels like email, mobile, and digital ads. FirstHive also provides real-time insights and automates marketing processes, helping businesses save time and make smarter decisions.

Why Choose FirstHive Software?

  • Unified Customer Data: Combines data from multiple sources into one platform.
  • Single Customer View: Creates a complete 360 degrees profile of each customer.
  • AI-Powered Insights: Uses AI to analyze behavior and generate insights.
  • Advanced Identity Resolution: Accurately matches and merges customer identities.
  • Omnichannel Marketing: Supports campaigns across multiple channels.
  • Automated Campaign Management: Runs marketing campaigns automatically.
  • Real-Time Data Processing: Updates customer data instantly.
  • Data Cleansing & Standardization: Removes duplicates and improves data quality.
  • Predictive Analytics: Forecasts customer behavior and trends.
  • Customer Segmentation: Groups users based on behavior and preferences.
  • Improves Customer Experience: Delivers personalized interactions.
  • Centralized Data Hub: Acts as a single source of truth for data.
  • Data-Driven Decision Making: Helps businesses make smarter choices.
  • Scalable Platform: Handles large volumes of enterprise data.
  • Seamless Integration: Connects with CRM, apps, and marketing tools.

Benefits of FirstHive Software

  • Eliminates Data Silos: Brings scattered data into one system.
  • Marketing Automation: Reduces manual work with automated workflows.
  • Real-Time Personalization: Delivers relevant messages instantly.
  • Customer Journey Orchestration: Manages full lifecycle marketing.
  • Improves Marketing ROI: Optimizes campaigns and increases returns.
  • Insight & Recommendation Engine: Provides actionable suggestions.
  • Supports Multi-Channel Data Ingestion: Collects data from all touchpoints.
  • Flexible Data Handling: Works with structured and unstructured data.
  • Enhances Customer Engagement: Improves interaction and retention.
  • Faster Campaign Execution: Speeds up marketing processes.
  • Reduces IT Dependency: Marketers can operate without heavy tech support.
  • Secure Data Management: Ensures safe handling of customer data.
  • Supports First-Party Data Strategy: Focuses on owned customer data.
  • Boosts Customer Retention: Helps keep customers engaged and loyal.

FirstHive Pricing

FirstHive price is available upon request, as listed on Techjockey. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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FirstHive Company Details

Brand: FirstHive

Founded Year:  2016

FirstHive is an Intelligent Customer Data Platform that builds Unique Customer Identities by ingesting data from all sources of customer interactions & transactions such as ERP, CRM, Website, Social, PoS, mobile app, customer care, etc.

Director/Founders Aditya Bhamidipaty
Company Size 101-500 Employees

FirstHive Pricing & Plans

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FirstHive Features

  • icon_check Data Ingestion Framework
    Collects and ingests customer data from multiple online and offline sources using APIs, connectors, file transfers, and databases.
  • icon_check Unified Customer Profiles
    Builds consolidated customer profiles by combining behavioral, transactional, and demographic data from multiple systems.
  • icon_check Customer Segmentation
    Enables segmentation of customers based on attributes, behavior, engagement, and lifecycle stage for targeted campaigns.
  • icon_check Journey Orchestration
    Designs and automates customer journeys across channels using behavioral triggers and predefined workflow rules.
  • icon_check Omnichannel Campaign Management
    Manages marketing campaigns across email, SMS, push notifications, and other channels from a unified platform.
  • icon_check Personalization
    Delivers personalized content and recommendations using customer data, behavior patterns, and segmentation rules.
  • icon_check Predictive Analytics
    Uses machine learning models to predict customer behavior such as churn risk, conversion likelihood, and lifetime value.
  • icon_check Data Governance
    Provides access controls, data permissions, and governance policies to manage customer data usage and security.
  • icon_check Data Synchronization
    Supports two-way data synchronization between FirstHive and external systems to maintain consistent customer data.
  • icon_check Event Tracking Engine
    Tracks customer events and interactions across websites, apps, and campaigns to build behavioral datasets.
  • icon_check Workflow Automation
    Automates marketing workflows and data processes using triggers, rules, and scheduled automation tasks.
  • icon_check Reporting & Analytics
    Provides dashboards and analytics for customer behavior, campaign performance, and engagement metrics analysis.
  • icon_check Consent Management
    Manages customer consent and communication preferences to support privacy compliance and permission-based marketing.
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FirstHive Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Enterprises MSMBs
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Webinars Videos
AI Features
AI Integrated

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FirstHive Review

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How much does FirstHive cost?

FirstHive price is available upon request, as listed on techjockey.com.

Which operating systems are compatible with FirstHive Software?

FirstHive is compatible with Ubuntu, Linux, Windows and MacOS operating systems.

Is there a mobile app available for FirstHive Software?

No, the FirstHive mobile app is not available on iOS and Android.

Does FirstHive Software offer a free trial?

No, FirstHive does not offer a free trial.

How does FirstHive Software function?

FirstHive collects customer data from multiple sources, unifies it into profiles, and uses AI to analyze behavior and automate personalized marketing campaigns.

Who uses FirstHive Software?

FirstHive is used by marketing teams, enterprises, and businesses across industries to manage customer data and run targeted campaigns.

Is FirstHive Software available for free?

No, FirstHive is not available for free.

Is a free demo available for FirstHive Software?

Yes, FirstHive offers a personalized demo.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.