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Uniphore CDP

Brand: Uniphore

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An AI-powered customer data platform that unifies customer data to deliver real-time insights and personalized marketing experiences.

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Uniphore CDP Software Overview

What is Uniphore CDP?

Uniphore CDP (Customer Data Platform) is an AI-powered software that helps businesses collect, connect, and use customer data to improve marketing and customer experience. It gathers data from multiple sources like websites, apps, and CRM systems and stores it in one place to create a complete view of each customer.

The platform uses artificial intelligence to analyze this data, understand customer behavior, and provide real-time insights such as preferences, buying intent, or risk of churn. It also helps businesses segment customers and create personalized marketing campaigns and journeys across different channels automatically.

Uniphore CDP works with existing data systems without needing to move data, making it faster and more efficient. It offers analytics and dashboards to track performance and improve strategies.

Why Choose Uniphore CDP Software?

  • AI-First Platform: Built with AI at its core for smarter marketing decisions.
  • Real-Time Data Access: Uses live data for instant insights and actions.
  • Zero-Copy Architecture: Works without moving or duplicating data.
  • Unified Customer View: Creates a complete profile of each customer.
  • Predictive Analytics: Forecasts churn, behavior, and buying intent.
  • Next-Best Action Suggestions: Recommends what to do for better results.
  • Automated Personalization: Delivers personalized experiences automatically.
  • Omnichannel Marketing: Works across all customer touchpoints.
  • Composable Architecture: Flexible and integrates with existing systems.
  • Seamless Integration: Connects easily with data warehouses and tools.
  • Faster Audience Creation: Speeds up segmentation and targeting.
  • AI-Driven Segmentation: Creates highly targeted customer groups.
  • Journey Orchestration: Manages complete customer journeys automatically.
  • Real-Time CX Delivery: Enables instant customer engagement experiences.

Benefits of Uniphore CDP Software

  • Improves Customer Retention: Helps reduce churn with predictive insights.
  • Boosts Marketing ROI: Optimizes campaigns for better returns.
  • Reduces Acquisition Costs: Targets the right audience efficiently.
  • Data Privacy & Compliance: Maintains secure and compliant data handling.
  • No Vendor Lock-In: Offers flexibility with composable design.
  • Supports First-Party Data Strategy: Focuses on owned customer data.
  • Built-In Analytics: Provides dashboards for performance tracking.
  • Advanced Identity Resolution: Matches customer identities across channels.
  • Cross-Team Collaboration: Helps marketing, sales, and CX teams work together.
  • Flexible Data Activation: Uses data anywhere in the customer journey.
  • Real-Time Decision Making: Acts instantly on customer signals.
  • High Performance Results: Improves conversions and engagement metrics.

Uniphore CDP Pricing

Uniphore CDP price is available upon request, as listed on Techjockey. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

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Uniphore Company Details

Founded Year:  2008

Uniphore develops an artificial intelligence-powered conversational automation platform to offer speech analytics.

Director/Founders Ravi Saraogi, Umesh Sachdev
Company Size 501-1000 Employees

Uniphore CDP Pricing & Plans

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Uniphore CDP Features

  • icon_check Composable Architecture
    Supports modular deployment with independent components, allowing flexible integration with existing data, analytics, and AI
  • icon_check Profile Management
    Aggregates data across sources to create a single customer view, enabling consistent identity mapping across anonymous and known
  • icon_check Identity Resolution Engine
    Resolves fragmented identities across channels using deterministic and probabilistic methods to maintain accurate, persistent
  • icon_check Real-Time Data Processing
    Processes streaming and historical data together to deliver up-to-date customer insights and enable immediate downstream
  • icon_check Predictive Modeling
    Uses machine learning to predict customer behavior such as churn risk and conversion likelihood for proactive engagement
  • icon_check Action Recommendation
    Generates actionable recommendations for customer engagement based on predictive insights and contextual behavioral signals.
  • icon_check Audience Segmentation
    Builds dynamic audience segments using rules and AI models, enabling granular targeting based on behavioral and demographic
  • icon_check Prompt Based Segmentation
    Allows users to create audience segments using natural language inputs, reducing reliance on technical query building or manual
  • icon_check Journey Orchestration
    Coordinates customer interactions across multiple channels, ensuring consistent messaging and timing throughout the lifecycle.
  • icon_check Campaign Activation Framework
    Enables deployment of campaigns across owned and paid channels with integration-ready activation mechanisms and delivery
  • icon_check Personalization Engine
    Applies decisioning logic instantly to deliver context-aware messages and experiences based on live customer data signals.
  • icon_check Third Party Integration
    Supports integration with third-party analytics platforms for advanced querying, modeling, and enterprise reporting requirements.
  • icon_check Data Connectors
    Connects to multiple structured and unstructured data sources without migration, enabling unified access across enterprise
  • icon_check Audience Enrichment
    Enhances first-party data with additional behavioral and demographic attributes to improve segmentation and targeting precision.
  • icon_check Runtime Segment Evaluation
    Calculates audience segments dynamically at execution time, ensuring segments reflect the most recent data updates and triggers.
  • icon_check Workflow Automation
    Automates segmentation, insights retrieval, and campaign actions using AI agents that execute workflows based on user intent.

Uniphore CDP Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Hospitality Retail Media House E-Commerce Tours and Travels Financial Institutions Banking
Business Specific
All Businesses
Business Size
Medium Business Enterprises
Customer Support
Phone Email Live Chat
Language
English
Integration
API Integration
AI Features
AI Integrated
Compliance Regulation
CCPA

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How much does Uniphore CDP cost?

Uniphore CDP price is available upon request, as listed on techjockey.com.

Is there a mobile app available for Uniphore CDP Software?

No, the Uniphore CDP mobile app is not available on iOS and Android.

Which operating systems are compatible with Uniphore CDP Software?

Uniphore CDP is compatible with Ubuntu, Linux, Windows and MacOS operating systems.

Does Uniphore CDP Software offer a free trial?

No, Uniphore CDP does not offer a free trial.

How does Uniphore CDP Software function?

Uniphore CDP connects to existing data sources, unifies customer data, uses AI for real-time insights, and automates personalized marketing across channels.

Who uses Uniphore CDP Software?

Uniphore CDP is used by marketing teams, enterprises, and customer experience professionals across industries.

Is Uniphore CDP Software available for free?

No, Uniphore CDP is not available for free.

Is a free demo available for Uniphore CDP Software?

Yes, Uniphore offers a free demo where businesses can explore its CDP features and capabilities.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.