linkedin

Get Free Advice

Zoom Contact Center logo
Gallery Zoom for Customer Experience
zoom contact center call zoom contact center agent zoom contact center analytics
play Zoom for Customer Experience
zoom contact center call
zoom contact center agent
zoom contact center analytics

Zoom Contact Center

Brand : Zoom Communications

ts_icon_wide
Starting Price:

₹ 60,648 excl. GST

₹ 71,565 incl. GST

View plans

Save Extra with 2 Offers

  • offer_icon Save upto 18%, Get GST Invoice on your business purchase |
  • offer_icon Buy Now & Pay Later, Check offer on payment page.
  • AdviceGet Instant Expert
    Advice
  • PaymentSafe & Secure
    Payment
  • GuaranteedAssured Best Price
    Guaranteed

Zoom Contact Center Pricing & Plans

Essentials (Rs. 5,054 /user per month)
  • Flow Editor + IVR
  • Real-Time Transcription
  • Remote Control
  • Agent CTI Integration (CRM, ZEN, NOW, MSFT)
  • Surveys / VoC
  • Data Privacy (PII Redaction & Customer Managed Key
  • Voice, Video, Chat, and SMS (inbound channels)
  • AI Companion
    • Quantity
    • Yearly

Calculated Price (Exclusive of all taxes)

60648
Premium (Rs. 8,118 /user per month)
  • All of Essentials
  • Email (digital channels)
  • Social (digital channels)
  • Outbound dialers (progressive,preview)
  • Cobrowse
    • Quantity
    • Yearly

Calculated Price (Exclusive of all taxes)

97416
Elite (Rs. 12,218 /user per month)
  • All of Premium
  • Expert Assist
  • Advanced quality management
  • Workforce management
    • Quantity
    • Yearly

Calculated Price (Exclusive of all taxes)

146616

Get Zoom Contact Center Demo

We make it happen! Get your hands on the best solution based on your needs.

Interacted

Zoom Contact Center Features

  • icon_check Omnichannel Engagement Manage voice, video, chat, SMS, and social channels in one platform
  • icon_check Intelligent Routing Automatically route customers to the best available agent
  • icon_check Virtual Agent Self-service bots for common customer inquiries
  • icon_check Video-First Support Enable face-to-face video interactions for complex issues
  • icon_check CRM Integration Connect with Salesforce, Zendesk, and other CRM systems
  • icon_check Real-Time Analytics Live dashboards to monitor queues and agent performance
  • icon_check Call Recording Record, review, and supervise customer interactions
  • icon_check Quality Management Evaluate agent performance and improve service quality
  • icon_check Workforce Management Forecast, schedule, and optimize agent staffing
  • icon_check Global PSTN Coverage Support customers across multiple countries and regions
  • icon_check Secure & Compliant Enterprise-grade security and compliance controls
  • icon_check Custom IVR Flows Design intelligent IVR call flows without heavy coding

Zoom Contact Center Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • AI Features:
  • Windows MacOS Linux
  • Desktop
  • Web-Based
  • Contact Center
  • All Businesses
  • Small Business, Medium Business, Enterprises, SMEs, MSMEs
  • Phone, Email, Live Chat, Communities, Forums
  • Live Online, Documentation, Videos
  • English
  • AI Integrated

Zoom Contact Center Reviews and Ratings

banner

Would you like to review this product?

Submit Reviews

Zoom Communications Company Details

Brand Name Zoom Communications
Information Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
Founded Year 2011
Director/Founders Eric Yuan
Company Size 1000+ Employees
Other Products Zoom Meetings, Zoom Rooms, Workvivo, Zoom Workplace, Zoom Phone
See All
Why Choose Techjockey?

Software icon representing 20,000+ Software Listed 20,000+ Software Listed

Price tag icon for best price guarantee Best Price Guaranteed

Expert consultation icon Free Expert Consultation

Happy customer icon representing 2 million+ customers 2M+ Happy Customers