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Q: Why can’t I Login to Keka?

  • Janvi Suman
  • Jul 19, 2023

2 Answers

A:

There could be several reasons why you might be facing login issues with Keka:

  • Incorrect Credentials: Ensure you're entering the correct username and password. If you've forgotten your password, use the 'Forgot Password' option to reset it.
  • Account Activation: If you've recently created an account, ensure that you've activated it through the verification link sent to your email.
  • Locked Account: After multiple unsuccessful login attempts, some platforms lock accounts for security reasons. If this happens, you might need to wait for a specific duration or contact support to unlock your account.
  • Browser Issues: Sometimes, browser cache or cookies can cause login issues. Try clearing your browser cache and cookies or use a different browser to see if that resolves the issue.
  • Server Downtime: The Keka platform might be undergoing maintenance or facing server issues. Check their official website or social media channels for any announcements.
  • Network Issues: Ensure you have a stable internet connection. Sometimes, firewall settings or VPNs can also block access, so ensure they are not causing the issue.
  • Company-Specific Restrictions: If you're using Keka for your organization, there might be specific login times or IP restrictions set by your company's IT department.

If none of these solutions work, it's best to contact Keka's customer support for assistance.

  • Vibhuti Sagar
  • Aug 14, 2023

8 0

A:

If you are facing an issue while logging into Keka try re-checking the credentials of your account. If you are using social networks to log in, like YouTube, Google, etc, then check whether that service is working properly. Or your account got banned or deactivated for some reason.

  • Sikander Khan
  • Jul 19, 2023

4 0

Related Question and Answers

A:

For this purpose, go to Taxes and Deductions section under Payroll. From the Income Tax tab click on the more options against IT Declaration Due Date. Click on Update Tax Regime. From there, enter the desired details and click on Save.

  • Nishant
  • Aug 01, 2023

Q:

How can employees select tax regime in Keka?

  • Deepika Sirohi
  • Aug 01, 2023

A:

An employee can change in by going to the My Finances section, then My Pay, and select the Income Tax tab. Finally, select Click Here and change to desired regime in the new window.

  • Janvi Suman
  • Aug 01, 2023

A:

An employee can view it with Form 26AS which gives all relevant information about tax amount deducted or collected.

  • Nidhi Shah
  • Aug 01, 2023

A:

For this, the admin should go on the previous employee’s profile on Keka and click the Actions button. A drop-down appears with Rejoin option, click on that. A rejoin page opens, after checking the details, click on Confirm in the top right.

  • Ashish Vijayvargiya
  • Jul 28, 2023

A:

Yes, it is possible to create weekly offs for different sets of employees in Keka. Organizations can establish various factors such as their location, job roles, and other demographic considerations.

  • rohan raletta
  • Jul 27, 2023
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