How does SocietyKit handle visitor management and security?

SocietyKit provides a structured complaint system with categorized complaint types. Residents can submit complaints and track status in real-time. Managers can assign complaints to staff, update status (pending, assigned, in-progress, resolved), add feedback, and track resolution time. Automatic notifications keep residents informed of status changes. Complete complaint logs with performance monitoring help improve service quality and response times.

SocietyKit offers multi-channel communication including instant push notifications via FCM for Android apps, automated email notifications for critical events, and infrastructure ready for SMS and WhatsApp notifications. Admins can send notifications to entire society, specific blocks, or individual apartments with a one-click interface. The system maintains complete notification logs with delivery status and read receipts.

Yes, SocietyKit supports multi-society management with complete data isolation, making it suitable for property management companies managing multiple communities. Each society's data is completely isolated, and the platform provides role-based access control to ensure appropriate permissions across different properties.

Yes, SocietyKit supports 14 Indian languages. Users can easily switch between languages in mobile apps and the web portal. All menus, labels, messages, and notifications are fully translated for better user adoption across diverse communities.

Yes, SocietyKit includes an intra-society marketplace where residents can buy, sell, rent properties, and offer services within their trusted community. This enables community-driven commerce and monetization opportunities. The platform maintains user privacy and provides admin oversight for content moderation.