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By : HostGator

4.5 ( 12 reviews )
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HostGator Reviews & Ratings

Check out HostGator reviews by verified users. Discover what businesses are saying about HostGator on Techjockey.


89%

Have recommended this product

Overall Score

4.5/5
Based on 12 Reviews

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

HostGator Pros and Cons

Pros

pros_icon “I get good uptime and reliable server availability; major downtime events are rare.” Subhash Thakur - Sep 23, 2025

pros_icon “Free SSL, basic firewall, free domain email, option to purchase backup and malware protection.” Mahesh - Aug 23, 2025

pros_icon “Initial fees and discounts are excellent; all essential hosting features are included in shared plans.” Abhishek Kumar Singh - Jul 25, 2025

Cons

cons_icon “For my visitors outside the U.S. (e.g. Asia), page load times are sometimes sluggish; no global data center in their cheapest plans.” Subhash Thakur - Sep 23, 2025

cons_icon “No built-in malware scanning/removal by default; some security tools cost extra.” Mahesh - Aug 23, 2025

cons_icon “Renewal costs increase significantly; domain renewals or add-ons like privacy, backups etc. raise the real cost.” Abhishek Kumar Singh - Jul 25, 2025

HostGator Video Reviews

youtubeVideoId

“HostGator Review They Don't Tell You These Details”

4.8

Review by: Tom Spark Reviews

youtubeVideoId

“HostGator Review Honest Look At The Performance Price Support”

4.5

Review by: Emit Reviews

HostGator User Reviews ( 10 )

AJ

Anup Joshi

Verified reviewer:linkedin_verify

Product Head, Wine and Spirits

501-1000 Employees

Software user since: 1-2 years

Reviewed on: Feb 20, 2025

4.6/5

“Affordable Shared Hosting with Room to Grow”

I started on a small Bluehost plan, then shifted to HostGator’s baby plan. It let me host multiple sites, get free SSL, and manage everything via cPanel. It’s affordable and gives me room to scale.

Pros :

Cons :

Switched from : Bluehost

Reason to switch : I switched because the Bluehost plan constrained me to one site and had storage limits; HostGator’s plan offered multiple domains and more flexibility at a comparable cost.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
AK

Abhishek Kumar Singh

Verified reviewer:linkedin_verify

AVP-IT, Wholesale

101-500 Employees

Software user since: 6-12 months

Reviewed on: Jul 25, 2025

4.5/5

“Renewal Costs Hit Hard, But Overall Value OK”

When I signed up, the discount made it feel like a steal. But after the first term, the renewal cost jumped, and I had to pay extra for backups and security add-ons. Still, compared to many hosts, the overall value is acceptable.

Pros :

Cons :

Switched from : Namecheap

Reason to switch : I switched from a host with annual pricing that skyrocketed at renewal; HostGator offered better initial affordability and bonuses (free domain, migration) that made the move justifiable.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

8/10
AT

Asha Thakkar

Verified reviewer:linkedin_verify

Social Media Manager, E-commerce

501-1000 Employees

Software user since: 1-2 years

Reviewed on: Jan 9, 2025

4.5/5

“Reliable Uptime & Free Migration Saved Me Headaches”

I moved my site to HostGator, and I’ve been impressed by how little downtime I've seen. Migrating from my old host was free, which saved me money and worry. While I do feel the renewal cost sting once the initial period ends, overall the reliability is great.

Pros :

Cons :

Switched from : Bluehost

Reason to switch : I switched from Bluehost because HostGator gave me the uptime guarantee and free migration for cPanel sites—these were missing or less efficient under Bluehost.

Features

5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

8/10
PS

Prabel S

Verified reviewer:linkedin_verify

Digital Marketer, AI Tools

101-500 Employees

Software user since: 6-12 months

Reviewed on: Apr 24, 2025

4.5/5

“Good for Beginners, Especially WordPress”

I’m not very technical, and I needed something simple for my first blog. HostGator’s WordPress installer, SSL, and website builder got me up and running. The knowledge base helped a lot.

Pros :

Cons :

Switched from : NGINX Plus

Reason to switch : I moved away from a site-builder tool because it was limited and expensive when scaling; HostGator gives more flexibility with WordPress and more control for not much more cost.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

8/10
M

mahesh

Verified reviewer:linkedin_verify

Social Media Manager, Professional Services

501-1000 Employees

Software user since: 6-12 months

Reviewed on: Aug 23, 2025

4.5/5

“Basic Security Included, But Add-Ons Needed for Full Protection”

My site needed SSL and domain protection. HostGator gave that for free. But later I felt vulnerable, so I added paid backup & security add-ons. It’s fine when your site isn’t under heavy attack but might not be enough for ecommerce.

Pros :

Cons :

Switched from : SiteGround

Reason to switch : I switched from a host with minimal security; even though I had to add paid extras, HostGator’s free baseline + optional upgrades gave me better control and value.

Features

4.5/5

Value for Money

5/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
AD

ABIODUN DOYIN

Verified reviewer:linkedin_verify

AVP-IT, Project Management

501-1000 Employees

Software user since: 6-12 months

Reviewed on: Apr 10, 2025

4.3/5

“Mixed Experience But Decent for Mid-Small Websites”

My small blog and content site run well on HostGator. The dashboard is fine, support most times useful, and costs manageable. But as traffic increased, I had to upgrade or optimize heavily.

Pros :

Cons :

Switched from : WordPress

Reason to switch : I switched from cheaper shared hosting with worse support to HostGator because I needed more stability and features. But for high-traffic phases, I may move again to host with higher resources.

Features

4.5/5

Value for Money

4/5

Customer Support

4/5

Ease of Use

5/5

Likely to Recommend

8/10
PG

prosen gogoi

Verified reviewer:linkedin_verify

Product Manager, IT

501-1000 Employees

Software user since: 6-12 months

Reviewed on: Jun 11, 2025

4.3/5

“More Control via cPanel & Feature Choices”

I had been using a web builder-based host that didn’t allow me root control or good server configuration. With HostGator’s cPanel, I can tweak settings, install plugins, set up cron jobs, etc.

Pros :

Cons :

Switched from : WordPress

Reason to switch : I switched because I needed more server and website control, not just drag-and-drop; HostGator gives

Features

4.5/5

Value for Money

4.5/5

Customer Support

4.5/5

Ease of Use

4/5

Likely to Recommend

9/10
ST

Subhash thakur

Verified reviewer:linkedin_verify

Digital Marketer, IT

501-1000 Employees

Software user since: 6-12 months

Reviewed on: Sep 23, 2025

4.3/5

“Good Uptime, But Performance Outside My Region Slower”

My site's traffic is global. While most users in my country see good speed, users further away see delays. I use a CDN to compensate.

Pros :

Cons :

Switched from : CLoudSigma

Reason to switch : I switched from a local host with only regional servers; I moved to HostGator to get better uptime and domain options, then supplemented with CDN to improve international load times.

Features

4.5/5

Value for Money

5/5

Customer Support

4/5

Ease of Use

4/5

Likely to Recommend

9/10
V

Vinod

Verified reviewer:linkedin_verify

Digital Marketer, IT

501-1000 Employees

Software user since: 6-12 months

Reviewed on: Mar 29, 2025

4.3/5

“Good Support But Sometimes Laggy”

I often need help with WordPress issues, plugins or domain settings. HostGator’s support usually helps, although sometimes I wait quite a while or need to follow up. For non-urgent things, it's acceptable.

Pros :

Cons :

Switched from : GoDaddy Web Hosting

Reason to switch : I switched from a local host because their support was often offline or unavailable; HostGator’s 24/7 support was a major improvement even if imperfect.

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10
DF

Daniel Fenn

Verified reviewer:linkedin_verify

Product Manager, Hr

501-1000 Employees

Software user since: 1-2 years

Reviewed on: May 31, 2025

4.3/5

“Uptime Guarantee Gives Confidence”

I host my ecommerce store with HostGator, and the uptime has been solid so far. When there is downtime, it’s rare, and the guarantee gives me peace of mind.

Pros :

Cons :

Switched from : Hostinger

Reason to switch : I switched from a cheaper host that had frequent downtime; HostGator’s guarantee and more stable uptime were worth the extra cost.

Features

4.5/5

Value for Money

4/5

Customer Support

4.5/5

Ease of Use

4.5/5

Likely to Recommend

9/10

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