Resulticks Reviews & Ratings

4.6/5

“Excellent for B2C / Retail Use Cases, May Struggle with Specialized Niches”

As an operator in retail, I find Resulticks very useful for behavioral triggers, promotions, notifications. But when I tried to adapt it for a more niche B2B vertical with strict data rules, I had to build custom extensions.

Pros : For B2C or e-commerce brands, Resulticks has strong use cases (cart recovery, push, personalized campaigns).

Cons : In highly regulated or niche industries, compliance, data handling, and custom logic needs sometimes exceed the platform’s standard capabilities.

Switched from : PubGuru

Reason to switch : I switched from a vertical tool because it lacked flexibility; Resulticks offered more configurability, better multi-channel support, and room to extend — even if I had to build custom logic later.

4.5/5

“Good for Large Scale, But Cost & Licensing Can Surprise”

Our user base is big, and Resulticks hasn’t choked so far. It supports high throughput. But when we added more segments and data volume, our costs spiked more than we expected.

Pros : Resulticks handles large volumes of contacts/messages comfortably; scaling up is feasible.

Cons : The pricing/licensing for scale (higher traffic, more contacts) can escalate quickly, and some features are locked to premium tiers.

Switched from : SendGrid

Reason to switch : I moved from SendGrid because segmentation and orchestration were limited. Resulticks gave more features, but I had to adjust budget expectations as we scaled.

4.5/5

“Great Customer Support & Dedicated Onboarding”

I appreciated that when I signed on, the Resulticks team walked me through setup, campaigns, and integrating our data sources. That reduced the friction compared to jumping into a tool alone.

Pros : The support and onboarding teams are responsive and help tailor the solution to our business. Users often mention good post-sales support.

Cons : Sometimes the support turnaround for deeper technical issues is slower.

Switched from : V Dialer

Reason to switch : I switched from V Dialer because while it was good, the onboarding and support felt less hands-on. Resulticks offered more guidance and helped me avoid common pitfalls during setup.

4.5/5

“Better Customer Engagement Metrics & Conversion Lift”

Since using Resulticks, our reactivation campaigns improved, abandoned cart recovery increased, and we better understood which channels drove retention. That shows real business value.

Pros : I saw measurable lift in reengagement, retention, campaign conversion after using Resulticks. Many testimonials mention improved ROI.

Cons : Attribution is complex; linking everything perfectly is challenging.

Switched from : Mailmodo

Reason to switch : I moved from using separate pieces — email tool + analytics tool — because integration gaps hurt performance. Resulticks combined engagement + attribution in one place, giving better results.

4.5/5

“Powerful Omnichannel Engagement, But Steep Learning Curve”

When I first adopted Resulticks, I was tackling multichannel campaigns across web, app, and email. Having them all in one place with synchronized customer journeys has improved our conversion. But getting flows right, understanding triggers, and managing channel logic required training.

Pros : Resulticks gives me unified control over email, SMS, push, web, and app channels, the omnichannel orchestration is strong.

Cons : nitial setup is complex; mastering segmentation and flow logic took time.

Switched from : Adobe Marketo

Reason to switch : I switched because Marketo was strong in email marketing but weak in coordinating multiple channels; Resulticks offered deeper cross-channel orchestration which matched our evolving needs.

4.5/5

“Good Multi-Channel Support, Occasionally Channel Gaps”

I like having most channels in one tool so I can coordinate messaging. But when I attempted some local WhatsApp integrations, I faced restrictions or had to fall back to external tools.

Pros : I can run campaigns over email, SMS, push, web, social — useful unified coverage.

Cons : Some channels (e.g. WhatsApp, in certain markets) have limitations in messaging templates or compliance nuances.

Switched from : MoEngage

Reason to switch : I switched because earlier suites lacked some of the channels or had fragmented user profiles. Resulticks gave more unified multi-channel coverage, albeit with some edge cases needing custom work.

4.3/5

“Deep Analytics & Attribution, But Data Integration Complexity”

I love that I can trace a sale back through multiple channels, see which touchpoints drove conversions, and improve budget allocation. But getting our internal CRMs or custom events flowing into Resulticks took time.

Pros : The analytics, attribution modeling, multi-touch attribution, and customer journey visualization are powerful features.

Cons : Integrating external data sources (legacy systems, APIs) took custom mapping and effort; some connectors weren’t plug-and-play.

Switched from : Adobe Experience Cloud

Reason to switch : I moved from Adobe solutions because they required expensive licensing and overhead. Resulticks gave me analytics + orchestration under one roof, if I invested in integration.

4.3/5

“Continuous Releases & Feature Enhancements”

Over time, I’ve seen Resulticks add modules, improve UI, expand connectors. That gives me confidence the product will stay relevant. Occasionally, something breaks or needs adjustment after an update, but generally the upgrades are worth it.

Pros : Resulticks regularly releases updates and new modules. In user reviews, people mention frequent enhancements and roadmap transparency.

Cons : Sometimes new features come with minor bugs or require reconfiguration of existing flows.

Switched from : Webtrends

Reason to switch : I left a stable but stagnant tool because I wanted continuous innovation. Resulticks’ pace of feature additions and improvements made me feel like I’m investing in future capability.

4.3/5

“Excellent Real-Time Personalization, Minor Latency Occasional”

We use Resulticks to change banners, push offers, or adjust messaging in real time based on what users do. It increased engagement and conversions. Occasionally during peak hours I saw small lags, but acceptable.

Pros : Real-time personalization features allow modifying content or offers based on live user behavior.

Cons : Occasionally, under heavy traffic, there's some latency in campaign delivery or trigger activation.

Switched from : Campayn

Reason to switch : I switched because those alternatives were expensive or lacked some realtime flexibility. Resulticks gave more real-time control with lower cost for our scale.

4.2/5

“Flexible Campaign Workflow Builder, Slight UI Learning Curve”

When building multistep campaigns (e.g. welcome ? funnel ? reengagement), I can visually map flows and adjust logic. It’s a great tool once you learn where everything is.

Pros : The workflow builder (drag-and-drop, trigger + condition + action) is flexible and powerful.

Cons : The UI occasionally feels cluttered; for more complex flows, the canvas can become dense.

Switched from : Ibm Marketing Operations

Reason to switch : I switched from IBM because its workflows were less intuitive. Resulticks’ visual canvas helped me build flows faster, though at first I stumbled over interface details.