UserTesting Reviews & Ratings

4.7/5

“Flexible Work, but Screening Can Be Tough”

UserTesting allows me to work on my schedule, which is great. However, I often get disqualified during the screening process, which can be frustrating.

Pros : I can do tests whenever I have free time, which is convenient.

Cons : The screening process is strict, and I often don't qualify for tests.

Switched from : Userfeel

Reason to switch : I was looking for a platform with a more lenient screening process.

4.7/5

“User-Friendly Interface, but Limited Support”

I find UserTesting's interface user-friendly, making it easy to take tests. However, when I encounter problems, getting help from support takes too long.

Pros : The website is easy to navigate, and instructions are clear.

Cons : Customer support is slow to respond when issues arise.

Switched from : Loop11

Reason to switch : I was looking for a platform with more responsive customer support.

4.6/5

“Good Payouts, but Long Approval Times”

I like that UserTesting pays well for each test, but waiting for approval takes too long. Sometimes I wait over a week to know if I did well.

Pros : The pay per test is decent, and the tasks are straightforward.

Cons : It takes a long time to get feedback and approval for completed tests.

Switched from : Userbrain

Reason to switch : I wanted faster feedback and approval times.

4.6/5

“Good for Experience, but Not for Income”

UserTesting has helped me understand how user testing works. It's educational, but I can't depend on it for earning extra cash.

Pros : It's a great way to learn about user testing and gain experience.

Cons : Not enough tests to make significant money.

Switched from : Testbirds

Reason to switch : I was looking for a platform with more consistent testing opportunities.

4.5/5

“Helpful Support, but Limited Tests”

Whenever I have questions, UserTesting's support team is there to help. But I don't get enough tests to make it worthwhile as a consistent side job.

Pros : Customer support responds quickly and is helpful.

Cons : There aren't many tests available, so I can't rely on it for steady income.

Switched from : Userlytics

Reason to switch : I was looking for a platform with more frequent testing opportunities.

4.5/5

“Flexible Schedule, but Low Earnings”

I like that I can choose when to take tests on UserTesting. However, since there aren't many tests, I don't make a lot of money from it.

Pros : I can do tests whenever I have free time, which is convenient.

Cons : The number of tests is low, so I don't earn much.

Switched from : Respondent

Reason to switch : I wanted a platform that offers higher-paying opportunities.

4.5/5

“Pays on Time, but Rare Opportunities”

I appreciate that UserTesting pays quickly after completing a test. Unfortunately, there aren't enough tests available to make it a reliable source of income.

Pros : When I complete a test, I get paid promptly.

Cons : Tests are infrequent, so I can't count on it for regular income.

Switched from : IntelliZoom

Reason to switch : I wanted a platform with more consistent testing opportunities.

4.5/5

“Great Learning Experience, but Not for Steady Income”

UserTesting has helped me understand how user testing works. It's educational, but I can't depend on it for earning extra cash.

Pros : It's a great way to learn about user testing and gain experience.

Cons : Not enough tests to make significant money.

Switched from : Validately

Reason to switch : I was looking for more consistent testing opportunities.

4.3/5

“Great for Extra Cash, but Tests Are Limited”

I started using UserTesting to make some extra money. The platform is user-friendly, and the tasks are interesting. However, I don't get tests regularly, which makes it challenging to earn consistently.

Pros : UserTesting is easy to use, and the pay per test is decent.

Cons : Tests are not always available, so it's hard to rely on it for steady income.

Switched from : Trymata

Reason to switch : I wanted a platform with more frequent testing opportunities.

4.2/5

“Interesting Tasks, but Technical Issues”

I enjoy doing the tests on UserTesting because they challenge me. However, the software used to record my screen often has problems, which is frustrating.

Pros : The tasks are engaging and make me think critically.

Cons : Sometimes the recording software crashes or doesn't work properly.

Switched from : PlaybookUX

Reason to switch : I wanted a more stable platform without technical glitches.