The relationware CRM Applications Suite for manufacturing offers a ‘force multiplier’ to build life time customer relationships. It enables organizations to take well informed decisions, improve sales effectiveness and provide superior customer service resulting in value added profitable customer relationships. It integrates all customer-facing business processes to effectively manage customer relationships from prospect to profit. The solution facilitates efficient management of end-to-end operations with Sales Force Automation and Service Management toolsets available as a single package. The software focuses on mission critical tasks and helps businesses grow without worrying about computing power with minimal CapEx requirement. Relationware CRM- Manufacturing enables businesses to gain competitive advantage and simplify internal operations effortlessly.
Relationware CRM – Manufacturing is one stop shop for entire Sales Force Automation and Service Management operations in a manufacturing business. The cloud based application also supports widely used mobile devices thereby allowing the Relationware CRM access from anywhere anytime. The relationware CRM Applications Suite is powered by highly scalable open source technology architecture based on Linux / Java /MySQL. It is delivered as a SAAS (Software-As-A-Service) through a W3C compliant web browser or an Android App to run it. Salient features of Relationware CRM – Manufacturing include:
Sales Force Automation: This module is specially designed to help the sales teamwork without limits and accessible from any location with a web browser or android smart phone. A console presenting all the required information including graphical analyses, intuitive UI and simple work tools make it easy for users to get started fast, with little training. Its impressive features facilitate effective opportunity management, product configurator, quotation generation and approval workflow, target management and expense management from within a single platform.
Service Management: This module has been exclusively developed designed to help the service team provide superior service to the customer at the lowest cost per resource and accessible from any location with a web browser or android smart phone. An intuitive console containing vital information allows users to fasten all service operations efficiently with not-so extensive training. The impeccable module helps in flawless installations & warranty management, view actual configuration of selected machine in service call, create and manage service calls, material indenting and status tracking, AMC management, and expense management.
About The Company
Ravish Systems serves the Information Technology arena with a primary focus on open source technologies to deliver high value products and bespoke software solutions to valued customers. It encompasses three specialised products delivered on the SAAS platform and numerous high quality bespoke solutions delivered to demanding and discerning customers. Using appropriate open source technologies and the very best Project Management techniques, Ravish Systems offers high value for money to its customers across the entire gamut of critical business applications. The primary principle of the team is to focus on products and niche bespoke application development. A result of which is a tight knight team with a mix of veterans and green horns that deliver value using time tested methodology and prebuilt code libraries.