Gokaldas Exports: Going From Ordinary to Extraordinary with Advanced Mailing Solution

Gokaldas Exports: Going From Ordinary to Extraordinary with Advanced Mailing Solution-feature image
August 3, 2023 3 Min read

In today’s world, it is imperative for all types and sizes of organizations to have a dependable and safe email system. Recently, a client approached us with their apprehension about the security and reliability of their email. Here is how we assisted them.

About the Client

A Bangalore based Exports Company, Gokaldas Exports Ltd. was looking for an advanced mailing solution to get over persistent data security issues. While the company is expanding in terms of employees and clients, they were continuing with the old-timer mailing solution.

The Major Client Concerns

Employees at Gokaldas Exports were using ‘Rediff’ as their existing solution. The main challenges they were facing were related to mailbox storage, fishing & spam emails, and data security. A single data security lapse can cause a major dent in the brand’s reputation, as they associate with big brands like Adidas, Super Dry, Forever 21, etc.

Inefficient communication capabilities had become a major concern for them as it was hindering their productivity. Further, there were concerns about the wastage of IT time and budget due to frequent downtime. What else? Let’s figure it out.

Phishing & Spamming

Most of the cyber-attacks start with spear phishing as they can easily bypass email filters.

The filters designed to stop them often cannot distinguish phishing emails. An ordinary email messaging system was not enough for the IT team at Gokaldas Exports to keep phishing and spamming threats at bay.

Data Security Issues

The lack of encryption in the emails exposed confidential data to the malicious intentions of hackers. While both internal and external information is being transmitted, non-encrypted emails can always be misused by someone.

Less Cloud Storage

They were experiencing limited cloud storage with their existing email solution. As the business is growing in terms of clients and data, scalable storage capacity became the need of the hour. Additionally, email maintenance and downtime were also their major concerns.

Support Challenges

Their existing email solutions provider provided limited support. While the client was looking for an email solution provider who can offer them higher flexibility in terms of plans and support.

What’s The Solution?

After staying loyal to one of the oldest mailing solutions, the decision makers at Gokaldas Exports were more inclined towards adopting the benefits of next-generation email services. Moreover, they have more than a thousand employees functioning from their Bangalore office who were witnessing frequent phishing emails, spamming issues, and more.

In addition, our team of technology experts reached out to the client and presented a proof of concept right in their office. We distinguished ourselves as one of the rare Microsoft partners who took the initiative to understand the client’s challenges and provided a tailored email solution that met their collaboration needs.

Considering their business pain points and communication hassles with the traditional mailing process, we offered them mailing solutions for Microsoft. They bought a mailing solution (Office 365 & Exchange Plan) for 1200 users and enjoy benefits like:

  • Enterprise-level data security
  • Complete scalability
  • Email, contacts, or calendars are easily accessible
  • The solution is always updated for security & features
  • Exchange archiving & large email boxes
  • Data loss prevention capabilities

Their employees wholeheartedly welcomed this cloud email solution as they delighted in having a standardized and automated mailing functionality.

With this emailing solution, employees at Gokaldas Exports can stay connected with secure and reliable email access. Moreover, their data is protected and can be managed with virtually any device. This has helped them focus more on projects and productivity and stay ahead of their competition.

Written by Kalpana Arya

Kalpana’s tech writing journey began in 2017 with Techjockey, and she truly belongs here! If she was not a technical content writer, she would have been a coder. Technical writing, especially for business software, is her passion, and she enjoys every bit of it. From addressing the pain... Read more

Still Have a Question in Mind?

Get answered by real users or software experts

Talk To Tech Expert