LEDSAK is one of the top IT solutions company catering to thousands of customers across the country. The company's award-winning I... Read More
Highly Recommended
Overall Score
Pros
“Since implementing Ledsak, we’ve seen a noticeable improvement in how our team handles consultations, follow-ups, and repeat visits.
1. The interface is clean and easy to understand—even for staff who aren’t tech-savvy.
2. Custom pipelines allow us to manage each patient step-by-step—from inquiry to dermatologist consultation, treatment, and post-care follow-ups.
3. Automated reminders for treatment sessions (like laser procedures, facials, or follow-up visits) have helped ensure zero missed appointments.
4. WhatsApp integration has made communication faster and more professional.
5. Multi-location support allows us to manage everything under one system while giving the right access to individual branches.
Overall, this has improved operational efficiency, conversion rates, and patient experience across all our clinic locations.”
Vishakha Singh - Nov 27, 2025
“User-friendly interface, Faster data access & visibility, Workflow automation & consistency, better collaboration across teams, Clean design & minimal clutter.”
Sakshi Lakra - Dec 6, 2025
“Automates lead capture from WhatsApp, Facebook Ads, Google Ads, and forms, reducing response time by up to 99% and preventing lead leakage.”
Varsha Gupta - Dec 5, 2025
Cons
“Integration options are growing, but we would still love to see more direct compatibility with dermatology EMRs and before-after photo tools.”
Vishakha Singh - Nov 27, 2025
“A CRM only works if people use it properly — if leads aren’t logged, follow-ups aren’t updated, or data isn’t maintained cleanly, the system’s usefulness drops significantly”
Sakshi Lakra - Dec 6, 2025
“Newer platform with fewer long-term user reviews, suggesting reliance on ongoing updates for scalability.”
Varsha Gupta - Dec 5, 2025
LEDSAK is one of the top IT solutions company catering to thousands of customers across the country. The company's award-winning IT solutions are empowering Indian businesses and fueling their growth. Further, LEDSAK customer care service is prompt, and its team is always available to address the issues of end-users.
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