LEDSAK Reviews & Ratings

5/5

“Simple CRM That Helps Me Manage Clinic Enquiries”

I use LEDSAK mainly to manage enquiries and follow-ups for the clinic. We get enquiries for different skin and hair treatments, so I need to check details and follow up with people at different times. The dashboard is easy for me to understand, and I can quickly see which enquiries need my attention. I also like being able to check the previous activity before contacting someone again. Overall, it has made my daily lead management more convenient.

Pros : The dashboard is clear, lead details are easy to access, and I can keep track of my follow-ups without using separate notes. I also find the activity history useful when I need to remember what was discussed earlier.

Cons : I haven't experienced any major issues with LEDSAK so far. I’m still exploring some of the features.

Reason to switch : LEDSAK helps me keep track of patient enquiries, follow-ups, and previous communication in one place. I can quickly check the status of an enquiry and know what needs to be done next, which makes my daily work easier and more organized.

5/5

“Simple CRM for Managing Online Leads and Sales”

I use LEDSAK to manage leads and follow-ups for our online business. We get enquiries from different sources, and it was becoming difficult for me to keep track of every lead manually. With LEDSAK, I can check the lead details, update the status, and see which enquiries still need attention. The dashboard is also easy to understand, which makes it comfortable for me to use regularly.

Pros : I like the simple dashboard and the way I can keep lead details and follow-up activities together. It helps me stay organized when there are multiple enquiries to handle.

Cons : I haven't faced any major issues so far. I’m still exploring some of the features to understand how they can fit into my regular sales work.

Reason to switch : LEDSAK helps me track online enquiries from the initial contact until the follow-up stage. I can see the status of each lead and know which ones need attention. This saves me from maintaining separate lists and makes it easier for me to manage my daily sales follow-ups.

5/5

“Helps Me Stay on Top of Daily Clinic Follow-Ups”

I use LEDSAK mainly to keep track of enquiries and follow-ups at the clinic. Since we receive enquiries for different treatments, it helps me see the details of each lead and check what needs to be followed up. I also find the dashboard easy to understand, which makes it easier for me to use the CRM during a busy day.

Pros : The dashboard is clear and I can find lead information without spending much time searching. I also like being able to check previous activities before following up.

Cons : I haven't experienced any major issues with LEDSAK so far. I’m still exploring some of the features.

Reason to switch : It helps me keep my enquiries and follow-ups organized. I can check the status of a lead, see the previous activity, and know what I need to do next. This makes my daily follow-up work easier and more manageable.

4.7/5

“Ledsak Sales CRM: A Game-Changer for Healthcare”

User-friendly, automation-driven, reliable, healthcare-focused. We chose Ledsak Sales CRM because it delivers the right balance of simplicity, smart automation, and industry-specific features tailored for healthcare. It supports our workflow without unnecessary complexity, making it a practical and effective choice for clinics and healthcare providers.

Pros : Ledsak has been incredibly impactful for our healthcare business. Its clean, intuitive interface makes it easy for our team to manage patient inquiries, follow-ups, and appointments without confusion. The customizable pipelines help us track every stage—from initial enquiry to consultation—while the automation workflows ensure that no lead or patient request slips through the cracks. The built-in communication tools and smart reminders have noticeably improved our response time and patient engagement.

Cons : Third-party integration options are still growing and could be expanded further.

Reason to switch : We chose Ledsak because it delivers the right balance of simplicity, smart automation, and industry-specific features tailored for healthcare. It supports our workflow without unnecessary complexity, making it a practical and effective choice for clinics and healthcare providers.

4.7/5

“A Helpful CRM for Keeping Our NGO Activities Organized”

We started using LEDSAK to bring more structure to the way we manage inquiries and follow-ups. For our NGO , where our work involves coordinating with different people and managing ongoing activities, having information organized in one place is useful. LEDSAK gives our team better visibility of leads, follow-up activities and their current status. We also find the centralized dashboard helpful for checking what needs attention without depending completely on separate spreadsheets or manual tracking. Overall, it has helped make our day-to-day coordination more organized, although we are still exploring some of its features.

Pros : LEDSAK keeps lead information and follow-ups organized in one place. Its easy-to-understand pipeline and centralized dashboard help the team track inquiries, monitor follow-ups, and reduce dependence on spreadsheets.

Cons : There are several features, so it takes some time to understand the platform fully. We are still exploring some of the available options and learning which features fit our NGO workflow best. The initial setup could be a little easier for new users.

Switched from : Zoho CRM

Reason to switch : I have chooses ledsak for better management as it alters leads and shows in organised manner

4.7/5

“Lead and Client Follow-Up Process More Organized”

LEDSAK has helped us organize leads, client enquiries, and follow-ups more efficiently. The dashboard is easy to understand, while the lead pipeline provides a clear view of each prospect's status. After the initial setup, it has made our daily lead management and follow-up process more structured.

Pros : LEDSAK provides a centralized platform for managing leads, contacts, and client conversations. Its clear pipeline helps teams track enquiry status and manage follow-ups more systematically.

Cons : The initial setup can take some time, especially when configuring lead stages and team workflows. New users may also need some guidance to become familiar with the available features.

Switched from : Salestack CRM

Reason to switch : I switched to ledsak because it offered a simpler workflow for managing leads, follow ups , and client information in one place.

4.7/5

“A Simple CRM That Helps Keep Our Clinic Enquiries Organized”

My experience with LEDSAK has been positive so far. Its simple dashboard makes it easy to manage clinic enquiries, client details, and follow-ups without switching between multiple tools. Overall, it has made our daily workflow more structured and helped us stay on top of pending follow-ups.

Pros : LEDSAK is easy to navigate and helps keep enquiries, client information, and follow-ups organized in one place. Its dashboard provides a clear view of daily activities and pending tasks.

Cons : Some features take a little time to understand initially, but the overall workflow becomes easier with regular use.

4.7/5

“Easy-to-Use CRM for Managing IVF Enquiries”

LEDSAK has made it easier to manage IVF clinic enquiries and follow-ups in one place. The clear dashboard and activity history help me quickly identify pending tasks and review previous communication. Overall, it keeps enquiry management simple during busy days.

Pros : LEDSAK offers a simple dashboard, easy access to lead details, and useful follow-up tracking. Its activity history also helps keep previous communications organized for better enquiry management.

Cons : I haven't faced any major issues with LEDSAK so far, though I am still exploring some of its features.

Reason to switch : LEDSAK helps me manage patient enquiries, follow-ups, and lead updates in one place. I can quickly check the status of an enquiry and see what action is pending. This helps me stay on top of follow-ups and manage my daily work more efficiently.

4.5/5

“Ledsak Helped Us Manage Leads Across Multiple Dermatology Branches”

We run a multi-location dermatology clinic chain, and managing patient journeys, follow-ups, and treatment cycles across branches used to be a challenge. After switching to Ledsak Sales CRM, things became much more streamlined. The platform is user-friendly, automation-focused, and clearly built with healthcare operations in mind. Our team adapted quickly because the system is simple yet powerful—without unnecessary complications.

Pros : Since implementing Ledsak, we’ve seen a noticeable improvement in how our team handles consultations, follow-ups, and repeat visits. 1. The interface is clean and easy to understand—even for staff who aren’t tech-savvy. 2. Custom pipelines allow us to manage each patient step-by-step—from inquiry to dermatologist consultation, treatment, and post-care follow-ups. 3. Automated reminders for treatment sessions (like laser procedures, facials, or follow-up visits) have helped ensure zero missed appointments. 4. WhatsApp integration has made communication faster and more professional. 5. Multi-location support allows us to manage everything under one system while giving the right access to individual branches. Overall, this has improved operational efficiency, conversion rates, and patient experience across all our clinic locations.

Cons : Integration options are growing, but we would still love to see more direct compatibility with dermatology EMRs and before-after photo tools.

Switched from : Freshsales CRM

4.5/5

“It's easy to use and comes in value for money.”

Centralized & organized workflow — You get a single platform to manage leads, sales pipelines, team assignments, communication history — so everything’s in one place (no juggling between spreadsheets, WhatsApp, e-mail etc.).

Pros : CRM-wide risks remain: data quality, maintenance & operational overhead — As with any CRM system, the usefulness depends heavily on how accurately and consistently data is fed in. Poor data entry or inconsistent use can limit effectiveness.

Cons : Less awareness – Not many detailed reviews or professional guidance available, so people are unsure before buying.

Switched from : Telecrm

Reason to switch : I recently purchased from Ledsak and I’m extremely impressed. The product quality is excellent, the pricing is reasonable, and the customer service is quick and supportive. Delivery was on time and th