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Brand : Pepper Cloud
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Save upto 18%, Get GST Invoice on your business purchase | 
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
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Customer Data Management (CDM)
Contact Management Organise and track all customer details and communication history in one central, unified platform. Account Management Track interactions and manage data for client accounts to boost productivity and long-term customer value. Customer Profiles Build detailed 360-degree profiles including order history, preferences, and interaction logs. Contact Segmentation Group contacts by behavior, source, or intent to run highly targeted and relevant marketing campaigns. Activity History Maintain a complete log of calls, emails, messages, and meetings associated with every lead and contact. Lead Management
Lead Generation Capture high-intent leads via customisable web forms, social media, and automated incoming message tracking. Lead Nurturing Build relationships with prospects through automated follow-ups, email drips, and personalised WhatsApp sequences. Lead Tracking Monitor lead journeys from initial capture through various channels like WhatsApp, web, and social media. Lead Qualification Score and qualify leads using frameworks like BANT or MEDDIC to prioritise sales efforts effectively. Lead Assignment Auto-assign leads to the right team members using methods like Round Robin or expertise-based routing. Lead Prioritization Rank leads based on engagement scores and AI insights to focus on high-intent prospects. Sales Pipeline Management
Territory Management Assign and manage sales teams or prospects based on specific geographic regions or defined industries. Order Management Streamline order-to-cash processes, track delivery status, and integrate with e-commerce platforms like Shopify. Opportunity Management Visualise and manage the sales pipeline to qualify and track deals from initial pursuit to closing. Task Management Create, assign, and track sales tasks and reminders to ensure no follow-up or meeting is missed. Deal Management Manage every stage of a sale by tracking deal health, age, and progress through customisable pipelines. Deal Rotting Identify stagnant deals by setting age limits and receiving alerts before opportunities are lost. Quote & Proposal Management Generate and manage professional quotations and pricing structures directly within the sales pipeline. Collaboration and Communication
Internal Communication Facilitate team collaboration through shared chat access, mentions in activities, and role-based data sharing. Document Sharing & File Storage Store and share documents securely through integrations with Google Drive and OneDrive. Built-in Dialer Initiate calls directly from the CRM using integrations with cloud telephony providers like Aircall. Activity Logging Automatically log chat transcripts, emails, and calls to maintain a clean record of all interactions. Bulk Email and SMS Reach multiple customers simultaneously using broadcast lists for announcements and promotions. Call Tracking and Recording Log call details and insights when integrated with supported VOIP and communication tools. Integrations
API Access Customise and connect various business applications using the platform’s available Application Programming Interface. Calendar Integration Sync with Google Calendar and Outlook to book meetings and manage schedules directly from the CRM. Third Party Integrations Seamlessly connect with tools like WhatsApp, Gmail, Zoom, Aircall, and over 1,000 apps via Zapier. Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support. Email Marketing Tools Launch campaigns, track email opens, and automate sequences using built-in or integrated marketing tools. Workflow Automation and Management
Workflow Automation Automate repetitive tasks using event or time-based triggers to improve team efficiency and reduce errors. Task Automation Automatically create and assign tasks to team members based on lead movements or specific triggers. Lead Capture Automation Instantly capture leads from WhatsApp, Facebook, and web forms without manual data entry. Customizable Workflows Design bespoke automation flows with specific triggers, conditions, and branches tailored to your business. Auto Qualify Leads Use AI-driven models to automatically score and route leads based on user behavior and firmographics. Security & Compliance
Audit Logs Monitor system logins and user actions to ensure transparency and security across the organization. Data Encryption Protect sensitive information using state-of-the-art encryption during transit and while at rest. Role-Based Access Control (RBAC) Manage data visibility and permissions by assigning specific roles and hierarchies to users. Audit Trails Provide a history of data changes and user logins for security compliance and operational transparency. Backup & Disaster Recovery Schedule automatic or manual external backups of CRM records to ensure data safety and recovery. GDPR and CCPA Compliance Adheres to global data protection standards including GDPR, CCPA, and PDPA guidelines. IP Whitelisting Prevents unauthorized access from unknown or unsecure locations. AI Capabilities
Predictive Analytics Leverage AI to forecast customer behaviour, trends, and identify high-potential leads for campaign optimisation. Chatbots Use no-code AI chatbots (AssistAI) to handle common queries, qualify leads, and provide 24/7 support. Lead and Deal Scoring Assign points to leads and deals based on engagement level and probability of conversion. Analytics and Reporting
Sales Forecasting Predict future revenue by assigning winning probabilities to deals at different pipeline stages. Custom Dashboards Create visual reports and tailored dashboards to gain real-time insights into sales and team performance. Sales Funnel Analysis Track conversion rates across various funnel stages to identify and rectify friction areas. Conversion Reports Generate detailed reports on lead-to-deal conversion rates and overall marketing ROI. Activity Overview Reports Access comprehensive insights into team activities, task completion, and communication volume. Sales Performance Tracking Monitor sales targets, individual rep productivity, and overall revenue growth through dashboards. Forecasting & Trends Analyse historical data and current pipeline health to project future sales trends and revenue. Customizable Pipeline Views Toggle between List, Kanban, and Forecast views to manage your sales process effectively. Alerts & Notifications
Event-Triggered Notifications Receive instant alerts when specific events occur, such as lead creation or deal status updates. Custom Workflow Alerts Send automated internal or external notifications based on custom-defined workflow rules. System Errors/Failures Track failed workflows and system interactions within the automation history tab for troubleshooting. Customer Interaction Alerts Get notified instantly when a customer interacts via WhatsApp, email, or other connected channels. Workflow Trigger Alerts Trigger specific alerts to team members when leads hit key milestones in the automation flow. SLA Violations Monitor response times and automatically escalate support tickets that breach Service Level Agreements. Lead Activity Alerts Notify sales reps about lead actions like form submissions or engagement with marketing messages. | Brand Name | Pepper Cloud |
| Information | Pepper Cloud is a Singapore based SAAS Company, which offers CRM solutions for small and middle scale companies across multiple industries. |
| Founded Year | 2017 |
| Director/Founders | Darshan Santani |
| Company Size | 1-100 Employees |
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