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BOSSDesk VS SapphireIMS

Let’s have a side-by-side comparison of BOSSDesk vs SapphireIMS to find out which one is better. This software comparison between BOSSDesk and SapphireIMS is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether BOSSDesk or SapphireIMS fits your business.

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Pricing

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Price Plans

$ 29

Essentials-[Billed Annually]

$ 49

Professional-[Billed Annually]

$ 69

Enterprise-[Billed Annually]

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Ratings

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Overall ratings

4.3

5 Ratings & 0 Reviews

80% Likelihood to Recommend

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Reviews

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Verified customer reviews

Rating

Angelica Valdez Nov 30, -0001

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nidhi munjal Nov 30, -0001

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgManufacturing
  • imgHealthcare
  • imgITES
  • imgFinancial Institutions

We provide the best software solution for your business needs

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Features

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Product features

  • checked Incident Management
  • checked Multi Channel Support
  • checked Active Directory Integration
  • checked Service Request Fulfillment
  • checked Role-Based Access Control (RBAC)
  • checked Custom Reporting
  • checked Ticket Management
  • checked Mobile Access
  • checked SLA Management
  • checked Workflow Automation
  • checked Self Service Portal
  • checked Configuration Management
  • checked Asset Management
  • checked Problem Management
  • checked Change Management
  • checked Service Catalog Management
  • checked Custom Dashboards
  • checked Incident Management
  • checked Surveys
  • checked Remote Control
  • checked Escalation Management
  • checked Patch Management
  • checked Knowledge Management
  • checked Self Service Portal
  • checked Asset Lifecycle Management
  • checked Configuration Management
  • checked Service Level Management
  • checked Service Catalog Management
  • checked Change Management
  • checked Problem Management
  • checked Ticket Management

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Top Alternative Products

Freshservice

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ManageEngine ServiceDesk Plus

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Freshservice

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HaloITSM

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TeamDynamix

TeamDynamix


See all SapphireIMS alternatives img

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Similar Comparison

BOSSDesk vs SapphireIMS Comparison FAQs

Software questions,
answered

While BOSSDesk offers customized features, SapphireIMS has diverse modules. Select between BOSSDesk or SapphireIMS as per your business needs.

Both these products offer similar features but with a different approach. While BOSSDesk emphasizes on user experiences, SapphireIMS focuses on functionalities.

It all depends on the functionalities that you prefer. While BOSSDesk offers add-ons along with essential features, SapphireIMS emphasizes on customization.

No, the difference between BOSSDesk and SapphireIMS lies in terms of features and functionalities. While BOSSDesk can be customized as per the user’s needs, SapphireIMS addresses the diverse audience.

It depends upon your business requirement. Both BOSSDesk and SapphireIMS provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While BOSSDesk is customizable, BOSSDesk offers comprehensive modules.

A Quick Comparison Between BOSSDesk vs SapphireIMS

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of BOSSDesk vs SapphireIMS In terms of Features
  • Comparison Between BOSSDesk and SapphireIMS In terms of Deployment Type
  • BOSSDesk or SapphireIMS: Which Is Ideal for Your Industry
  • Which Is Better? - BOSSDesk or SapphireIMS

Comparison of BOSSDesk vs SapphireIMS In terms of Features

BOSSDesk includes features like Incident Management, Multi Channel Support, Active Directory Integration and Service Desk (ITIL/ITSM). SapphireIMS is known for functionalities like Incident Management, Surveys, Remote Control and Escalation Management. When you compare BOSSDesk vs SapphireIMS, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between BOSSDesk and SapphireIMS In terms of Deployment Type

While BOSSDesk supports Web Based and On Premises deployment; SapphireIMS is suitable for Web Based deployment. While selecting between BOSSDesk and SapphireIMS, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

BOSSDesk or SapphireIMS: Which Is Ideal for Your Industry

BOSSDesk is ideal for industries like All Industries. For Manufacturing, Healthcare and ITES, SapphireIMS is a better choice. If you are confused between BOSSDesk or SapphireIMS, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - BOSSDesk or SapphireIMS

BOSSDesk and SapphireIMS can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare BOSSDesk and SapphireIMS during demo to decide which one is best for your business.

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