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Customer Thermometer VS Userback

Let’s have a side-by-side comparison of Customer Thermometer vs Userback to find out which one is better. This software comparison between Customer Thermometer and Userback is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Customer Thermometer or Userback fits your business.

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  • img 3 Ratings & 0 Reviews
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Pricing

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Price Plans

$ 29

Runner-[50 responses/month]

$ 49

Jumper-[200 responses/month]

$ 99

Flyer [500 responses/month]

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$ 9

Team

$ 19

Business

$ 29

Business Plus

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
  • img
  • img Free Trial
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  • img
  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 18%, Get GST Invoice on your business purchase

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img Save upto 18%, Get GST Invoice on your business purchase

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Ratings

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Overall ratings

4.2

3 Ratings & 0 Reviews

93% Likelihood to Recommend

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Reviews

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Verified customer reviews

Rating

Rubina Tufail Dec 15, 2024

Rating

Anil Kanase Nov 13, 2024

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Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Individual

Industries:

  • imgAll Industries
  • imgAll Industries

We provide the best software solution for your business needs

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Features

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Product features

  • checked Tablet Surveys or iOS App
  • checked Response Lock After Deadline
  • checked Email Creation
  • checked Timed Send Scheduling
  • checked HTML Embed Surveys
  • checked Track Closed Loop ‘Loop Landscape’
  • checked Multi User Access
  • checked Personalized Ribbon Reporting
  • checked Enterprise Grade Data and Security
  • checked SOAP or REST API
  • checked CSAT Drivers Reporting
  • checked NPS Reporting
  • checked CSAT and NPS Trend Analysis
  • checked Mobile Responsive Landing Pages
  • checked Real-Time Dashboards
  • checked Survey collection
  • checked Email forwarding
  • checked Feedback merge
  • checked Feedback moderation
  • checked Project Management
  • checked Third Party Integration
  • checked Session Replay
  • checked Screen annotation
  • checked User identification
  • checked Browser Extension
  • checked Feature portal
  • checked Automated routing

Specifications

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Deployment

  • img Web based
  • img On Premises
  • img Web based
  • img On Premises

Device Supported

  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet
  • img Desktop
  • img Mobile
  • img iPad
  • img Tablet

Supported Platforms

  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu
  • img Windows
  • img Mac OS
  • img Android
  • img iOS
  • img Linux
  • img Ubuntu

Languages support

  • imgEnglish
  • imgEnglish

Compliance Regulations:

  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA
  • img COPPA
  • img HIPAA
  • img CCPA
  • img CPRA
  • img ECPA

Alternatives

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Similar Comparison

Customer Thermometer vs Userback Comparison FAQs

Software questions,
answered

While Customer Thermometer offers customized features, Userback has diverse modules. Select between Customer Thermometer or Userback as per your business needs.

Both these products offer similar features but with a different approach. While Customer Thermometer emphasizes on user experiences, Userback focuses on functionalities.

It all depends on the functionalities that you prefer. While Customer Thermometer offers add-ons along with essential features, Userback emphasizes on customization.

No, the difference between Customer Thermometer and Userback lies in terms of features and functionalities. While Customer Thermometer can be customized as per the user’s needs, Userback addresses the diverse audience.

It depends upon your business requirement. Both Customer Thermometer and Userback provides standard features to cater diverse industry needs.

The difference lies in terms of the user interface and functionalities. While Customer Thermometer is customizable, Customer Thermometer offers comprehensive modules.

A Quick Comparison Between Customer Thermometer vs Userback

Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

  • Comparison of Customer Thermometer vs Userback In terms of Features
  • Comparison Between Customer Thermometer and Userback In terms of Deployment Type
  • Customer Thermometer or Userback: Which Is Ideal for Your Industry
  • Which Is Better? - Customer Thermometer or Userback

Comparison of Customer Thermometer vs Userback In terms of Features

Customer Thermometer includes features like Surveys, Deadline Management, Email Creation and Scheduling. Userback is known for functionalities like Surveys, Email Management, Emergency and Feedback Management. When you compare Customer Thermometer vs Userback, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Customer Thermometer and Userback In terms of Deployment Type

While Customer Thermometer supports Web Based deployment; Userback is suitable for Web Based deployment. While selecting between Customer Thermometer and Userback, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Customer Thermometer or Userback: Which Is Ideal for Your Industry

Customer Thermometer is ideal for industries like All Industries. For All Industries, Userback is a better choice. If you are confused between Customer Thermometer or Userback, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Customer Thermometer or Userback

Customer Thermometer and Userback can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Customer Thermometer and Userback during demo to decide which one is best for your business.

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