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  3. Faveo Helpdesk VS Ihelpdesk

Faveo Helpdesk VS Ihelpdesk

Let’s have a side-by-side comparison of Faveo Helpdesk vs Ihelpdesk to find out which one is better. This software comparison between Faveo Helpdesk and Ihelpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Faveo Helpdesk or Ihelpdesk fits your business.

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Faveo Helpdesk
Faveo Helpdesk

4.4

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Ihelpdesk
Ihelpdesk

4.2

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Faveo Helpdesk
Faveo Helpdesk

4.4

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Ihelpdesk
Ihelpdesk

4.2

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  • Reviews

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  • Specifications

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  • Recommended
  • img 3 Ratings & 3 Reviews
  • icon_desktop icon_ios icon_Android icon_mac
  • img 16 Ratings & 10 Reviews

  • Not Available

Pricing

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Price Plans

₹ 1530

HELPDESK

View Details img

Price on Request

Get customise plan according to your business requirement

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  • Techjockey Verified
  • Free Trial
  • Lifetime Plan
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  • img Free Trial
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  • img Free Trial
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Offers

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Available offers & discounts

img Save upto 28%, Get GST Invoice on your business purchase

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img Save upto 28%, Get GST Invoice on your business purchase

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Best deals by our expert on your business requirements

Ratings

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Overall ratings

4.4

3 Ratings & 3 Reviews

90% Likelihood to Recommend

See all Faveo Helpdesk reviews

4.2

16 Ratings & 10 Reviews

83% Likelihood to Recommend

See all Ihelpdesk reviews

Pros & Cons

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Pros

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Flexibility and support is great. Also, the integration with other tools is seam...Read more - Greg Nov 26, 2021

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After evaluating many helpdesk software providers we settled on Faveo Helpdesk....Read more - Pankti Joshi Nov 26, 2019

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Reliable ticketing system, easy to use. - Puneet Kumar Mar 17, 2025

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Straightforward and simple. - Vasudev Mar 03, 2025

Cons

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Multilingual feature is not complete yet. - Greg Nov 26, 2021

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We are using Faveo Helpdesk for so long, and as far we haven't come across to an...Read more - Pankti Joshi Nov 26, 2019

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Needs regular updates. - Puneet Kumar Mar 17, 2025

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Not as powerful as other helpdesk tools. - Vasudev Mar 03, 2025

Reviews

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Verified customer reviews

Development of new product

Greg Nov 26, 2021

Very supportive team and a good product at a great

Pankti Joshi Nov 26, 2019

See all Faveo Helpdesk reviews

Works Well but Needs More Updates

Puneet Kumar Mar 17, 2025

Decent for a Small Business

Vasudev Mar 03, 2025

See all Ihelpdesk reviews

Best Use for

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Business Size:

  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees
  • img Individual
  • img 2-50 Employees
  • img 51-250 Employees
  • img 250-500 Employees
  • img 500​-​1000 Employees
  • img More than 1000+ Employees

Business Type:

  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers
  • img Small Business
  • img Startups
  • img Medium Business
  • img Enterprise
  • img SMBs
  • img SMEs
  • img MSMBs
  • img MSMEs
  • img Freelancers

Industries:

  • imgAll Industries
  • img Industries

    • We provide the best software solution for your business needs

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    Features

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    Product features

    • checked Multilingual
    • checked Email Template
    • checked Ticket Merging
    • checked Ticket Rating
    • checked Help Topics
    • checked Canned Responses
    • checked Assign Tickets
    • checked Internal Notes

    Specifications

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    Deployment

    • img Web based
    • img On Premises
    • img Web based
    • img On Premises

    Device Supported

    • img Desktop
    • img Mobile
    • img iPad
    • img Tablet
    • img Desktop
    • img Mobile
    • img iPad
    • img Tablet

    Supported Platforms

    • img Windows
    • img Mac OS
    • img Android
    • img iOS
    • img Linux
    • img Ubuntu
    • img Windows
    • img Mac OS
    • img Android
    • img iOS
    • img Linux
    • img Ubuntu

    Languages support

    • imgEnglish
    • imgEnglish

    Alternatives

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    Top Alternative Products

    Freshdesk

    Freshdesk

    Support CRM

    Support CRM

    TxHelpDesk

    TxHelpDesk

    Stingo Helpdesk

    Stingo Helpdesk

    See all Faveo Helpdesk alternatives img
    Freshdesk

    Freshdesk

    Support CRM

    Support CRM

    TxHelpDesk

    TxHelpDesk

    Stingo Helpdesk

    Stingo Helpdesk

    See all Ihelpdesk alternatives img

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    Faveo Helpdesk vs Ihelpdesk Comparison FAQs

    Software questions,
    answered

    While Faveo Helpdesk offers customized features, Ihelpdesk has diverse modules. Select between Faveo Helpdesk or Ihelpdesk as per your business needs.

    Both these products offer similar features but with a different approach. While Faveo Helpdesk emphasizes on user experiences, Ihelpdesk focuses on functionalities.

    It all depends on the functionalities that you prefer. While Faveo Helpdesk offers add-ons along with essential features, Ihelpdesk emphasizes on customization.

    No, the difference between Faveo Helpdesk and Ihelpdesk lies in terms of features and functionalities. While Faveo Helpdesk can be customized as per the user’s needs, Ihelpdesk addresses the diverse audience.

    It depends upon your business requirement. Both Faveo Helpdesk and Ihelpdesk provides standard features to cater diverse industry needs.

    The difference lies in terms of the user interface and functionalities. While Faveo Helpdesk is customizable, Faveo Helpdesk offers comprehensive modules.

    A Quick Comparison Between Faveo Helpdesk vs Ihelpdesk

    Choosing any software for your organisation is a crucial decision. As a decision maker, you must ensure that the software you choose addresses the pain points of your teams and reaps maximum benefit for you.

    • Which Is Better? - Faveo Helpdesk or Ihelpdesk

    Which Is Better? - Faveo Helpdesk or Ihelpdesk

    Faveo Helpdesk and Ihelpdesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Faveo Helpdesk and Ihelpdesk during demo to decide which one is best for your business.

    Author: Techjockey Team

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