Hesk VS Zendesk VS Vision Helpdesk

Let’s have a side-by-side comparison of Hesk vs Zendesk vs Vision Helpdesk to find out which one is better. This software comparison between Hesk and Zendesk and Vision Helpdesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Hesk or Zendesk or Vision Helpdesk fits your business.

Comparison

Hesk

4.4

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Zendesk

4.5

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Vision Helpdesk

4.3

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Pricing

Price Plans

$ 50

Hesk Website License

$ 200

Hesk Advanced License

View Details

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

View Details

$ 12

Starter Help Desk

$ 20

Pro Help Desk

$ 24

Satellite Help Desk

+ 2 more plans

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Free Trial
Lifetime Plan

Free Trial

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Ratings

Overall ratings

4.4

5 Ratings & 0 Reviews

Features 4.4

Value for Money 4.5

Ease of Use 4.3

Customer Support 4.7

Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

4.3

12 Ratings & 9 Reviews

Features 4.1

Value for Money 4.4

Ease of Use 4.2

Customer Support 4.4

Likelihood to Recommend

See all Vision Helpdesk reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Great for managing tickets, integrates well with other tools. - 怡青薛 Mar 16, 2025

Reliable and efficient ticketing system. - Philip Manehoua Mar 04, 2025

Cons

Not Available

Currently no cons are available. Please check back later

Not Available

Currently no cons are available. Please check back later

Some minor bugs occasionally. - 怡青薛 Mar 16, 2025

Limited customization options. - Philip Manehoua Mar 04, 2025

Reviews

Verified customer reviews

Rating

Ashish lakhera Jan 12, 2025

Rating

Munib ul Rehman Nov 14, 2024

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

A Must-Have for Customer Support Teams

怡青薛 Mar 16, 2025

Good Software but Needs More Customization

Philip Manehoua Mar 04, 2025

See all Vision Helpdesk reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

Zendesk Reviews: Zendesk Services, Zendesk Pricing, Zendesk Pros And Cons

See all (2)

Not Available

Currently no reviews are available. Please check back later

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

All Industries

Features

Product features

Help Desk Management
Asset Management
AI Insights
Tickets Routing
Workflow Automation
AI Chatbot

Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps

Ticketing Help Desk
Reporting
Secure Help Desk
Self Service Customer Portal
Customer Support Survey
Multi Language Help Desk
Time Tracking
SLA Rules and Ticket Escalation
Help Desk Automation
Knowledgebase & Forums
Task Management
Gamification
Help Desk Ticket Billing
Blabby Collaboration
Multi Channel Help Desk
Apps and Integrations

Gallery

All Videos & Images

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

English

Alternatives

Top Alternative Products

Freshdesk

Support CRM

Zoho Desk

Spinso ServiceDesk

See all Hesk alternatives

Freshdesk

Support CRM

Zoho Desk

Spinso ServiceDesk

See all Zendesk alternatives

Freshdesk

Support CRM

Zoho Desk

Spinso ServiceDesk

See all Vision Helpdesk alternatives

Hesk VS Zendesk VS Vision Helpdesk

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