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Kustomer VS Proprofs Help Desk VS Zendesk

Let’s have a side-by-side comparison of Kustomer vs Proprofs Help Desk vs Zendesk to find out which one is better. This software comparison between Kustomer and Proprofs Help Desk and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Kustomer or Proprofs Help Desk or Zendesk fits your business.

Comparison

Kustomer

Kustomer

4.2

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Proprofs Help Desk

Proprofs Help Desk

4.1

Get Free Demo

Zendesk

Zendesk

4.5

Get Free Demo

Kustomer

4.2

Get Free Demo

Proprofs Help Desk

Proprofs Help Desk

4.1

Get Free Demo

Zendesk

4.5

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Quick View

Rating & Review
Platforms
Recommended

4 Ratings & 0 Reviews
92%

4 Ratings & 0 Reviews
92%

3 Ratings & 3 Reviews
86%

Pricing

Price Plans

$ 89

Enterprise

$ 139

Ultimate

$ 30

Team (2+ Users)

$ 25

Support Team

$ 69

Suite Team

$ 149

Suite Professional

Techjockey Verified
Free Trial
Lifetime Plan

Offers

Available offers & discounts

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Save upto 28%, Get GST Invoice on your business purchase

Buy Now & Pay Later, Check offer on payment page.

Get Exclusive Offer

Best deals by our expert on your business requirements

Ratings

Overall ratings

4.2

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4

Ease of Use 4.6

Customer Support 4.2

Likelihood to Recommend

4.1

4 Ratings & 0 Reviews

Features 4.2

Value for Money 4.2

Ease of Use 4.1

Customer Support 4

Likelihood to Recommend

4.5

3 Ratings & 3 Reviews

Features 4.5

Value for Money 4.8

Ease of Use 5

Customer Support 4

Likelihood to Recommend

See all Zendesk reviews

Pros & Cons

Pros

Not Available

Currently no pros are available. Please check back later

Not Available

Currently no pros are available. Please check back later

The platform is easy to access ,and provides agent monitoring with a smooth UI. ...Read more - Ankit patidar Jun 23, 2023

Reviews

Verified customer reviews

Rating

Enrique Beltranreyes Dec 15, 2024

Rating

Arman Mohd Khan Aug 24, 2024

Rating

Satish Chand Yadav Jan 03, 2025

Rating

Shrikanth Madhava Rao Dec 05, 2024

Overall good ticketing tool for all types bussiness.Monitoring ticket and email migration is fantastic,

Ankit patidar Jun 23, 2023

See all Zendesk reviews

Reviews with Video

Not Available

Currently no reviews are available. Please check back later

Not Available

Currently no reviews are available. Please check back later

Zendesk Reviews: Zendesk Services, Zendesk Pricing, Zendesk Pros And Cons

See all (2)

Best Use for

Business Size:

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Individual
2-50 Employees
51-250 Employees
250-500 Employees
500-1000 Employees
More than 1000+ Employees

Business Type:

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Small Business
Startups
Medium Business
Enterprise
SMBs
SMEs
MSMBs
MSMEs
Freelancers

Industries:

All Industries

All Industries

All Industries

We provide the best software solution for your business needs

Features

Product features

Customer Management
Self Service
Context Cards
Collaboration
Live Chat
Knowledge Base
Sentiment
Reporting & Analytics

Collaboration
Automation
Reporting & Analytics
Multi Channel Support
Customization
Ticket Management
Team Management
Customer Support
AI Help Desk

Analytics and Reporting
Multilingual Support
Skills Based Routing
SLA Management
Community Forums
Knowledge Base
Workflow Automation
Multi Channel Support
Ticketing System
Mobile apps

Gallery

All Videos & Images

See all (3)

See all (3)

See all (3)

Specifications

Deployment

Web based
On Premises

Web based
On Premises

Web based
On Premises

Device Supported

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Desktop
Mobile
iPad
Tablet

Supported Platforms

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Windows
Mac OS
Android
iOS
Linux
Ubuntu

Languages support

English

English

English

Alternatives

Top Alternative Products

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Kustomer alternatives

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Proprofs Help Desk alternatives

Freshdesk

Support CRM

Support CRM

Zoho Desk

Zoho Desk

Spinso ServiceDesk

Spinso ServiceDesk

See all Zendesk alternatives

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