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Osticket VS Servicenow

Let’s have a side-by-side comparison of Osticket vs Servicenow to find out which one is better. This software comparison between Osticket and Servicenow is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Osticket or Servicenow fits your business.

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Price On Request

Price On Request

  • industries All industries
  • industries All industries
  • chek Custom Fields
  • chek Advance Search
  • chek Custom Popup Window
  • chek Service Level Agreement
  • chek Multi Thread Support
  • chek Reporting & analytics
  • chek Service Management
  • chek Incident Management
  • chek Collaboration
  • chek Workflow designer

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4.5(3)
str1 4.3
str1 4.3
str1 4.7
str1 4.3

Likelihood to Recommend

95%

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pros-list-icon We haven't purchased our software yet but it will be one of their recommendations. Posted - Aug 07, 2018

cons_icon N/A Posted - Aug 07, 2018

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Osticket and Servicenow

Let’s have a detailed comparison of Osticket vs Servicenow to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Osticket or Servicenow fits your business.

Comparison of Osticket vs Servicenow In terms of Features

Osticket includes features like Custom Fields, Advance Search, Custom Popup Window and Service Level Agreement. Servicenow is known for functionalities like Reporting & analytics, Service Management, Incident Management and Collaboration. When you compare Osticket vs Servicenow, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Osticket and Servicenow In terms of Deployment Type

While Osticket supports Web Based deployment; Servicenow is suitable for Web Based deployment. While selecting between Osticket and Servicenow, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Osticket or Servicenow: Which Is Ideal for Your Industry

Osticket is ideal for industries like All Industries. For All Industries, Servicenow is a better choice. If you are confused between Osticket or Servicenow, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Osticket or Servicenow

Osticket and Servicenow can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Osticket and Servicenow during demo to decide which one is best for your business.

FAQs

While Osticket offers customized features, Servicenow has diverse modules. Select between Osticket or Servicenow as per your business needs.
Both these products offer similar features but with a different approach. While Osticket emphasizes on user experiences, Servicenow focuses on functionalities.
It all depends on the functionalities that you prefer. While Osticket offers add-ons along with essential features, Servicenow emphasizes on customization.
No, the difference between Osticket and Servicenow lies in terms of features and functionalities. While Osticket can be customized as per the user’s needs, Servicenow addresses the diverse audience.
It depends upon your business requirement. Both Osticket and Servicenow provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Osticket is customizable, Osticket offers comprehensive modules.

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