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Smartsupp VS Zendesk

Let’s have a side-by-side comparison of Smartsupp vs Zendesk to find out which one is better. This software comparison between Smartsupp and Zendesk is based on genuine user reviews. Compare software prices, features, support, ease of use, and user reviews to make the best choice between these, and decide whether Smartsupp or Zendesk fits your business.

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Price On Request

Starting at

$ 69.00 /Month

  • industries All industries
  • industries All industries
  • chek Track impact
  • chek Optimum Resources
  • chek Adjust Smartsupp for website
  • chek Chat with visitors on your smartphone
  • chek Supported platforms
  • chek Trigger
  • chek Mobile App
  • chek Chat Bot
  • chek Real Time Monitoring
  • chek History

Have you used Smartsupp before?
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4.7(1)
str1 5
str1 5
str1 5
str1 4

Likelihood to Recommend

70%

Have you used Smartsupp before?
Write a Review

pros-list-icon The platform is easy to access ,and provides agent monitoring with a smooth UI. Overall satisfied. Posted - Jun 23, 2023

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

Deployment

  • Web Based
  • On Premises

Device Supported

  • Desktop
  • Mobile
  • Tablet
  • iPad

Operating System

  • Ubuntu
  • Windows
  • iOS
  • Android
  • Mac OS
  • Windows(Phone)
  • Linux

A Quick Comparison Between Smartsupp and Zendesk

Let’s have a detailed comparison of Smartsupp vs Zendesk to find out which one is better. Let’s discover some of the essential factors that you must consider and decide whether Smartsupp or Zendesk fits your business.

Comparison of Smartsupp vs Zendesk In terms of Features

Smartsupp includes features like Track impact, Optimum Resources, Adjust Smartsupp for website and Chat with visitors on your smartphone. Zendesk is known for functionalities like Trigger, Mobile App, Chat Bot and Real Time Monitoring. When you compare Smartsupp vs Zendesk, look for scalability, customization, ease of use, customer support and other key factors. The one which suits your business needs is the best.

Comparison Between Smartsupp and Zendesk In terms of Deployment Type

While Smartsupp supports Web Based and On Premises deployment; Zendesk is suitable for Web Based deployment. While selecting between Smartsupp and Zendesk, figure out which one of the two is compatible with your devices. This will help in reducing the hassle after implementation.

Smartsupp or Zendesk: Which Is Ideal for Your Industry

Smartsupp is ideal for industries like All Industries. For All Industries, Zendesk is a better choice. If you are confused between Smartsupp or Zendesk, you can also check if the software has customizable modules for your industry. Industry-specific functionalities will ensure higher efficiency and ROI. However, do check for the hidden price, is any.

Which Is Better? - Smartsupp or Zendesk

Smartsupp and Zendesk can be used for different purposes and are well-suited for teams with specific needs. If you are looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options, then you must compare their specifications in detail at the time of demo. Compare Smartsupp and Zendesk during demo to decide which one is best for your business.

FAQs

While Smartsupp offers customized features, Zendesk has diverse modules. Select between Smartsupp or Zendesk as per your business needs.
Both these products offer similar features but with a different approach. While Smartsupp emphasizes on user experiences, Zendesk focuses on functionalities.
It all depends on the functionalities that you prefer. While Smartsupp offers add-ons along with essential features, Zendesk emphasizes on customization.
No, the difference between Smartsupp and Zendesk lies in terms of features and functionalities. While Smartsupp can be customized as per the user’s needs, Zendesk addresses the diverse audience.
It depends upon your business requirement. Both Smartsupp and Zendesk provides standard features to cater diverse industry needs.
The difference lies in terms of the user interface and functionalities. While Smartsupp is customizable, Smartsupp offers comprehensive modules.

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