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ACE CRM logo ACE CRM-dashboard ACE CRM-leads ACE CRM-sales
ACE CRM-dashboard
ACE CRM-leads
ACE CRM-sales

Starting at

₹ 1200

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ACE CRM Pricing & Plans

Standard
  • Up to 10 Users ( ?120/User/month )
  • Excel & Spreadsheet Import
  • Lead Tracking (Up to 1500)
  • Advanced Search & Filters
  • Task Assignment & Tracking
  • Opportunity Tracking
    • Users
    • Monthly
Starting at ₹ 1200
Premium
  • Up to 20 Users ( ?100/User/month )
  • Excel & Spreadsheet Import
  • Lead Tracking (Up to 3000)
  • Advanced Search & Filters
  • Task Assignment & Tracking
  • Opportunity Tracking
    • Users
    • Monthly
Starting at ₹ 2000

ACE CRM Features

Customer Data Management (CDM)

  • icon_check Contact Management Centralized storage of customer contact details with history, notes, and interaction tracking.
  • icon_check Account Management Manage customer accounts with ownership, activities, and complete relationship history.
  • icon_check Customer Profiles Unified customer profiles showing contact info, activities, and engagement history.
  • icon_check Contact Segmentation Segment contacts based on attributes, behavior, or engagement criteria.
  • icon_check Activity History Maintains a chronological record of all customer interactions and actions.

Sales Management

  • icon_check Lead Management Capture, track, and manage leads across stages to improve conversion efficiency.
  • icon_check Sales Forecasting Forecast sales performance using pipeline data and historical sales trends.
  • icon_check Deal Management Track deals through stages with values, probabilities, and closing timelines.
  • icon_check Sales Automation Automates repetitive sales tasks such as follow-ups, reminders, and updates.
  • icon_check Workflow Automation and Management Define automated workflows to streamline sales and follow-up processes.
  • icon_check Opportunity & Pipeline Management Visualize and manage sales pipeline stages and opportunity progress.
  • icon_check Quote Management Generate accurate, branded quotes and proposals to accelerate sales processes.
  • icon_check Order Management Track and manage orders from customers to ensure timely fulfillment and accurate billing.
  • icon_check Contract Management Managing contracts from their creation, execution, and performance tracking to their eventual termination.
  • icon_check Territory Management Assign, monitor, and optimize sales territories to improve regional sales efforts.

Marketing Automation

  • icon_check Email Marketing Send bulk and targeted emails with templates, tracking, and customer engagement insights.
  • icon_check Campaign Management Plan, execute, and monitor marketing campaigns with performance measurement tools.
  • icon_check Lead Nurturing Automate follow-ups and communications to guide leads through the sales funnel.
  • icon_check Customer Segmentation Group customers for targeted sales and marketing initiatives.
  • icon_check Event-Triggered Workflows Automatically trigger actions when predefined events occur.
  • icon_check Automated Campaigns Run automated marketing campaigns based on schedules or triggers.
  • icon_check Customer Journey Tracking Monitor and analyze the customer journey from awareness to purchase.

Data Sourcing / Integrations

  • icon_check Data Import/Export Import and export CRM data easily using standard file formats.
  • icon_check Calendar Integration Sync tasks, meetings, and follow-ups with integrated calendar tools.
  • icon_check Social Media Integration Manage social media accounts and track customer engagement directly within the CRM.
  • icon_check Email Marketing Tools Integration Connect CRM with email platforms like Mailchimp or SendGrid for seamless campaigns.
  • icon_check Marketing Tools Integration Integrate with marketing platforms (e.g., Google Ads, HubSpot) to enhance campaign effectiveness.
  • icon_check Third Party Integrations Connect CRM with a variety of third-party tools and services to enhance functionality.
  • icon_check API Access Customizable API for integrating with other business applications or extending CRM capabilities.
  • icon_check eCommerce Integrations Sync CRM with eCommerce platforms like Shopify, WooCommerce for a unified customer experience.
  • icon_check Interactive Voice Response (IVR) Integration Integrate CRM with IVR systems to manage customer calls and enhance support.

Collaboration Tools

  • icon_check Team Communication Enables internal notes, updates, and collaboration within the CRM system.
  • icon_check Task / Activity Management Create, assign, and track tasks and activities linked to leads and contacts.
  • icon_check Document Sharing & File Storage Upload, store, and share documents related to customers and deals.
  • icon_check Omnichannel Support & Engagement Provide consistent customer support across multiple channels, including email, chat, and social media.

Security & Compliance

  • icon_check Audit Trail Tracks user activities and system changes for accountability and compliance purposes.
  • icon_check Data Encryption Secures customer data using encryption to protect against unauthorized access.
  • icon_check Role-Based Access Control (RBAC) Restrict system access based on user roles and permissions.
  • icon_check Backup & Disaster Recovery Regular data backups and recovery mechanisms to prevent data loss.
  • icon_check GDPR & Data Privacy Supports data privacy controls aligned with GDPR-style compliance needs.

AI & Machine Learning

  • icon_check Lead Scoring Automatically rank leads based on predefined criteria and engagement levels.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.
  • icon_check Chatbots Automate customer interactions with AI-driven chatbots to assist or direct inquiries efficiently.

Reporting & Analytics

  • icon_check Real Time Analytics View live dashboards and metrics reflecting current sales and lead activity.
  • icon_check Campaign Performance Measure campaign effectiveness using response rates and engagement metrics.
  • icon_check Custom Dashboards Create personalized dashboards to monitor KPIs and CRM performance.
  • icon_check Sales Performance Reports Generate reports to analyze individual and team sales effectiveness.
  • icon_check Customer Insights Gain insights from customer behavior, engagement, and interaction data.
  • icon_check Forecasting & Trends Analyze historical data to identify sales trends and future patterns.
  • icon_check Performance Tracking Track sales activities, goals, and outcomes against targets.
  • icon_check Predictive Analytics Leverage AI to predict future trends, sales, and customer behavior for better decision-making.

Alerts & Notifications

  • icon_check Event-Triggered Notifications Receive alerts when key CRM events or changes occur.
  • icon_check Custom Workflow Alerts Configure alerts for specific workflow actions or milestones.
  • icon_check Customer Interaction Alerts Notifications triggered by customer actions or engagement events.
  • icon_check Workflow Trigger Alerts Alerts generated when workflow conditions are met.
  • icon_check Lead Activity Alerts Get notified instantly when leads perform key actions.
  • icon_check System Errors/Failures Receive immediate notifications for any system failures or errors for quick resolution.
  • icon_check SLA Violations Receive notifications when service level agreements are breached or approaching deadlines.

ACE CRM Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Training:
  • Language:
  • Windows
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email
  • Videos
  • English

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