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Aircall

Brand : Aircall

Starting at

$ 120

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Aircall helps businesses manage customer calls, support, and sales communication through internet-based phone systems. ...Read more

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Aircall Software Pricing, Features & Reviews

What is Aircall?

Aircall is a cloud-based call center software that helps businesses manage customer calls, support teams, and sales communication through the internet. It allows companies to make and receive calls from anywhere without traditional phone systems.

Aircall provides features like call routing, call recording, voicemail, IVR menus, and real-time analytics. Teams can collaborate easily by sharing call notes, assigning calls, and tracking customer interactions in one platform.

The software integrates with CRM and help desk tools like Salesforce, HubSpot, Zendesk, and Slack. Aircall supports remote and hybrid teams by working on desktop and mobile devices. Businesses can create local and international phone numbers for customer communication.

It also offers live monitoring and reporting tools to improve customer service performance. Aircall is commonly used by customer support teams, sales departments, and call centers to manage communication efficiently.

The software helps businesses improve response times, teamwork, and customer experience through a modern cloud phone system.

Why Choose Aircall Software?

  • Cloud-Based Calling: Aircall works completely online, allowing teams to make and receive calls from anywhere.
  • Easy Setup: The software can be set up quickly without requiring complex hardware installations.
  • User-Friendly Interface: Aircall offers a simple and intuitive dashboard for easy call management.
  • CRM Integrations: It integrates with popular CRM tools like Salesforce, HubSpot, and Zendesk.
  • Smart Call Routing: Calls are automatically directed to the right department or agent.
  • Call Recording: Businesses can record calls for training, quality monitoring, and compliance.
  • Real-Time Analytics: Aircall provides detailed insights into call performance and team productivity.
  • Mobile Accessibility: Users can access Aircall through mobile apps on Android and iOS devices.
  • Supports Remote Teams: The platform is ideal for remote and hybrid work environments.
  • International Numbers: Businesses can purchase local and toll-free numbers from multiple countries.

Benefits of Aircall Software

  • Voicemail Transcription: Voicemail messages can be converted into text for quick review.
  • Power Dialer: Sales teams can automate outbound calling to improve efficiency.
  • Warm Call Transfer: Agents can transfer calls smoothly while sharing customer context.
  • Scalable Solution: Aircall can easily grow with businesses as their communication needs increase.
  • High Call Quality: The software delivers stable and reliable voice communication.
  • Live Call Monitoring: Managers can monitor calls in real time for better support and coaching.
  • Automation Features: Aircall automates repetitive tasks to save time and improve workflows.

Aircall Pricing

Aircall price starts at USD 120 at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.

Aircall Pricing & Plans

Essentials
  • Max number of teams-3
  • Phone number -1 local or toll-free
  • Softphone for desktop, Android, iOS
  • Computer Telephony Integration (CTI)
  • Instant numbers
  • Custom music and messages
  • Business hours
    • Licenses
    • Monthly
Starting at $ 120
Professional
  • Max number of teams-Unlimited
  • Phone number -1 local or toll-free
  • Softphone for desktop, Android, iOS
  • Computer Telephony Integration (CTI)
  • Instant numbers
  • Custom music and messages
  • Business hours
    • Licenses
    • Monthly
Starting at $ 210

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Aircall Features

  • icon_check Interactive Voice Response Set up a professional digital directory to guide inbound callers to the correct department or team member on their first try.
  • icon_check Power Dialer Automatically detect and dial phone numbers from web pages to increase outbound call volume and improve sales team efficiency.
  • icon_check Call Recording Record and store inbound and outbound conversations automatically to ensure quality control and facilitate effective coaching.
  • icon_check Call Routing Distribute incoming calls to specific agents based on their skills, language, or availability to optimize customer service.
  • icon_check Call Queuing Organize incoming calls into a structured waiting line when agents are busy, ensuring every customer eventually connects.
  • icon_check Click to Dial Initiate phone calls instantly by clicking on numbers within your CRM or browser, eliminating the need for manual data entry.
  • icon_check Call Monitoring Enable supervisors to listen to live conversations in real time to evaluate performance and ensure high service standards.
  • icon_check Call Whispering Speak directly to an agent during a live call without the customer hearing, providing real-time guidance and conversation help.
  • icon_check Call Tagging Apply custom labels to calls to categorize conversations by outcome or topic, making it easier to filter and analyze data.
  • icon_check Voicemail Drop Send pre-recorded messages to a recipient's voicemail with one click, saving time during high-volume outbound sales campaigns.
  • icon_check Call Transcription Utilize artificial intelligence to convert voice recordings into searchable text for easier review and data documentation.
  • icon_check Alerts & Notifications Receive instant visual alerts on your computer screen for incoming calls and messages to ensure no interaction is overlooked.
  • icon_check Ring Groups Direct calls to specific groups of agents simultaneously or in a sequence to ensure a faster response for inbound inquiries.

Aircall Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Windows iOS Android MacOS
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Startups, Medium Business, Enterprises, SMBs
  • Email, Communities
  • API Integration
  • Videos
  • Nederlands, English, français, Español
  • AI Integrated

Aircall Reviews and Ratings

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Aircall Company Details

Brand Name Aircall
Information Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 200+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter.
Founded Year 2014
Director/Founders Jonathan Anguelov, Pierre-Baptiste Béchu
Company Size 1000+ Employees

Aircall FAQ

A Aircall price starts at USD 120 at techjockey.com.
A Yes, Aircall offers mobile apps for both Android and iOS devices.
A Aircall is compatible with Windows, macOS, Android, iOS, and web browsers.
A Yes, Aircall offers a free trial for users to explore its features.
A Aircall functions as a cloud-based phone system that manages business calls, routing, analytics, and team collaboration.
A Sales teams, customer support teams, call centers, startups, and remote businesses use Aircall Software.
A Yes, Aircall provides a free demo for interested users and businesses.
A No, Aircall is a paid software.

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