DocEngage

What is DocEngage?

DocEngage is a comprehensive, cloud-based Healthcare CRM and management platform designed to be a one-stop solution for modern medical facilities. It offers a fully integrated suite of tools to manage every aspect of a healthcare operation, from patient acquisition and engagement to clinical administration and back-office tasks. The platform is built on advanced, secure technology to help single or multi-specialty hospitals, clinics, and home care providers digitize their workflows.

As an integrated system, DocEngage combines the functionalities of a Hospital Management System (HMS), Electronic Health Records (EHR), Telemedicine, and Customer Relationship Management (HCRM) into a single, powerful platform. It supports over 100 integrations and APIs, ensuring seamless interoperability with third-party software and providing a connected, efficient healthcare ecosystem.

Why Choose DocEngage?

• Uncompromising Security: The platform is HIPAA compliant and employs multiple layers of security, including SSL/HTTPS encryption, role-based access control, and sensitive data encryption. Data is stored in geographically dispersed, ISO 27001/27017/27018 certified data centers, ensuring patient health information is protected at all times.
• Complete Digital Transformation: DocEngage provides a comprehensive suite of products and apps that cover clinical, administrative, marketing, and financial needs. This allows organizations to run their entire operation from a single, modern platform, reducing complexity and improving data flow.
• Enhanced Patient Engagement: With dedicated mobile applications, patients can access their medical records, view prescriptions, upload documents, and request appointments from anywhere. This direct line of communication improves patient awareness and involvement in their own care.
• Proven and Trusted: As a trusted brand in India's digital healthcare landscape, DocEngage has a track record of success. Testimonials from industry leaders like the CEO of Apollo Homecare highlight the team's commitment, the platform's robustness, and its ability to optimize business processes effectively.

Advanced Features of DocEngage

• Telehealth and Remote Care: Offers HD video consultations for OPD, IPD, and ICU settings, along with remote patient monitoring and eConsent capabilities.
• Comprehensive EHR/EMR: Includes detailed charting, electronic prescriptions, customizable assessment forms, and complete patient medical history management.
• Practice & Clinic Management: Features robust appointment scheduling, queue management systems, IVR integration, advanced billing, and staff roster management.
• Healthcare CRM (HCRM): Manages the entire patient lifecycle from lead generation to retention with tools for sales pipeline monitoring, multi-channel engagement (calls, chat, email, SMS), and powerful CRM automation.
• Mobile Accessibility: Provides a suite of dedicated mobile apps for patients, billing, charting, and CRM, allowing users to manage tasks and access data on the go.
• Inventory and Pharmacy Management: Includes modules for managing pharmacy stock, purchase orders, stock reconciliation, and lab integration.

Modules of DocEngage

• DocEngage Telemedicine: A complete solution for remote patient care, covering OPD, IPD, and ICU consultations, remote monitoring, and e-prescriptions.
• DocEngage HCRM: A specialized CRM for healthcare that enhances customer experience through call center integration, feedback apps, and sales cycle optimization.
• DocEngage Clinic Software: Manages all outpatient department functions, including appointment scheduling, billing, and queue management.
• DocEngage EHR: A powerful Electronic Health Record system for digital charting, creating prescriptions, and managing patient assessment forms.
• DocEngage Homecare: A tailored module for home healthcare providers, physiotherapists, and nursing services, featuring care plan management and remote monitoring tools.
• DocEngage HMS: A comprehensive Hospital Management System that integrates OPD, IPD, lab, pharmacy, bed management, and discharge summaries.
• DocEngage IVF Management: A specialized solution for fertility clinics, covering sperm analysis, family tree tracking, and maternity care workflows.
• DocEngage Cosmetology Software: Tailored for aesthetics and cosmetology practices, supporting laser treatment tracking and specialty clinic operations.

How to Use DocEngage?

Getting started with DocEngage involves identifying your organization's specific needs and selecting the appropriate modules. As a cloud-based SaaS platform, there is no complex on-premise installation required. Users can access the system securely from any web browser or through the dedicated mobile apps.

The typical process begins with a consultation or demo to understand the platform's capabilities. Once subscribed, administrators can configure the system, set up role-based access for different staff members (doctors, nurses, receptionists, etc.), and begin migrating patient data. The platform's intuitive interface is designed for quick adoption, and the support team provides assistance with customization and upgrades to ensure the technology aligns with business processes.

DocEngage Pricing

DocEngage price starts at INR 1499 (billed annually) at techjockey.com.

The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product team and learn more about the pricing and offers.