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Dovetail

Brand : Dovetail Research

Starting at

$ 20

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Dovetail is a data insights platform that gathers customer feedback, analyzes it, and transforms it into actionable insights using AI and other integrated tools. ...Read more

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Dovetail Software Pricing, Features & Reviews

What is Dovetail?

Dovetail is a data analysis and insight-providing platform that centralizes raw feedback data, calls, usability test data, reviews, and tickets into actionable insights. It collects data, analyses it, and shares this research data such as notes, transcripts, videos, and audio recordings among the team for development and design purposes. The interface has a dashboard where users upload and organize data, get key insights, and collaborate in real-time.

It allows users to tag insights, and create summaries. It uses AI-powered tools like Magic Transcribe for accurate transcription of data. It can transcribe 40 languages. Magic Highlight is used for key identification of moments or themes. Magic cluster helps to organize into various themes. It supports magic redact features for video and text redaction, and integrations with Google Drive, Zoom, etc.

Why Choose Dovetail Software?

  • Customer Feedback Transcription: Accurately transcribe customer feedback from calls and surveys, capturing important details for deeper analysis.
  • Thematic Organization: Automatically group feedback into key themes, and generate concise summaries making it easier to spot trends and areas of improvement.
  • Identify Insights: Extract actionable insights from raw data to drive informed decision-making across teams.
  • Usability Testing: Organize feedback from usability tests to identify design improvements and enhance user experience.
  • Research Collaboration: Centralize research findings with tags and summaries, enabling teams to make informed, unified decisions faster.

Benefits of Dovetail Platform

  • Centralized Research Data: Store all user research data in one place for easy access and organization.
  • AI-Powered Analysis: Automatically transcribe, summarize, and highlight key moments in research data for quick insights.
  • Team Collaboration: Share insights and collaborate with team members to enhance research outcomes and decision-making.
  • Integration: Connect with tools like Google Drive and Zoom to streamline workflows and data management.
  • Data Privacy: Protect sensitive information with features like redaction to ensure data security and compliance.

Pricing of Dovetail

Dovetail pricing starts from $20 per month per user at techjockey.com.

Dovetail pricing in India may vary based on factors like customization, additional features required, the number of users, and the deployment type. Please request a call back for subscription-related details and to avail offers on premium packages.

Dovetail Pricing & Plans

Professional
  • Advanced analysis features like charts, layouts, v
  • Basic AI chat
  • AI search
  • API access
  • Unlimited projects
  • Advanced AI features like specific summariesAI sum
  • Agents
  • AI Dashboards
    • Users
    • Monthly
Starting at $ 20

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Dovetail Features

  • icon_check Tagging and Taxonomy Standardises tags across projects so research teams share a consistent classification across studies.
  • icon_check Collaboration Enables teams to comment, share notes, leave feedback and collaborate in a central workspace.
  • icon_check Speaker Identification Recognises multiple languages and speakers in audio/video files, improving accuracy of transcripts.
  • icon_check Templates Offers pre-built templates and structures to standardise research workflows across teams
  • icon_check Sentiment Analysis Uses NLP to detect sentiment, recurring phrases or shifts over time in qualitative data.
  • icon_check Data Centralisation Aggregates fragmented customer feedback, research and support data into one unified workspace for holistic insight.
  • icon_check Semantic Search Enables natural-language queries across transcripts, notes and insights to locate meaningful moments faster.
  • icon_check Automatic Transcription Converts audio and video of interviews or calls into text and speaker-labelled transcripts automatically.
  • icon_check Highlight Suggestion AI suggests key moments in transcripts or media, which users can review, accept or reject.
  • icon_check Theme Clustering Automatically groups related highlights into thematic clusters to reveal patterns and trends.
  • icon_check Feedback Management Processes high-volume streams like support tickets, reviews or surveys in real time for insight generation.
  • icon_check Data Redaction Blurs video, mutes audio and redacts text to protect participant privacy and support data-compliance
  • icon_check Data Import/Export Seamlessly import and export data between platforms, ensuring smooth integration with existing tools and workflows.

Dovetail Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Small Business, Startups, Medium Business, Enterprises
  • Email, Communities
  • API Integration
  • Videos
  • English
  • AI Integrated

Dovetail Reviews and Ratings

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Dovetail Research Company Details

Brand Name Dovetail Research
Information Dovetail is cloud-based user research and customer feedback software for the analysis, organization, collaboration and storage of data.
Founded Year 2017
Director/Founders Benjamin Humphrey, Bradley Ayers
Company Size 1-100 Employees

Dovetail FAQ

A You can store notes, transcripts, videos, and audio recordings in Dovetail.
A Researchers, designers, usability designers, product managers, and sales teams can all get data insights benefits from using Dovetail.
A Dovetail offers features like video, audio, and text redaction to protect sensitive information.
A Yes, Dovetail provides visualizations like pie charts, tag clouds, bar charts, heatmap, to help teams easily interpret and communicate insights.
A Storage limits on Dovetail depend on the subscription plan you choose.
A Yes, you can create and customize tags and labels to organize your data in Dovetail.
A Dovetail is web-based, so it works on any operating system, including Windows, macOS, and Linux.
A Yes, Dovetail supports multiple languages for transcription and analysis.
A Yes, you can export your data in various formats like CSV and PDF.
A Yes, Dovetail offers a free demo to showcase its features and capabilities.

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