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Brand: HIVER
Hiver is a multi-channel helpdesk solution that integrates seamlessly with Gmail, designed to enhance communication and collaboration within businesses. It offers a comprehensive suite of tools for managing customer support and team interactions.
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Brand: HIVER
Founded Year: 2011
Hiver is an email collaboration platform that helps teams deliver fast and empathetic customer service.
Collaboration Automation Analytics Integrations Email Management Multi Channel Support Email Templates 
Watch the demo video to explore key features, real workflows, and how the software fits your business needs.
Ubuntu 
Windows 
iOS 
Android MacOS 
Linux 
Desktop 
Mobile 
Cloud-Based 
Small Business
Designed for startups and growing businesses
Medium Business
Built for business growth and flexibility
Enterprises
Designed for complex and large-scale business needs
4.4
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85% Recommend this Product
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Yes, Hiver is available as a mobile application for both Android and iOS devices, allowing users to access its features on the go for convenient customer support and team collaboration.
Hiver pricing starts at $24. For detailed pricing information, contact techjockey.com. Pricing is customised based on specific business needs.
Hiver targets businesses of all sizes and types that are looking to streamline and enhance their customer support and team collaboration processes within Gmail. It is particularly beneficial for teams managing shared inboxes and seeking to improve productivity and customer satisfaction.
Yes, Hiver provides a free trial period for new users. Additionally, a demo of Hiver is available at techjockey.com. Contact them to explore trial options for Hiver and get information about available testing periods.
Yes, Hiver is suitable for small businesses. It offers a Lite Plan designed for small teams needing basic shared inbox functionality, helping them manage customer inquiries efficiently and improve team collaboration.
Hiver ensures security through various features such as secure authentication mechanisms for user access, data encryption for sensitive information, and compliance with industry-standard security practices to protect user data.
Yes, Hiver offers a free trial period for new users to explore its features and capabilities without financial commitment.
Yes, Hiver provides custom enterprise solutions designed for large organizations needing advanced features and dedicated support.
Yes, Hiver offers seamless integration with various tools and platforms, allowing teams to connect it with their existing workflows and systems.
Hiver supports the management of multiple support channels, including email, live chat, chatbot, knowledge base, and voice, directly from the Gmail interface.
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Terms and Condtions
Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.
For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:
the GSTIN of the user associated with their registered business, and
the specified Entity Name for their business.
It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.
Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.
Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.
Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.
To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.
