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Hotjar

Brand: Hotjar

  • 4.4

  • 3 Ratings & 3 Reviews

Hotjar is a product experience insights platform that provides behavior analytics and feedback data to help businesses understand their customers and enhance user experiences.

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$39

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Starting at $39

Hotjar Software Overview

What is Hotjar?

Hotjar is a digital experience insights platform designed to provide businesses with a deeper understanding of their users' behavior. The software allows you to visualize and map user engagement on your website through interactive heat maps that display clicks, taps, and scrolling behavior. It enables you to optimize navigation and improve the overall user experience.

The data analytics software allows you to record user sessions and gain insights into how users navigate and interact with your site in real-time. In addition to heatmaps and session recordings, it enables you to gather feedback from users through customizable surveys and feedback polls. This feedback mechanism allows you to gain valuable insights into user preferences, pain points, and areas for improvement.

Why Choose Hotjar Data Analytics Software?

  • The digital experience insights platform allows you to save recordings of user interactions for later reference and analyze click trends over time.
  • It allows you to identify areas causing user frustration through rapid or forceful clicks.
  • The platform allows you to capture feedback from departing visitors to understand why they leave.
  • It allows you to share recordings with a link, tag colleagues, or export to communication tools.
  • The data analytics software allows you to create user groups based on behavior for ongoing monitoring.

Benefits of Hotjar Data Analytics Software

  • The digital experience insights platform allows you to analyze survey responses using specific criteria for deeper insights.
  • It allows you to conduct tests with real users to validate design ideas or prototypes.
  • The platform allows you to recruit users with specific characteristics for targeted testing.
  • It allows you to automate the scheduling, hosting, and recording of user interviews.
  • The data analytics software allows you to organize user behavior highlights for product improvements.

Pricing Of Hotjar

Hotjar price in India starts at $39 on techjockey.com. It comes with multiple pricing plans and caters to a diverse customer base.

For subscription-related details and offers on premium packages, please request a call back from our product experts.

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Hotjar Company Details

Founded Year:  2014

Hotjar helps 1 million sites across the world understand how users behave, what they need, and how they feel, fast.

Director/Founders David Darmanin, Erik Näslund
Company Size 101-500 Employees

Hotjar Pricing & Plans

Hotjar Observe(Plus)
Key Features
  • Session information and technology filters
  • Events API: track custom user actions
  • Some advanced integrations
  • Unlimited heatmaps
  • Dashboards
  • Page view filters
Starting at $39
    • Licenses

      Licenses
      Licenses
    • Monthly

      Monthly
      Monthly

Key Features

  • Session information and technology filters

  • Events API: track custom user actions

  • Some advanced integrations

  • Unlimited heatmaps

  • Dashboards

  • Page view filters

Hotjar Features

  • icon_check Consumer Behavior Analytics
    Understand how users interact with your website through heatmaps and screen recordings.
  • icon_check Watch Real Visitors
    Observe real user sessions to understand their behavior and identify areas for improvement.
  • icon_check Customer Feedback
    Gather direct feedback from users through polls and surveys.
  • icon_check Surveys
    Create targeted surveys to get specific insights from your visitors.
  • icon_check Team Member
    Collaborate with team members by sharing insights, recordings, and feedback within the platform.
  • icon_check Multi Device Support
    Access and utilize Hotjar's features across multiple devices for seamless usability.
  • icon_check Visitor Targeting
    Target specific visitor segments or demographics to gather more relevant insights.
  • icon_check Reliable Customer Support
    Receive assistance and support from the Hotjar team to ensure smooth usage.
Hotjar Demo Video play icon

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Watch the demo video to explore key features, real workflows, and how the software fits your business needs.

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Hotjar Specifications

Supported Platforms
Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop Mobile Mobile
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises Freelancers
Customer Support
Phone Email Live Chat
Language
Nederlands English français Deutsche Italiano 日本人 Português русский Español
Integration
API Integration
Training Resources
Live Online Webinars Documentation
AI Features
AI Integrated

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Hotjar Reviews

4.4

Out of 5

img

Overall Rating

Based on
3 Verified Reviews

Rating Breakdown

  • Features 5
  • Value for Money 4.6
  • Ease of Use 4.3
  • Customer Support 3.6

76% Recommend this Product

Add Review

KumarAbinash linkedin_verify

Digital Marketer

Industry: IT User since: 2+ years

4

Reviewed on: Jan 9, 2023

Techjockey Verified

“Best in the Market”

Pros

Great platform to track heat maps on your websites. I like the analysis of the clicks and especially their entire session recording feature. You can also segment the data and track individual segments' behavior.

Cons

It'll be great to have deeper insights on in-market users.

Reason to switch

Freemium option and Better features

Arpit Gupta

5

Reviewed on: Jan 9, 2023

Techjockey Verified

“Highly recommended tool for marketers!”

Pros

The best tool to know the customer interaction with the page! It is the best tool to checkout the combination of CTA and content is working properly or not.

Cons

Session recordings could have more filtering options

Yogita Samial linkedin_verify

Digital Marketer

Industry: Marketing and Advertising User since: 6-12 months

4.2

Reviewed on: Dec 29, 2022

Techjockey Verified

“Great Tool for Recording and Analyzing Customer Behaviour and Interaction.”

Pros

This tool is amazing. I use it to gain insight into my customers' behavior and patterns. I can see which buttons are getting the most clicks, rage clicks, and dead clicks. I can also see which features are not being used by customers. This helps me optimize my website and make it better for my users.

Cons

There is nothing specific to dislike about Hotjar, as it works as promised. It's just that we can only see heatmaps for the last 30 days, which I think should be more. Rest everything is fine.

Reason to switch

Needed more in-depth analysis of how users interact on my e-commerce website.

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Which operating system does Hotjar Data Analytics Software support?

Hotjar is compatible with Windows, MacOS, and Linux operating systems.

Is there any Hotjar app?

Hotjar is not available for android and iOS app users.

What is the deployment type of Hotjar Data Analytics Software?

Hotjar supports web-based deployment.

How much does Hotjar cost?

Hotjar price starts at $39 on techjockey.com.

Who are the potential users of Hotjar?

Hotjar can help website owners and marketers to improve user experience and optimize their website for conversions.

Does Hotjar offer a free demo?

Yes, a demo of Hotjar is available at techjockey.com.

Is Hotjar free?

Yes, Hotjar is available for free.

Does Hotjar offer a free trial?

Yes, Hotjar offers a free trial to allow users to test the software before committing to a subscription.

How can you download Hotjar Data Analytics Software?

Hotjar is a web-based application that does not need to be downloaded. Visit the Hotjar website and sign up for a free trial or subscription to use the software. For more information, please visit techjockey.com.

How does Hotjar software work?

Hotjar is a website analytics software that helps businesses to visualize where users click, tap, and scroll on their website.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.