Infinite IHMS

IHMS is enterprise and best hotel software for all needs like reservation monitoring, invoicing and guest database. ‘IHMS' enhances the visibility and increases the productivity of employees. IHMS allow hotels to focus on their core business while the software takes care of automating the organization's business functions while managing to be in sync with the changing rules and compliance requirements.

Hotel management software features:
IHMS is hotel management software that reduces the running cost and brings more accuracy in Hotel Business analytics. The product is designed so as to help simplify booking/reservation engine and keep records of the guest’s likes and dislikes for the repeat guests. It also comes with business intelligence which assists in streamlining the entire process within the organization. With increased process efficiency users can control the cost involved in the entire process flow. The software allows users to analyze reservation trends and work towards future needs, rearrange reservations and allocate rooms without much effort. The software is designed in such a way that it not only facilitates the day-to-day activities management but also helps in making strategic decisions. With the MIS reports and Business Intelligence reports, IHMS can assist users in the decision making process.
 
Below are certain specific modules of the software:

• Front office Module:
  • Hotel Status from the Main Screen
  • Guest Check In
  • Guest Check Out
  • Day Use Feature
  • Extra Charge posting and defining Extra Charge Package
  • Print folio and bills
  • Meal plan to select on room
  • Flat Discount and various types of discount can be offered
  • Split Folio option to separate on extra charge and room tariff
  • Close folio option for long staying guest
  • Advance deposit and refund option
  • Direct Billing/City ledger and Folio Transfer options for settlement
  • Do Not rent feature for black listed Guest
  • Automatic folio routing for different folio of extra charge
  • Wakeup Call and Guest follow up option
  • Night audit process with automated backup system and reporting's
  • Flexible Rate strategy management

• Reservation & Group Booking Management:
  • Single Reservation and Group Handling
  • Room Inventory View provides 7 days rooms position with room type summary
  • Setup of Release Date and Time for Any Reservation and Booking
  • Option to Cancel or No Show Any Reservation or Group Booking
  • Group Check In & Check Out
  • Applying group Rate, Group Discount & Group Settlement
  • Group Folio option and Email Group Folio
  • Printing of Guest Registration card In advance

• Back Office Module:
  • Managing Miscellaneous Sales that is Accounts Receivable
  • Managing Expense that is Account Payable
  • Creation of City Ledger/ Direct Billing Company Account with Credit Limits Setup
  • Company ledger account printing and emailing facility
  • Creation of Market Segment for Defining Business Sources
  • Creation of Business Source with Special Rates
  • User Profile Definition to Control Each Function & Report Access
  • Complete Audit Trail
  • Maintained Guest Relationship Management Module
  • Ready guest Database with General Guest Details
  • Recording of Personal Details & Preference of Guest
  • Designing Guest Feedback Form & Recording of Feedback
  • Email Option to Send Guest Wishes On Different Occasions
  • Detailed customer profiling as 360* Profiling of individual guest

• Room Service:
  • Easy interface to make KOT, Guest Check, Receipt, Settlement, Split Receipt etc
  • Customized KOT, Guest Check and Receipts format, User can customize, these structures themselves
  • Offers powerful Cash Management, Order Management, Powerful Day Close and Freezing of Data
  • Fully configurable User Management, Recording of Audit Trail to control Voids and Edits and Powerful Reporting.

• Cab Management:
  • Pickup/Drop off request
  • Online registration for Pickup: Generate a unique Pickup request number and that number will be displayed on the Vehicle that was sent to Pick up the guest
  • Option to post the Pickup/Drop off charges to Guest Room bill

• Laundry Management:
  • Laundry Price Settings
  • Laundry Bills Posting to Guest

• Rooms Banquet Management:
  • Banquet Theme Settings
  • Booking and Reservation of Conference & Banquets
  • Menu Card Definition & event Quotations
  • Planning invoicing and payment of conference packages

• Mini-bar:
  • Mini-bar Settings
  • Mini-bar items allotment
  • Mini-bar consumption posting to Guest

• Rooms Housekeeping Module Management:
  • Defining house Keeping Schedule
  • Marking Room Status (Inspect/Clean)
  • Marking Do Not Rent
  • Lost& Found

• Reports Module:
  • Report objective
  • Quarter reports
  • Powerful taxation report
  • Facilities with each report

• Infinite’s Point of Sale (IPOS) for R&B Software Features:
  • IPOS Offers Graphical presentation of Floor Plan and different sections of outlets with real time table status
  • IPOS comes with very easy interface to make KOT, Guest Check, Receipt, Settlement, Split Receipt, Table Change etc
  • IPOS offers modules like Table Reservation, Material Management, Web Based Reporting etc
  • IPOS Offers Integration with KOT Printers, Receipt Printers, Cash Drawers, Touch Screen Hardware, and other hardware
  • Customized KOT, Guest Check and Receipts format, User can customize, these structures themselves
  • IPOS offers powerful cash management, order management, powerful day close and freezing of data
  • Fully configurable User Management, Recording of Audit Trail to control Voids and Edits