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Microsoft Dynamics 365 Field Service

Brand: Microsoft Corporation

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Starting Price
₹4160

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  • Pricing

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Starting at ₹4,160

Microsoft Dynamics 365 Field Service Software Overview

Microsoft Corporation Company Details

Founded Year:  1975

Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington.

Director/Founders Paul Allen , Bill Gates
Company Size 1000+ Employees

Microsoft Dynamics 365 Field Service Pricing & Plans

Dynamics 365 Field Service Contractor-[Paid yearly]
Starting at ₹4160
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • App access

  • Access to Dynamics 365 Guides-Limited

  • Access to Dynamics 365 Remote Assist-Limited

  • Vendor and contractor management-Limited

  • Vendor and contractor management-Limited

  • Scheduling and resource dispatching-Limited

Dynamics 365 Field Service-[Paid yearly]
Starting at ₹8735
    • Users

      Users
      Users
    • Monthly

      Monthly
      Monthly

Key Features

  • App access

  • Access to Dynamics 365 Guides

  • Access to Dynamics 365 Remote Assist

  • Vendor and contractor management

  • Vendor and contractor management

  • Scheduling and resource dispatching

  • Planned maintenance agreements

  • Returns processing

Microsoft Dynamics 365 Field Service Features

  • icon_check Work Order Management
    A centralized database for creating and tracking service requests, including task checklists, parts required, and labor hours.
  • icon_check Automated Optimization
    An AI-driven engine that assigns resources based on proximity, skill sets, and priority to minimize travel and idle duration.
  • icon_check Preventive Maintenance
    Automated scheduling of recurring service appointments based on elapsed time or usage thresholds to prevent asset failures.
  • icon_check Asset Tracking
    A comprehensive lifecycle record of customer equipment including service history, active warranties, and physical locations.
  • icon_check Warehouse Management
    Real-time monitoring of stock levels across fixed warehouses and mobile truck inventory to ensure parts are ready for jobs.
  • icon_check Digital Signature
    On-device functionality for obtaining customer sign-offs and approvals upon job completion to validate work for invoicing.
  • icon_check GPS Tracking
    Real-time monitoring of field resource locations to provide visibility into job progress and enable emergency dispatching.
  • icon_check Mixed Reality Assistance
    Remote collaboration tools that allow technicians to share their view with experts for real-time guidance via visual overlays.
  • icon_check Alerts & Notifications
    Automated ingestion of sensor data to trigger work orders immediately when equipment performance falls outside set bounds.
  • icon_check Service Agreement Logic
    Automated generation of work orders and invoices according to predefined service contracts and recurring billing schedules.
  • icon_check Purchase Order Management
    Functionality for creating and tracking orders for parts and supplies required to replenish inventory or fulfill work orders.
  • icon_check Return Material Tracking
    Standardized workflows for managing the return of defective parts from the field to warehouses or vendors for processing.
  • icon_check Knowledge Management
    A searchable repository of technical manuals and repair guides accessible to technicians via the mobile app while on-site.
  • icon_check Geofencing Automation
    Automatic status updates and time entry triggers based on the physical entry or exit of a technician from a job site area.
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Microsoft Dynamics 365 Field Service Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Medium Business Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Webinars Documentation Videos
AI Features
AI Integrated

Microsoft Dynamics 365 Field Service Review

Techjockey Trusted Reviews from Verified Users

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.