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Zoho FSM

Brand: Zoho Corporation

  • 4.2

  • 5 Ratings

  • A field service management software for scheduling and dispatching teams.
  • Simplifies work orders, customer records, and service tracking.
  • Mobile app support for technicians working on-site.
  • Easy invoicing, payments, and real-time business reporting.
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Starting Price
₹1,800 excl.GST
₹ 2,124 incl. GST

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Starting at ₹1,800
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Zoho FSM Software Overview

What is Zoho FSM?

Zoho FSM is a field service management software tool that allows service companies to operate their field operations conveniently. It allows companies to coordinate customer information, job orders, and appointments as well as allocate technicians through a single platform. Using simple dashboards, the managers can monitor the status of the job, track the whereabouts of the staff, and handle the schedules.

The field technicians can use the mobile application to access tasks, update job processes, capture photos, and obtain customer signatures on the site. The program also helps to prepare invoices and payments upon work completion. The businesses can transact parts, services, and maintenance plans easily.

It promotes communication via email and SMS to ensure that customers are informed. Zoho FSM enhances communication between office staff and field personnel and assists in serving customers better by planning daily service activities digitally.

Why Choose Zoho FSM?

  • Simple Work Order Management: It has been simple to create, assign, and monitor work orders without confusion and manual paperwork.
  • Smart Scheduling and Dispatch: Schedule appointments efficiently and dispatch the right technician using calendar views and live location tracking.
  • Mobile App for Field Staff: Technicians can update job information, take photos, and get signatures and an invoice in the field.
  • Easy Invoicing and Payments: Turn the services completed into invoices in real-time and get paid online or offline without having to use extra apps.
  • Real-Time Reports and Insights: Access to dashboards and reports to monitor the performance, revenues, and quality of the services to make improved business decisions.

Zoho FSM Pricing

Zoho FSM pricing is available at INR 1800 per month at Techjockey. The pricing system is determined by a number of parameters, such as extra functionality, deployment type, and the overall number of users. For more details about the product, you may call our product team to ask about prices and promotions.

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Zoho Corporation Company Details

Brand: Zoho Corporation

Founded Year:  1996

Zoho Corporation is an Indian multinational company that specialises in software development, cloud computing, and web-based business tools. It is best known for Zoho Office suite and its enterprise IT management division, ManageEngine

Director/Founders Sridhar Vembu / Tony Thomas
Company Size 1000+ Employees

Zoho FSM Pricing & Plans

Standard

Calculated Price

₹ 1800 Exclusive of all taxes

    • Licenses

      Licenses
      Licenses

    • Monthly

      Monthly
      Monthly

Key Features

  • Webforms

  • Multiple Currencies

  • Service Task

  • Maps and Location Tracking

  • Trips

  • Custom Profiles

  • Custom Views

Professional

Calculated Price

₹ 2700 Exclusive of all taxes

    • Licenses

      Licenses
      Licenses

    • Monthly

      Monthly
      Monthly

Key Features

  • Multi Day Appointments

  • Grid View

  • Record Templates

  • Mass Update

  • Job Sheets

  • Asset Management

  • Maintenance Plans

Zoho FSM Features

  • icon_check Work Order Management
    Create, assign, and track service work orders efficiently from request intake to job completion.
  • icon_check Scheduling & Dispatch
    Visually schedule and dispatch technicians using calendar, grid, or map views for optimal resource use.
  • icon_check Customer Management
    Store and access complete customer profiles, service histories, and contact information instantly.
  • icon_check Asset Management
    Track, maintain, and service customer assets with detailed equipment history and maintenance logs.
  • icon_check Job Costing
    Automatically calculate labor, travel, and material costs for accurate project billing and profitability.
  • icon_check Quotes/Estimates
    Generate detailed service estimates or quotations and convert them directly into approved work orders.
  • icon_check Mobile Field App
    Empower technicians with mobile access to jobs, navigation, time tracking, notes, and customer signatures.
  • icon_check Inventory Management
    Monitor spare parts, stock levels, and warehouse transfers to ensure field teams have required materials.
  • icon_check Invoicing & Payments
    Create invoices from completed jobs, integrate with Zoho Books, and accept online or offline payments.
  • icon_check Service Contracts
    Manage recurring maintenance schedules, SLAs, and contract renewals for long-term service agreements.
  • icon_check Timesheet Tracking
    Record technician work hours and travel time automatically to streamline payroll and job costing.
  • icon_check Route Optimization
    Suggest shortest travel routes to job sites, minimizing travel time and improving productivity.
  • icon_check Reports & Analytics
    Generate insights on team performance, revenue, customer trends, and service efficiency in dashboards.
  • icon_check Custom Workflows
    Automate routine tasks with custom workflows, triggers, and approval rules tailored to business needs.
  • icon_check Integrations & APIs
    Connect seamlessly with Zoho CRM, Books, Desk, or external systems via built-in APIs and extensions.
Zoho FSM Demo Video play icon

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Zoho FSM Specifications

Supported Platforms
Windows Windows iOS iOS Android Android MacOS MacOS
Devices
Desktop Desktop Mobile Mobile Tablet Tablet iPad iPad
Deployment
Cloud-Based Cloud-Based
Suitable For
All Industries
Business Specific
All Businesses
Business Size
Small Business Medium Business Enterprises
Customer Support
Email Communities
Language
English
Integration
API Integration
Training Resources
Videos

Zoho FSM Gallery

Introducing Zoho FSM play icon
Zoho FSM-work order
Zoho FSM-dispatching
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Zoho FSM Review

4.2

Out of 5

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Overall Rating

Based on
5 Verified Ratings

Rating Breakdown

  • Features 4.3
  • Value for Money 4.2
  • Ease of Use 4.5
  • Customer Support 4.1

80% Recommend this Product

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Techjockey Trusted Reviews from Verified Users

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4.3

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What is Zoho FSM?

Zoho FSM is a field service management software that assists one in managing work orders, technicians, scheduling, invoicing, and customer service in an effective way.

Is Zoho FSM free?

The Zoho FSM has a limited-time trial option that gives a business a chance to explore features prior to selecting a paid plan.

How much does Zoho FSM cost?

Zoho FSM pricing is available at INR 1800 per month at Techjockey.

Who uses Zoho FSM?

It is used by service businesses, contractors, maintenance teams, and field technicians to run their daily operations and customer requests.

How does Zoho FSM work?

It oversees customer requests, work order creation, scheduling technicians, job tracking, and invoice generation via a single platform.

Does Zoho FSM have a mobile app?

Yes, it offers a mobile application that enables field staff to handle activities, change job status, and collect payments.

Can Zoho FSM handle online payments?

Yes, it accepts online and offline payments via built-in payment gateways to enable quick and safe transactions.

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.