Peppar

Transform your restaurant with AI-first guest experience

Peppar is a modern, cloud-based restaurant POS and operations platform built for India. It helps restaurants run billing, kitchen, inventory, guest ordering, CRM, and analytics from one unified system — with Peppy AI, an intelligent guest assistant that guides diners through menu discovery, ordering, and real-time order updates via chat and voice.

Unlike traditional POS systems that bolt on QR menus and charge extra for every feature, Peppar is designed guest-first: your customers get a beautiful mobile ordering experience (no app download), while your staff gets a full merchant console for day-to-day operations.

Website: https://www.peppar.in
Partner signup & free trial: https://partners.peppar.in

Meet Peppy AI — your digital restaurant captain

Peppy AI is Peppar’s standout differentiator. It acts as a virtual captain on every table, available on the guest’s phone the moment they scan your QR code.

What Peppy AI does:

• Welcomes guests and guides them through the digital menu
• Answers menu-related questions via an interactive chat interface
• Narrates the order journey in real time — from order placed → confirmed → preparing → ready → complete
• Offers optional voice updates (text-to-speech) so guests stay informed without repeatedly asking staff
• Reduces waiter load during peak hours while improving guest satisfaction

Peppy AI is included in the Pro plan and turns every dine-in table into a self-service, AI-assisted experience — something most legacy POS vendors only offer as a costly add-on or not at all.

All-in-one restaurant operations — not just billing

Peppar replaces the need for separate QR menu vendors, print utilities, and disconnected guest apps. Everything runs on one cloud platform:

Front-of-house & billing

• Fast POS billing with split bills, discounts, and draft bills
• GST-compliant invoicing (CGST, SGST, service tax, packing & delivery charges)
• Takeaway counter ordering, dine-in, and delivery workflows
• Cash, UPI, card, and COD payment tracking
• Multi-outlet switching for restaurant chains

Guest digital experience

• Branded QR code menus — guests order from their phone browser, no app install
• Live order tracking with real-time status updates
• Table request & approval workflow for QR dine-in
• Group / shared ordering — multiple guests join one table bill via PIN (Pro)
• Table booking from the customer app (Pro)
• Online payments via PayU — UPI & cards (Pro)
• Wishlist, item reviews, and feedback surveys

Kitchen & printing

• Web-based Kitchen Display System (KDS) with live order board
• Physical KOT (Kitchen Order Ticket) printing on any standard ESC/POS thermal printer — Epson, TVS, Everycom, Rugtek, Posiflex, and more
• No proprietary hardware lock-in — network, USB, and Bluetooth printing supported
• Multi-station routing (Grill, Bar, Dessert → separate printers)
• Delta KOT — only changed items reprint on order modifications
• Dedicated Print Agent desktop app for LAN/USB printers
• Peppar Merchant App (Android) for counter tablets with Bluetooth KOT printing

Back-office & growth (Pro)

• Full inventory management — ingredients, stock movements, purchase orders, wastage, low-stock alerts
• CRM — customer profiles, segmentation, Excel export
• Coupons, promotions, and SMS/email marketing campaigns
• Reports & analytics — sales, menu performance, payment mix, GST reports, chain comparison
• Chain menu master — define menu centrally and push to multiple outlets
• Bulk menu import/export via Excel

Who is Peppar for?

Restaurant typeHow Peppar helps

Independent cafés & restaurants

QR dine-in + billing + kitchen printing from ₹599/month

Dine-in & QR-first venues

Branded guest app + Peppy AI reduces staff dependency

Growing chains (2–10 outlets)

Central menu control, multi-outlet reporting, outlet switching

Cloud kitchens

Takeaway/delivery order management with KDS & KOT

Restaurants switching from Petpooja / legacy POS

Transparent all-inclusive pricing, no per-transaction SaaS fees

Transparent pricing — no hidden add-on surprises

PlanPrice (excl. GST)Best for

Starter

₹599/month

Single outlet — POS, QR ordering, KDS, KOT printing

Pro

₹1,299/month (1 outlet)

Full platform + Peppy AI, CRM, inventory, reports, chain tools

Enterprise

Custom

10+ outlets, API access, white-label, custom SLA

• No per-transaction SaaS fees — unlike competitors charging 1.5–2% on payments
• Monthly, quarterly, and yearly billing available
• 18% GST added at checkout
• Free trial available — start at partners.peppar.in

Why restaurants choose Peppar over legacy POS

1. AI-powered guest experience — Peppy AI guides diners; competitors rely on static PDF menus or basic QR pages
2. All-in-one platform — POS, KDS, QR ordering, inventory, CRM, and reports in one subscription
3. Hardware flexibility — works with any ESC/POS thermal printer; no vendor-locked devices
4. Guest-first design — modern React mobile ordering app, not a bolt-on afterthought
5. Transparent pricing — Starter at ₹599/month includes KOT printing; Pro at ₹1,299 includes AI, CRM, and inventory
6. Built for India — GST billing, INR pricing, UPI/card payments, India-focused support
7. Chain-ready — menu master push, multi-outlet dashboards, outlet-level reporting

How to get started

1. Visit https://partners.peppar.in and sign up for a free trial
2. Complete the guided onboarding — restaurant name, URL, menu setup
3. Generate table QR codes and configure your kitchen printers
4. Go live — guests scan, order, and Peppy AI assists them through the journey
5. Upgrade to Starter or Pro when ready for KOT printing, AI, and advanced features

Support: Email support on Starter; priority support on Pro
Headquarters: Bangalore, India
Founded: 2024