Quadient Inspire Features
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Multi Channel Support Enables consistent, compliant communications across print, email, SMS, and web channels from a single platform. -
Communications Strategy Development Design, manage, and execute communication strategies aligned with customer behavior and business objectives. -
Customer Journey Mapping Visualize, optimize, and align communications to specific customer journeys for better engagement and retention. -
Text Summarization AI-driven summarization tool that condenses lengthy content into clear, concise messages while preserving key meaning. -
Sentiment Analysis Analyzes tone and suggests adjustments to ensure content conveys the intended emotional impact. -
Data Integration Ingests customer data via secure APIs or varied formats for personalized communications. -
Version Control Maintains proper versioning of documents and templates as content evolves. -
Event Triggered Messaging Leverages the Events API to auto-trigger customized communications based on user actions. -
Workflow Builder Drag-and-drop design of multi-step workflows involving generation, approval, compliance check, and delivery.