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Gallery Business Rules in an Emergency in SAP Field Service Management | Demo
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play Business Rules in an Emergency in SAP Field Service Management | Demo
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SAP Field Service Management

Brand : SAP

Starting at

₹ 7451

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SAP Field Service Management Pricing & Plans

Standard edition-[Minimum duration-3 Months]
  • Centralized Dispatching Board
  • AI Based Schedule Optimization
  • Native Offline Mobile Apps
  • Smartforms & Checklist Designer
  • Time & Material Journal
    • Licenses
    • Monthly
Starting at ₹ 7451
SME option-[Minimum duration-3 Months]
  • Unified Dispatching Board
  • Core Mobile Functionality
  • Standard Smartform Access
  • Productive Tenant Included
  • Self-Service Foundations
    • Licenses
    • Monthly
Starting at ₹ 9521

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SAP Field Service Management Features

  • icon_check Dispatch Management A centralized graphical interface using Gantt charts and map views to manage technician schedules and job assignments in real
  • icon_check Forms Management A no-code tool for creating digital checklists and guided workflows to ensure consistent service execution and data collection.
  • icon_check Route Optimization Algorithmic calculation of service paths to minimize travel time and fuel costs by analyzing traffic patterns and job durations.
  • icon_check Skill Matching A filtering system that identifies the most qualified technicians for specific tasks based on documented certifications and roles.
  • icon_check Spare Parts Management Real-time tracking of inventory levels across warehouses and service vehicles to ensure material availability for site repairs.
  • icon_check Service Reporting Automated generation of completion documents including labor hours, materials used, and expense records for backend processing.
  • icon_check Digital Signature On-device functionality for obtaining customer sign-offs upon task completion to validate service delivery and initiate billing.
  • icon_check Real Time GPS Tracking Monitoring of field personnel locations via mobile GPS to provide visibility into progress and improve emergency dispatching.
  • icon_check Customer Self Service A dedicated portal enabling end-users to report incidents, scan QR codes for equipment data, and book service appointments online.
  • icon_check Master Data Management A centralized module to import and maintain core records for business partners, equipment types, and service item catalogs.
  • icon_check Alerts & Notifications System-generated SMS or email updates sent to customers regarding appointment status, technician arrival, and job completion.
  • icon_check Analytics Dashboard Visual reporting tools that monitor key performance indicators such as first-time fix rates, utilization, and response times.
  • icon_check Predictive Maintenance Integration with IoT sensor data to trigger service calls automatically before equipment failure based on threshold breaches.
  • icon_check Knowledge Management A repository providing technicians with instant mobile access to product manuals, repair histories, and technical instructions.

SAP Field Service Management Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
  • Customer Support:
  • Integration:
  • Training:
  • Language:
  • AI Features:
  • Ubuntu Windows MacOS Linux
  • Desktop
  • Web-Based
  • All Industries
  • All Businesses
  • Enterprises, SMBs, MSMBs
  • Email, Live Chat, Communities
  • API Integration
  • Documentation, Videos
  • English
  • AI Integrated

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SAP Company Details

Brand Name SAP
Information SAP is a technology company that develops enterprise application software for companies and industries across diverse sectors.
Founded Year 1972
Director/Founders Andreas Neumeier, Chen Lahav, Claus Wellenreuther, Dietmar Hopp, Hans-Werner Hector, Hasso Plattner,
Company Size 1000+ Employees
Other Products Sap Agile Data Preparation , Sap Analytics Cloud , SAP Ariba Contracts, Sap Erp , Sap Fieldglass
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