Skytouch

What is Skytouch?

Skytouch is a 100% cloud-based Hotel Management Software (PMS) designed to simplify and streamline property operations. Its intuitively designed interface enables hotel staff to manage reservations, housekeeping, guest services, and group bookings with greater efficiency. The platform is built to be easy to use, reducing training time and empowering staff to deliver exceptional guest experiences. Skytouch centralizes critical hotel data and functions, providing a comprehensive solution for properties of various sizes.

Why Choose Skytouch?

• Intuitive Interface: The system is designed for ease of use, which significantly reduces the time and resources required for staff training. Its clean layout allows for quick access to essential functions.
• Enhanced Guest Experience: With integrated guest experience programs, staff can track preferences, reward loyalty, and personalize stays, leading to higher guest satisfaction and repeat business.
• Scalable and Flexible: Skytouch is suitable for properties ranging from small inns to larger hotels. Its per-room pricing model allows the software to grow with your business without complex contract renegotiations.
• Seamless Integrations: The platform is designed to work well with other vendors, connecting effortlessly with a variety of third-party systems to create a unified and future-proof technology stack.
• Reliable Support: Skytouch provides U.S.-based, 24/7 technical support, ensuring that hoteliers can resolve issues quickly and confidently at any time.

Advanced Features of Skytouch

• Smart Welcome Dashboard: Upon login, users are greeted with a dashboard that displays all important hotel statistics at a glance, allowing for quick, data-driven decisions.
• Room Assignment Optimizer: This tool helps maximize room usage and availability, ensuring that room rotation and assignments are handled efficiently to meet property-specific needs.
• Automated Revenue Management Rules: The system allows you to configure automated rules for rate management, helping to optimize pricing strategies and maximize revenue without constant manual intervention.
• Two-Way Channel Distribution: Skytouch integrates with distribution channels to ensure that rates and availability are synchronized across all platforms in real-time, reducing the risk of overbooking.
• Customizable Quick Links: Staff can configure the interface with quick links to frequently used features, such as 'make a reservation' or external links like 'weather,' to serve guests more rapidly.

Key Capabilities of Skytouch

1. Front Desk Management: The visual Tape Chart provides a user-friendly screen to view room availability, make or modify reservations, and optimize room usage. It simplifies the entire check-in and check-out process.
2. Group Management: A dedicated module allows for the efficient handling of various group types, from wholesalers to one-time events. You can manage rates by night or group size, apply packages, import rooming lists, and set cut-off dates from one central location.
3. Housekeeping & Room Maintenance: Staff can update room statuses instantly from any mobile device or tablet on the property. This real-time communication keeps the front desk and housekeeping teams perfectly synchronized, improving room turnover times.
4. Guest Experience Programs: This capability allows you to create and manage loyalty programs. You can reward guests based on nights or revenue, set reward tiers, and track guest preferences and amenities to deliver a highly personalized experience.

How to Use Skytouch?

1. Managing Reservations: Use the interactive Tape Chart to view availability and book, modify, or cancel reservations directly from a single screen.
2. Handling Groups: Navigate to the group management module to create group blocks, manage rooming lists, and apply special rates or packages.
3. Coordinating Housekeeping: Housekeeping staff use tablets or mobile devices to update a room's status (e.g., from 'Dirty' to 'Clean'), which is reflected instantly at the front desk.
4. Personalizing Guest Stays: During check-in, the system displays guest notes and loyalty program details, prompting staff to acknowledge preferences or offer rewards.
5. Running Reports: Access a wide range of reports to monitor performance, track revenue, and gain insights into hotel operations.

Skytouch Price

Skytouch software price is available on request at Techjockey. The pricing model is based on different parameters, including extra features, deployment type, and the total number of users. For further queries related to the product, you can contact our product expert and learn more about the pricing and offers.