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Soprano Design

Brand: Soprano Design

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Soprano Design Software Overview

Soprano Design Company Details

Founded Year:  1994

Soprano Design powers secure, scalable and smarter communication experiences for enterprise and government organisations globally.

Director/Founders Richard Favero
Company Size 101-500 Employees

Soprano Design Pricing & Plans

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Soprano Design Features

  • icon_check Omnichannel Messaging
    Manage customer communication across SMS, RCS, WhatsApp, voice, email, and other supported digital channels.
  • icon_check RCS Messaging
    Deliver branded rich messages with media, buttons, carousels, and verified sender identity support.
  • icon_check Automated Voice
    Automate inbound and outbound voice calls using IVR, text-to-speech, and prerecorded prompts.
  • icon_check Email Messaging
    Send high-volume business emails with templates, attachments, and delivery management controls.
  • icon_check Bi-Directional Communication
    Enable inbound and outbound conversations across supported channels from a unified platform.
  • icon_check OTP Authentication
    Generate, send, and validate one-time passwords for secure user access workflows.
  • icon_check Templates
    Create reusable templates for alerts, campaigns, reminders, and transactional communications.
  • icon_check Contact Routing
    Route messages through the most suitable channel based on audience and workflow needs.
  • icon_check Analytics Dashboard
    Monitor engagement, delivery, and response metrics through real-time reporting dashboards.
  • icon_check SMS Fallback
    Automatically switch RCS messages to SMS when recipient devices lack RCS capability.
  • icon_check Consent Management
    Support opt-in and opt-out controls for compliant customer communication programs.
  • icon_check File Attachments
    Share images, audio, video, and documents across supported messaging channels.
  • icon_check Alerts & Notifications
    Trigger predefined alerts and emergency notifications to reduce response times during incidents.

Soprano Design Specifications

Supported Platforms
Ubuntu Ubuntu Windows Windows MacOS MacOS Linux Linux
Devices
Desktop Desktop
Deployment
Cloud-Based Cloud-Based
Suitable For
Education Healthcare Retail Logistics Transportation Finance Governments
Business Specific
All Businesses
Business Size
Small Business Startups Medium Business Enterprises SMBs SMEs MSMBs MSMEs
Customer Support
Email
Language
English
Integration
API Integration
Training Resources
Videos
Compliance Regulation
HIPAA

Soprano Design Review

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Terms and Condtions

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Users with registered businesses can purchase goods from merchants on the platform to satisfy their business needs. Users are not permitted to utilize any products acquired through the platform for resale, advertising, business, or further distribution.

For each purchase made, users will receive a Tax Invoice (or 'GST invoice') that includes specific details such as:

  • the GSTIN of the user associated with their registered business, and

  • the specified Entity Name for their business.

It should be noted that not all products are eligible for GST Invoice. Only the products displayed by participating sellers with the 'GST-based Invoice Available' callout on the product description page would qualify.

Certain goods and services are not eligible to get a GST Invoice, including items with VAS, i.e., Value Added Services (e.g., Total Mobile Protection/Assured Buyback) and those involving an exchange offer at the time of purchase.

Users must ensure the accuracy of the GSTIN, and business entity name provided for the GST Invoice. Requests for corrections into GST Invoice would not be accommodated by Techjockey.com or any Seller, and any issues arising from user-provided information are the sole responsibility of users.

Techjockey.com is not liable for the GST Invoice or any associated input tax credit. To efficiently claim an input tax credit, users should select the registered place of business address as per the GST authority's data and follow the provisions of the GST Act and rules.

To claim an input tax credit, the delivery and billing addresses must match. Furthermore, input tax credits will not be granted if the delivery address and GSTIN on the invoice are from different states. In case of incorrect GST details provided during the order placement, the order will be canceled automatically.