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Spok

Brand : Spok

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Spok Features

  • icon_check Secure Messaging Channels Provides an encrypted mobile application for staff to exchange protected health information and images in a HIPAA-compliant way.
  • icon_check On-Call Scheduling Manages complex medical staff rosters to ensure messages are automatically routed to the correct provider currently on active
  • icon_check Operator Console Streamlines hospital switchboard operations by providing operators with a centralized directory for rapid call and message
  • icon_check Web Based Paging Allows hospital staff to send numeric or alphanumeric pages to traditional pager devices through a secure web-based user
  • icon_check EHR Integration Syncs with electronic health records to deliver critical lab results and stat orders directly to the care team communication
  • icon_check Alerts & Notifications Facilitates the rapid delivery of high-priority notifications to large groups of staff during hospital-wide emergency situations.
  • icon_check Speech Recognition Utilizes automated voice technology to allow callers to find and connect with hospital staff via spoken names or departmental
  • icon_check Message Escalation Automatically redirects critical alerts to a secondary contact if the primary recipient does not acknowledge the message promptly.
  • icon_check Call Center Analytics Generates detailed reports on communication volume and response times to evaluate the efficiency of hospital workflow operations.
  • icon_check Audit Logs Records every communication transaction to provide a timestamped trail for clinical documentation and regulatory compliance needs.
  • icon_check Device Preference Allows users to set preferred devices for receiving alerts based on their current status, such as smartphone, pager, or desk
  • icon_check Role-Based Access Control (RBAC) Directs communications to specific roles rather than individuals to ensure the active staff member on shift receives the message.

Spok Specifications

  • Supported Platforms :
  • Device:
  • Deployment :
  • Suitable For :
  • Business Specific:
  • Business Size:
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  • Windows iOS Android MacOS
  • DesktopMobileTabletiPad
  • Web-Based
  • Healthcare
  • Hospitals
  • Medium Business, Enterprises
  • Phone, Email, Live Chat
  • API Integration
  • Webinars, Videos
  • English
  • HIPAA

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Spok Company Details

Brand Name Spok
Information Spok is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes.
Founded Year 1984
Director/Founders Spok Inc.
Company Size 501-1000 Employees

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